USAID SOCY Project Officer Case Management and Linkages Careers – Catholic Relief Services (CRS)

Job Title:              Project Officer Case Management and Linkages
Organisation: Catholic
Relief Services (CRS)
Project Name: USAID
Sustainable Outcomes for Children and Youth in Central and Western Uganda
(SOCY)
Duty Station:  Kampala, Uganda
Reports to: SOCY-Services
& Linkages Technical Manager
About US:
Catholic Relief Services (CRS) in an international non-profit
organization that carries out the commitment of the Bishops of the United
States to assist the poor and vulnerable overseas. Our Catholic identity is at
the heart of our mission and operations. We welcome as a part of our staff and
as partners’ people of all faiths and secular traditions who share our values
and our commitment to serving those in need.
About USAID SOCY Project:
CRS Uganda is implementing a five year USAID-funded program that will
serve 625,000 orphans and vulnerable children and 101,500 families in 17
districts in Western and Central Uganda. This program is the Sustainable
Outcomes for Children and Youth in Central and Western Uganda (SOCY). CRS leads
a consortium that includes key local implementing partners, Action for
Community Development (ACODEV), African Network for Prevention and Protection
against Child Abuse and Neglect (ANPPCAN), and TPO Uganda. International
implementing and resource partners include Palladium, the Institute of
Reproductive Health (IRH), Center for Creative Leadership (CCL) and Living
Goods. The program will improve outcomes for vulnerable children and youth by
strengthening the system that surrounds them. Caregivers will have greater
economic opportunities to increase their resilience and therefore be less
susceptible to shocks; local government structures and CSOs will be
strengthened to provide services targeting the diverse needs of vulnerable
children; and health and social service agencies will strengthen their
coordination and referral systems to provide integrated care along the
continuum of response.
Job Summary: The Project
Officer Case Management and Linkages will provide technical support to the
program implementing CSO and IP staff to ensure effective program
implementation and compliance to project, MGLSD and USAID guidelines. He/she
will ensure effective application and implementation of the program case
management procedures to ensure that the needs of program beneficiaries and
vulnerability risks within their households are adequately addressed. The
incumbent will actively participate in the development and implementation of
core program activities and implementation processes that will facilitate
linkage between and within communities and health facilities. He/She will
provide regular technical and methodological soundness of activities
implemented by CSOs and Para Social Workers that are part of the project
implementation.
Key Duties and
Responsibilities:  
Program planning and Management:
Case Management:
  • Assist the Services and Linkages Technical
    manager to plan and implement the program case management and referral
    models in all the project target Districts,
  • Support program Social workers and Para
    Social Workers to enroll and assess program beneficiaries following the
    project and MGLSD beneficiary identification and case management
    procedures.
  • Ensure availability and application of
    program tools to facilitate effective and systematic case management from
    enrolment through beneficiary graduation
  • Work in liaison with the program M&E
    team to roll out the program graduation protocols for OVC and their
    households and design a post-graduation follow up mechanism for
    beneficiary follow up.
  • Implement program strategies aimed at
    increasing beneficiary access to HIV Testing and care services
  • Support Social Workers to regularly
    monitor and track implementation of household improvement and individual
    OVC case plans
  • Ensure all case management processes are
    implemented within the set program Standard Operating Procedures, PEPFAR
    and MGLSD OVC guidance for effective, quality and high impact programming
  • Work closely with the program bursary
    coordinator to ensure that program beneficiaries especially vulnerable
    adolescent girls are supported to enroll and transition to secondary
    school level
  • Ensure timely submission of weekly,
    quarterly and annual performance reports as may be required by the
    employer
Referrals and Linkages Coordination:
  • Offer technical guidance to program Social
    Workers and Linkage Coordinators for establishment of effective and
    functional community-facility OVC services referral networks
  • Support CSO Social workers to plan and
    conduct monthly case conference meetings with Para Social Workers to
    review and assess progress on implementation of OVC case plans and
    performance of HIV/AIDS referrals from community to facility and facility
    to community.
  • Offer timely technical assistance to
    Social workers and Para Social Workers on OVC HIV case identification,
    linkages to care and Treatment as well as Retention strategies
  • Support the process for identification,
    training and coordination of linkage facilitators to improve on proportion
    of referrals made and completed.
  • Support implementing CSO to plan and
    conduct quarterly referral reflection meetings to assess progress on
    services and referral
  • Participate in district and community
    level service provider linkages and services coordination meetings
Capacity Building:
  • Carry out capacity gap and training needs
    assessment for CSO social workers, referral coordinators and Para Social
    Workers and design appropriate training activities on case management,
    HIV/AIDS sensitive child protection and referral coordination
  • Support the development and facilitation
    of skill based case management training for Para Social Workers and CSO
    social workers using effective, relevant and appropriate delivery
    mechanisms
  • Work in close collaboration with the CBSD
    department at District and Sub county levels to ensure that all existing
    community child protection structures are identified, strengthened and
    coordinated, for effective participation in the implementation of the SOCY
    OVC program
  • Facilitate learning among OVC partner
    project implementing CSOs, LG staff on effective and need based individual
    and household case management and referral systems
Coordination:
  • Take part in district and community level
    service provider linkages and services coordination meetings for learning,
    information and experience sharing.
  • Support CSO, District and IP staff to
    coordinate and participate in integrated quarterly joint support
    supervision activities
Learning: Document best practices at community level and within
the referral and linkage system in form of case studies, success stories and
abstracts; and share at designated forums at district level, project and
national level
Qualifications, Skills and
Experience:
  • The ideal candidate for the USAID SOCY
    Project Officer Case Management and Linkages career opportunity must hold
    a University degree in Social Sciences, Community or Public health
  • A minimum of five years of professional
    experience in a similar or related job gained through working on any USAID
    funded OVC or public health program
  • Previous exposure, experience and ability
    to coordinate activities of different stakeholders at district and
    community level.
  • Any additional on job training on
    nutrition and food safety, HIV/AIDS care and prevention, OVC education
    coordination and support.
  • Excellent report writing skills
  • Demonstrated ability to work effectively
    both independently and or in a team environment.
  • Excellent interpersonal skills
  • Strong planning and coordination skills.
  • Excellent analytical and problem solving
    skills.
  • Excellent computer, verbal and written
    communication skills.
  • Ability to work under pressure to tight
    reporting deadlines.
  • Ability and willingness to travel 60% of
    the time.
  • Agency-Wide Competences (for all CRS
    Staff):
    Serves with Integrity, Models Stewardship, Cultivates
    Constructive Relationships, Promotes Learning
How to Apply:
All suitably qualified and interested candidates should send a cover
letter, updated CV, testimonials and three work references (names and contact
information only) to ug_recruitment@crs.org or submit hard copy to Catholic
Relief Services, Plot 577, Block 15, Nsambya Road, P.O Box: 30086 Kampala.
Deadline: 7th August
2017 by 5:00pm. 

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