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UN Travel Assistant Job Careers – United Nations Regional Service Centre Entebbe (UNRSCE)
Job Title: Travel Assistant
Organization: United Nations
Regional Service Centre Entebbe (UNRSCE)
Regional Service Centre Entebbe (UNRSCE)
Duty Station: Entebbe,
Uganda
Uganda
Job Opening Number:
RSCE/GJO/014/06/2017
RSCE/GJO/014/06/2017
Reports to: Chief of Unit
Grade: GS-5
About UNRSCE:
The Regional Service Centre Steering Committee is the decision-making
body for RSCE, in compliance with General Assembly resolutions, United Nations
Secretariat rules and regulations, strategic guidance from United Nations
Headquarters and oversight bodies. The Steering Committee consults with the
Global Field Support Strategy Implementation Coordination Team, as required.
body for RSCE, in compliance with General Assembly resolutions, United Nations
Secretariat rules and regulations, strategic guidance from United Nations
Headquarters and oversight bodies. The Steering Committee consults with the
Global Field Support Strategy Implementation Coordination Team, as required.
The Regional Service Centre, as approved by the Member States, is
owned, managed and staffed by the regional missions it serves. This framework
reinforces the existing missions’ chain of command structures and lines of
authority in a manner that does not create an additional layer between
Headquarters and the regional missions. It also ensures that staffing for RSC.
owned, managed and staffed by the regional missions it serves. This framework
reinforces the existing missions’ chain of command structures and lines of
authority in a manner that does not create an additional layer between
Headquarters and the regional missions. It also ensures that staffing for RSC.
Key Duties and
Responsibilities: Within delegated
authority, the Travel Assistant will carry out the following duties:
Responsibilities: Within delegated
authority, the Travel Assistant will carry out the following duties:
- The
jobholder calculates airfare, excess baggage entitlements, terminal
expenses, daily subsistence allowance for staff and dependents traveling
on missions etc. - Calculates
airfare for requested destinations, lump sum; and costs for shipment of
personal effects. - Processes
Daily Subsistence Allowance (DSA) advance; and expense reports - Provides
information to staff and consultants on the most direct and economical
route, and plans routings and itineraries plus the most economical airfare
rates for such travel as permitted by the rules and regulations. - The
jobholder also provides information on rates and travel schedules for
specific itineraries. Advises on travel issues. Replies to queries to
clients. - The
incumbent contacts airlines or travel agency to make reservations at least
expensive fares, and requests issuance of tickets. - Arrange
tickets and cargo space for repatriation of human remains; Arrange tickets
for medical evacuation - Guides
substantive offices, travelers and other relevant staff of arrival
information, requesting arrangements to be made accordingly for
traveler. - Quickly
responds to queries from clients in iNeed, monitors and provides daily
reports on ageing analysis, escalating where necessary, as well as closing
tickets in iNeed. - Checks
entitlements eligibility, approval of entitlement leave,
calculation of points according to cycles, post travel management, update
of leave information and compilation of staff benefits accruals. - Raises
travel authorizations (PT8). - The
jobholder also processes entitlement travel as requested by Client
Missions and RSCE. - Approves
payment in Umoja, Monitors payment activities and Fund Commitments,
and provides feedback to clients on payments made. - Perform
other duties as and when required by the Supervisor.
Qualifications, Skills and
Experience:
Experience:
- The ideal candidate for the United Nations
Regional Service Centre Entebbe (RSCE) Travel Assistant job opportunity
should hold a High school
diploma or equivalent is required. An additional qualification in travel
is desirable. - At least five (5) years of progressively responsible experience in travel
administration or related area is required. - Significant
experience working in travel administration including international travel
and transportation requirements, travel fare construction,
routings, travel reimbursement and shipping practices or related area in
within an international organization or non-governmental organization – in
a conflict or post-conflict setting is required. - Previous
experience with airline reservation systems (SABRE/
AMADEUS/APOLLO/GALILEO) and web-based applications such as ERP or
equivalent in an international setting is desirable. - Prior
experience in a shared service center is desirable. - Languages: fluency in oral and
written English is required. Knowledge
of another official United Nations language is an advantage.
Personal Competencies:
- Professionalism: Assists in the arrangements for
official travel and transportation for all personnel serving in the RSCE
and its Client Missions in prompt/timely settlement of expense reports.
Assists in providing travel-related information to all staff
members. Takes action on the more complex travel cases and related issues
with a view towards minimal cost to the RSCE. Shows pride in work and in
achievements; demonstrates professional competence and mastery of subject
matter; is conscientious and efficient in meeting commitments, observing
deadlines and achieving results; is motivated by professional rather than
personal concerns; shows persistence when faced with difficult problems or
challenges; remains calm in stressful situations. Takes responsibility for
incorporating gender perspectives and ensuring the equal participation of
women and men in all areas of work. - Teamwork: Works collaboratively with
colleagues to achieve organizational goals; solicits input by genuinely
valuing others’ ideas and expertise; is willing to learn from
others; places team agenda before personal agenda; supports and acts in
accordance with final group decision, even when such decisions may not
entirely reflect own position; shares credit for team accomplishments and
accepts joint responsibility for team shortcomings. - Client Orientation: Considers all those to whom services
are provided to be “clients” and seeks to see things from clients’ point
of view; Establishes and maintains productive partnerships with clients by
gaining their trust and respect; Identifies clients’ needs and
matches them to appropriate solutions; Monitors ongoing developments
inside and outside the clients’ environment to keep informed and
anticipate problems; Keeps clients informed of progress or setbacks in
projects; Meets timeline for delivery of products or services to client.
NB: The United Nations
does not charge a fee at any stage of the recruitment process (Application,
interview meeting, processing, or training). The United Nations does not
concern itself with information on applicants’ bank accounts.
does not charge a fee at any stage of the recruitment process (Application,
interview meeting, processing, or training). The United Nations does not
concern itself with information on applicants’ bank accounts.
How to Apply:
All suitably qualified and interested Ugandan candidates should send
their applications with the following documents:
their applications with the following documents:
- The United Nations Personal History form
(P-11), Download Here; This should be signed - Copies of academic certificate (s) and/or
High School Diploma - Latest performance evaluation report (for
internal UN Candidates)
The applicants with the completed documents are strongly encouraged to
apply via e-mail and must include the Vacancy Announcement Number (check
beginning of this advert) and Job Title to: rsce2-recruitment@un.org
apply via e-mail and must include the Vacancy Announcement Number (check
beginning of this advert) and Job Title to: rsce2-recruitment@un.org
Deadline: 30th July 2017
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