The Ugandan Jobline

• The
  incumbent tracks progress achieved for Key Performance Indicators (KPIs)
  during monthly reporting cycles in terms of data acquisition, processing
  and integration into final draft report.
• The
  jobholder also extracts data from various information systems (including
  Field Support Suite (FSS) Business Objects/ FSS-BO DataMart, RSCE Workflow
  Tracking System, iNeed, Umoja, import into SQL data warehouse through ETL,
  program queries and create monthly and quarterly KPIs reports
  within preset deadlines. Create charts, graphs or tables for insertion
  into management reports.
• Maintain
  and preserve integrity of raw data extracted from different systems in
  data warehouse as required to support data governance and audits.
• The
  incumbent creates and runs recurring and ad-hoc reports for various levels
  of management.
• Facilitates
  annual reporting in compliance with the Results Based Budgeting (RBB)
  Framework.
• Work
  closely with FSS data team for various data tasks and fulfillment
  of reporting requirements.
• Develop
  effective analytical reporting using data from multiple sources.
• Analyze
  reports to ensure accuracy and quality for decision making.
• Play
  a leading role in the optimization and automation of reports, as
  well as related process improvement and cost reduction projects.
• Gather
  and document business requirements for KPIs as well as systems
  requirements for new or improved features in reporting systems.
• Maintain
  and optimize all existing management reports used by the Unit, including
  cataloging for future reference all underlying raw data inventory
  and workings.
• Create
  and maintain detailed definitions of all RSCE monthly and quarterly KPIs’
  methodologies containing data source, composition, calculations and
  measurement criterias (both RBB and operational) used by the Unit
  for RSCE reporting.
• The
  incumbent also will support process improvement/ re-engineering projects
  with depiction of processes and workflows, identification of efficiency
  opportunities and facilitate implementation with RSCE Service Lines.
• Support
  continued development of the RSCE Workflow Tracking System to
  enhance scalability, stability and performance measurements.
• Complete
  other special projects as assigned.
• Support
  end-users with service management tools (iNeed and RSCE Workflow Tracking
  System)
• Provide
  raw data to service lines for operational management.
• Support
  end-users in data manipulation tasks and reporting, which may include
  developing customized application to meet the requirement at hand.
• Provide
  training in SAP Business Objects, service management tools such as
  iNeed and RSCE Workflow Tracking System and Project Server.
• Provide
  other technical support as may be required from time to time.
• Delegate
  work to one staff member working in the capacity of Team Assistant and
  monitoring & reporting specialist
• Serve
  as Officer-in Charge during absence of the Unit leader
• Perform
  any other duties as required.

• The ideal candidate for the United Nations
  Regional Service Centre Entebbe (RSCE) Associate Information Management
  Officer job placement should hold an advanced University Degree (Master’s degree or equivalent),
  preferably in the field of Information Systems, Business Administration,
  or related field is required. An additional professional
  qualification in information management, information systems or data
  analysis and management is desirable.
• A
  first-level university degree in combination with an additional two (2)
  years of qualifying experience may be accepted in lieu of the
  advanced university degree. An additional professional qualification in
  information management, information systems or data analysis and
  management is desirable.
• For
  holders of an Advanced University Degree (Master’s degree or equivalent),
  at least two (2) years of progressively responsible professional
  experience in data analysis or systems analysis or programmer role
  demonstrating strong analytical and problem solving skills including the
  ability to formulate solutions to non-routine problems is required.
• At
  least four years of progressively relevant professional experience in case
  of a first-level university degree.
• Computer
  literacy i.e. advanced skills and experience in Microsoft Excel, Word and
  PowerPoint and a working knowledge of Visio and data analysis and
  management, programming or systems analysis and management within an
  international organization or non-governmental organization – in a
  conflict or post-conflict setting is required.
• Practical
  and in-depth knowledge and experience in SAP Business Objects, SQL
  programming or Crystal Reporting in an international setting is required.
• Previous
  experience in a shared service center is an added advantage
• Languages: Fluency in English or French, (both
  oral and written) is required; knowledge of the other is desirable.

• Professionalism: Supports programme objectives
  through preservation and servicing of records with continuing value in
  support of RSCE’s operational, informational, legal and audit
  needs. Provides guidance to Secretariat and field mission offices on
  managing paper-based and electronic records. Shows pride in work and in
  achievements; demonstrates professional competence and mastery of subject
  matter; is conscientious and efficient in meeting commitments, observing
  deadlines and achieving results; is motivated by professional rather than
  personal concerns; shows persistence when faced with difficult problems or
  challenges; remains calm in stressful situations. Takes responsibility for
  incorporating gender perspectives and ensuring the equal participation of
  women and men in all areas of work.
• Planning
  & Organizing:
  Develops clear goals that are consistent with agreed strategies;
  identifies priority activities and assignments; adjusts priorities
  as required; allocates appropriate amount of time and resources for
  completing work; foresees risks and allows for contingencies when
  planning; monitors and adjusts plans and actions as necessary; uses time
  efficiently.
• Client
  Orientation:
  Considers all those to whom services are provided to be “clients” and
  seeks to see things from clients’ point of view; Establishes and maintains
  productive partnerships with clients by gaining their trust and respect;
  Identifies clients’ needs and matches them to appropriate solutions;
  Monitors ongoing developments inside and outside the clients’ environment
  to keep informed and anticipate problems; Keeps clients informed of
  progress or setbacks in projects; Meets timeline for delivery of products
  or services to client.

• The United Nations Personal History form
  (P-11), Download Here; This should be signed
• Copies of academic certificate (s) and/or
  High School Diploma
• Latest performance evaluation report (for
  internal UN Candidates)

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