Job Title: Hotel Supervisor
Organisation: Sophie’s
Signature Suite Entebbe
Signature Suite Entebbe
Duty Station: Entebbe, Uganda
About Sophie’s Signature Suites:
Sophie’s Signature Suites (SSS) is an apartment boutique Hotel in
Entebbe, formerly the 15-room hotel known as Sophie’s Motel, now remodeled into
a 7-apartments facility. Each apartment consists of a brand new bedroom,
bathroom a furnished living room with sofa, TV, study/ dining table, satellite
television and an equipped kitchenette.
Entebbe, formerly the 15-room hotel known as Sophie’s Motel, now remodeled into
a 7-apartments facility. Each apartment consists of a brand new bedroom,
bathroom a furnished living room with sofa, TV, study/ dining table, satellite
television and an equipped kitchenette.
Key Duties and
Responsibilities:
Responsibilities:
- Reporting to the Managing Director on
daily, weekly and monthly activities at the hotel. - Overseeing front desk and customer care,
housekeeping, laundry, kitchen - Tasked with the supervision of all middle
and junior staff. Delivery and maintenance of high quality service
standards - Robust marketing of the hotel on social
media and in traffic partnerships with online portals, travel agencies and
destination management companies, - Responsible for coordinating and
administering hotel services such as catering and accommodation facilities - Carrying on regular social media updates
- Conversion of the marketing efforts &
investment and sales relationships into strong and sustained room
occupancy and revenue - Ensuring security is effective at the
premises. - Conducting inspections of property and
service - Maintaining statistical and financial
records of the hotel - Customer care and development of repeat
customer relationships - Administration, procurement, cost control
and reporting. - Perform any other duties at SSS.
Qualifications, Skills and
Experience:
Experience:
- The applicant for the Hotel Supervisor job
placement should preferably hold a Bachelor’s Degree in Tourism/Travel and
hospitality management or any business management related course - A minimum of three to four years’
experience in hotels and or travel agency or safari company including two years
supervisor experience in an SME hotel - Computer literacy skills with good
understanding of digital and social media trend - A friendly personality and a genuine
desire to help and please guests; - Demonstrated ability to think clearly and
make quick decisions; - Numeracy and logistical planning skills;
- A professional manner and a calm, rational
approach in hectic situations; - Demonstrated ability to balance customer
and business priorities; - High degree of flexibility and a ‘can do’
mentality; - Energy and patience;
- Excellent communication and interpersonal
skills, especially when dealing with Guest
How to Apply:
All suitably qualified and interested Ugandan nationals are encouraged
to send their applications with updated CVs and academic credentials via E-mail
to: [email protected]
to send their applications with updated CVs and academic credentials via E-mail
to: [email protected]
Deadline: 16th July 2017
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