Development Authority (UCDA)
Uganda
Information Systems Manager
Authority, and its mandate is to promote and oversee the coffee industry by
supporting research, promoting production, controlling coffee quality, and
improving the marketing of coffee in order to optimize foreign exchange
earnings for the country and payments to the farmers.
Database Administrator will be responsible for the administration of databases.
This will include maintenance, security administration, performance monitoring
and tuning, backup and recovery of databases to ensure availability, integrity,
confidentiality and security of information. The ADA shall support operation
and database-related assistance to end users and application developers; and support
existing infrastructure and applications at UCDA.
Responsibilities:
- Offer timely technical support and
guidance for the MIS and all applications using databases, and make
appropriate recommendations to ensure high availability. - The incumbent will manage Server databases
of mission-critical systems, and ensure maximum database availability,
performance and security by utilizing best industry practices. - Regularly monitor database performance,
tune and reorganize databases to enforce standards and procedures. - Respond to database operational
emergencies as required, including database recoveries, with no loss of
data. - Independently analyze, solve and correct
user issues in real time, providing end to end resolution. - Keenly analyze and resolve user issues in
a timely manner, and document and escalate unresolved problems to the
relevant service providers. - Ensure customer satisfaction through
meeting established service level standards. - Recommend and draft or participate in the
drafting of information technology and user support policies and
procedures for the Department. - The incumbent will also acquire and
maintain knowledge of relevant products and support methods to provide
technically accurate solution. - Take part in the development of work plans
and objectives for the Unit; recommend, implement, and administer methods
and procedures to enhance operations, as appropriate to the Department; - Perform any other duties as assigned by
Management.
Experience:
- The ideal candidate should hold an Honors
degree in Computer Science, Information Technology or Information Systems
from a recognized University / Institution. - Professional Certifications in MYSQL,
Microsoft SQL and Oracle shall be an added advantage. - A minimum of three years’ experience in:
administering Windows production environments and Server Database
Administration; query optimization and database performance tuning;
exposure to and understanding of application logic; and documenting new
and existing processes as well as updating existing documentation when
changes are needed - Highly organized, able to keep track of an
environment with many different workflows across heterogeneous
environments; - Be detail oriented: able to identify
relevant information out of a broad expanse of available documentation and
logging; - Highly knowledgeable: Familiar with a
broad set of IT concepts (Networking, Windows, Linux, among others); - Possess good time management skills and
ability to work on multiple tasks towards meeting tight deadlines; - Excellent analytical and logical problem
solving skills; - Excellent interpersonal and communication
skills. - Demonstrated ability to grow
professionally in a highly flexible and fast growing environment;
curriculum vitae with at least three (3) traceable referees and certified
copies of academic certificates addressed to:
size shouldn’t exceed 2 MB. All attachments should be in PDF)
2017 (by 17.00 hrs. Local Time)
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