Account Supervisor- Medical Jobs – Clarkson Insurance Brokers Ltd

Job Title:         Account Supervisor- Medical
Organisation: Clarkson
Insurance Brokers Ltd  
Duty Station: Kampala, Uganda
Reports to: Operations
Manager
About US:
Clarkson Insurance Brokers Ltd is an Insurance Brokerage Company
Job Summary: The Account
Supervisor- Medical will ensure business growth, promote efficient service
delivery and technical training of the team through on job mentoring and
coaching to achieve the desired department results.
Key Duties and
Responsibilities:   
  • Responsible for performance and growth of
    the Medical unit through business retention and organic growth of current
    business
  • Benchmark market activities and trends in
    medical insurance
  • Follow-up new business leads to achieve
    business unit targets
  • Manage and enhance relationships with
    clients to achieve high customer service standards including handling and
    resolving of customer issues.
  • The incumbent will also customize
    insurance programs to suit individual clients covering a variety of risks.
  • Tasked with the preparation of
    departmental budgetary estimates and monthly management reports
  • Responsible for the accuracy of
    documentation/ information shared with both insurers and clients.
  • Manage business unit credit control/debt
    collection
  • In charge of coordinating client
    sensitization and health/wellness talks
  • Organize monthly business unit meeting.
  • Responsible for the roll out and
    administration of the client’s medical scheme in line with the
    implementation plan.
  • Ensure that the medical schemes are
    renewed in time as per technical procedures manual.
  • Responsible for analysis of quotations received
    from Insurance Companies and make appropriate amendments/recommendations
    before presenting to clients.
  • Ensure effective client service and
    provide professional advice to clients ensuring that they are fully aware
    of the ramifications of any relevant provisions of the Insurance Act,
    policy document and or industry practice.
  • Supervise the day to day activities of the
    department to ensure productivity and efficiency of service delivery.
  • Ensure proper and accurate custody of
    clients’ records
  • Provide supervisory, technical training
    and guiding role to the account service executives to maintain a high
    level of integrity, increase skills level, client service and performance
    of the department.
  • Perform any other duties as assigned by
    management.
Qualifications, Skills and
Experience:  
  • The applicant should preferably hold a business-related
    Bachelor’s degree from a recognized university
  • Possession of a Diploma in insurance or
    its equivalent
  • A minimum of five years of practical
    experience in Insurance Industry
  • In-depth and strong working knowledge of
    insurance underwriting
  • Ability to work under pressure and meet
    strict deadlines
  • Excellent communication, presentation and
    interpersonal skills
  • Highly confident and well organized.
  • High degree of integrity and sense of ethical
    responsibility.
  • Ability to lead and manage a team
  • Demonstrate an understanding of key laws
    and regulations relating to insurance in Uganda
  • Good business management practices
  • Keen attention to detail
  • Flexible, responsive and decisive.
  • Good negotiation skills
How to Apply:
All suitably qualified and interested candidates are encouraged to send
an updated CV and cover letter with three professional referees to this E-mail
address: application@ppg.co.ug
Deadline: 18th August
2017
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