The Ugandan Jobline

• Read and understand Mercy Corps IT Systems
  Policy. Orient staff on appropriate use and monitor the usage of IT
  systems to ensure adherence to the policies.
• Carry out staff training on computer
  basics and the use of MS Office applications and networking. Assist, as
  needed, with developing databases or other windows application needs for
  programs and operational staff;
• Maintain strict confidentiality of any
  information deem sensitive.
• Maintains regularly update of anti-virus programs
  in all computers to ensure the entire network and computers are
  virus-free;
• Establish simple easy to use back-up
  system for Mercy Corps field offices and undertake the necessary steps for
  this activity including designing a schedule and materials list. Ensure
  back up and archives are made and stored as scheduled.
• Under the guidance of the Regional IT
  Systems Administrator, undertake the repairing and maintaining of Local
  Area Networks, internet systems and as well undertake General IT maintenance
  including training of MC Field offices staffs – as per needs outlined by
  the Heads of Offices.
• The jobholder will also troubleshoot and
  fix computers and any IT equipment related issue at the field offices and
  advise when the issue requires major hardware replacement, – facilitate
  and advise on best, safest and most economical IT solutions and best
  practices in consultation with the Regional IT Systems Administrator.
• Manage the IT Administration of Uganda,
  manage emails aliases and other activities with the help of Regional IT
  Administrator and MC Head Quarter.
• Maintain an efficient Local Area Network
  for Mercy Corps offices in the filed areas. Do not change the Mercy Corps
  designed configurations without written approval by the Regional IT
  Systems Administrator and the Head of Office.
• Recommend improvements in the IT system up
  gradation; including Internet service providers, bandwidth, equipment etc.
• Identify equipment and accessories
  required for the smooth functioning of computers and IT systems in Mercy
  Corps offices. Facilitate the purchase of items through the Procurement
  department by guiding standard specifications for certain equipment.
• Support the logistics staff on IT Assets
  inventorying tracking and record keeping.
• Maintain proper documentation of all IT
  equipment including; system profiles, warranties and IT accessories stock.
  Organize and maintain IT related documents filing system.
• Provide support in identifying the specification
  and assembly of any equipment not limited to computers, printers,
  communication radio and Thuraya phones etc.
• Identify and train an IT focal person for
  each field office who will easily follow up the small scale IT support
  during the IT officer’s absence.
• Conduct himself/herself both
  professionally and personally in such a manner as to bring credit to Mercy
  Corps and to not jeopardize its humanitarian mission.

• The ideal candidate for the Mercy Corps IT
  Administrator career job should hold a Bachelor’s degree in an Information
  Technology (IT) related field.
• At least four years’ experience in similar
  position
• Previous experience in both hardware and
  software required in setting local area networking (LAN); experience in
  the configuration of outlook and other email mail client.
• Broad knowledge of internet, proxy, pop
  mail, TCPIP settings and windows applications
• Previous experience for upright
  maintenance of all mails account and servers
• Excellent organizational time management
  and interpersonal skills.
• Ability to work independently, with
  minimum supervision
• Ability to work in remote areas
• Keen attention to details, ability to
  follow procedures and meet deadlines.
• Ability to plan and troubleshoot low
  maintenance systems is a must. Ability to troubleshoot and maintain both
  wireless and cable connections is required. Must understand, follow and
  implement existing policies on IT equipment use and best practices.
• Excellent Computer literacy and strong
  organizational skills
• Excellent technical skills of IT,
  conscientious with an excellent sense of judgment
• Ability to work simultaneously on multiple
  tasks and meet critical deadlines
• Willingness and ability to work
  effectively with a wide variety of people
• Demonstrated ability to work as part of a
  team and coordinate with all the staff
• High level of integrity and honesty
• Fluent spoken and written English

Related Jobs