Health Services Coordinator NGO Careers – PACE

Organization: Program for
Accessible health, Communication and Education (PACE)
Reports to: Quality
Assurance Specialist
Duty Station: Kampala,
Uganda
About Us:
Program for Accessible health, Communication and Education (PACE) is
the local branch of Population Services International (PSI), one of the world’s
leading non-profit social marketing organization. We work to make it easier for
people in the developing world to be healthy by providing access to products
and services that range from mosquito nets to HIV testing.
Job Summary: The Health
services Coordinator will primarily monitor adherence to quality assurance
standards and the attainment of all PSIU health program objectives in line with
the mission and strategic objectives. The incumbent will spend 80% of their
time in the field coaching Quality Assurance Officer and providers for quality
improvement.
Key Duties and
Responsibilities:  
  • Oversee the utilization of tools for
    monitoring the implementation of PSIU health programs in the region on a
    monthly basis in line with the set targets.
  • Appraise, coach and mentor the regional
    quality assurance team and partners through on job training, in line with
    staff development guidelines.
  • Build and maintain a franchise network of
    clinics in the region and monitor their compliance to the set standards
    and targets including conducting quality checks and implementing
    preventive and corrective actions.
  • Plan, forecast, order and account for the
    health commodities and IEC materials in the region monthly.
  • The incumbent will also plan, review and
    provide program department with monthly work plans, budgets and reports,
    and feedback based on field experience.
  • Carry out initial and quarterly quality
    checks of relevant partners for PSIU programs and build capacity of
    partners including health related trainings in the region biannually.
  • Build, maintain linkages and collaboration
    with district local governments in the region, relevant implementing
    partners and stakeholders.
  • People Management: Mentor and supervise
    the Quality Assurance Officers and Medical Detailer to ensure the team
    acquires an up to date and in depth knowledge of MOH, PSI and donors’
    standards and procedures.
Key Performance Indicators:
  • Achievement of set regional monthly
    targets.
  • Correct implementation of the PSIU Quality
    Improvement Plan.
  • Achievement of MBOs for staff.
  • Competent and skilled staff in MOH, PSIU
    and donors’ standards and procedures.
  • No drop off of clinics from the franchise
    A productive and competent franchisee of network clinics.
  • Compliance to quality standards by
    franchise network clinics in all health areas supported.
  • Adequate stock out of health commodities
    and IEC materials in the region.
  • Work plans developed, implemented on
    schedule and monitored.
  • Timely project reports on program
    implementation at the region.
  • Visibility of PSIU in the region.
Qualifications, Skills and
Experience:
  • The ideal candidate for the PACE Health
    Services Coordinator job placement must hold a Bachelor’s degree in
    Medicine and surgery.
  • Possession of any other post graduate
    training in management is an added advantage.
  • Hold a Valid registration with relevant
    medical regulatory body.
  • At least three years’ experience in Health
    services delivery in a clinical, or NGO setting.
  • Technical expertise and functional
    knowledge in RH, Maternal Health, Cervical cancer, HIV, Malaria and Child
    Survival.
  • Excellent interpersonal, teamwork and
    networking skills.
  • Broad knowledge of the Health service
    standards.
  • Ability to translate strategic direction
    into plans and objectives.
  • Demonstrated leadership and supervisory
    skills.
  • Good marketing skills.
  • Demonstrated ability to high standards for
    quality of work and consistently achieves project targets.
  • Computer literacy skills i.e. Microsoft Office
    Suite and report writing
  • Customer focused with good interpersonal
    skills to engage with people at all levels of government, donor and
    community.
  • Ability to travel 80% of the time within
    and outside the region.
  • Possession of a valid national driving
    permit with demonstrated ability to drive is an added advantage. 
How to Apply:
All suitably qualified and interested candidate should deliver updated
resumes (CVs) and cover letter clearly indicating position applied for on the
“top left-hand side of the envelope”, to the PACE Head Office Reception,
addressed to Head of People and Culture, PACE, at Plot 3 Mackenzie Vale,
Kololo, P.O. Box 27659 Kampala. You can also deliver your applications to;
  • PACE
    Eastern Region (Mbale)
    – Plot 10 Bungokho Road Senior Quarters, Mbale
    Town.
  • PACE
    Northern Region (Lira)
    – Plot 52 – 54, Police Road, African Quarters,
    Lira.
  • PACE
    Western Region (Mbarara)
    – Plot 560, Kashari Block Ruharo, Mbarara.
Deadline: 30th June 2017
by 2:00pm (EAT)
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