The Ugandan Jobline

• Use desktop processing skills to produce
  complex texts, reports, presentations, charts, figures, graphs, etc.,
  according to World Bank format and distribution.
• Collect and input data provided by Task
  Team Leaders into the central database, including processing new project
  status reports.
• Stay abreast of the Organization’s
  directives and ensure effective processing of all project documents.
• The Team Assistant will draft
  correspondence (standard letters, memos, faxes, etc.) conforming to the
  Organization’s regional standards, using proper grammar, punctuation and
  style and proofread materials;
• Draft minutes of meetings and provide
  assistance in editing large documents.
• Maintain up-to-date unit project files
  (both paper and electronic) and retrieve data from various sources and
  compile these for use by the Country Manager and/or the Country Management
  Unit (CMU).

• Answer internal and external queries on
  the assigned portfolio or, as necessary, take accurate and comprehensive
  telephone messages, and route them to appropriate persons to handle.
• Maintain current distribution lists,
  phone/address lists of project/product contacts, and distribute documents
  for the team.
• Co-ordinate with service units, and liaise
  frequently with team members both in Washington and in the Country Office;
  
• Keenly track and report on appropriate
  aspects of the Team’s operational activities

• Co-ordinate time management and schedules,
  taking current and future priorities into account, anticipate and monitor
  changes, and communicate the information;
• Track assigned tasks/project steps/
  timetables using modern office management technologies, coordinate with
  relevant staff, provide assistance and/or information on project-related
  matters;
• Solve non-routine problems creatively and
  resourcefully and assist in preparation and logistical planning for
  various events, e.g. conferences, workshops, negotiations, board
  presentation and signing, etc.

• Serve as a back-up to other staff and Task
  Team Assistants on project and administrative tasks.
• Occasionally perform Analytical tasks as
  may be requested by the Team Leader.

• The applicant for the World Bank Team
  Assistant t job placement should hold a Diploma in Secretarial studies or
  an equivalent. 
• At least two years of administrative
  experience in a busy office environment.
• Excellent interpersonal and communication
  skills, and ability to interact tactfully with people of all levels.
• Demonstrable team spirit and strong desire
  to actively contribute to a Bank’s objectives.
• Willingness and ability to assist in any
  ad-hoc tasks that may come up.
• Excellent word and data processing skills
  (Word, Excel, Lotus Notes, etc.)
• Ability to pass relevant Bank Group test
  at time of recruitment (English language).
• Excellent command of written and spoken
  English

• Deliver Results for Clients:
  Responds to client requests in a timely manner.  Demonstrates positive attitude and
  responsiveness to client requests and has basic understanding of the role
  of the department and of the larger organization.  Is able to execute tasks and complete
  requests in a consistent and timely manner
• Collaborate Within Teams and Across
  Boundaries: Works cooperatively and displays an open, helpful
  attitude toward others and approaches conflicts as common problems to be
  solved.  Values the importance of
  others’ views and is aware of impact of work on larger World Bank Group.
• Shows positive, constructive attitude:
  Shows interest in and helps to solve routine problems.  Considers own behavior in context of
  World Bank Group’s values and mission and adapts to changing circumstances
• Seeks opportunities to grow and further
  develop own capabilities: Shows interest in knowledge, learning,
  and enhancing own skills.  Interacts
  positively with others for the exchange of information and ideas and
  receives and incorporates feedback from others.
• Makes decisions appropriate to scope of
  job: Seeks assistance and guidance from others where appropriate
  and uses own judgment to make timely and sound decisions

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