Uganda
I-VAS Applications
providing payphone, fixed lines, fax/data, internet and mobile services.
III-VAS Applications will develop and support VAS applications according to the
agreed-upon specifications, performing maintenance activities on the
applications to ensure service remains with the MTN KPIs and provision of L3
support for the customized internal applications for incident resolution.
Responsibilities:
- Responsible for the development and
testing of solutions/products using any of the common programming
languages according to the agreed specifications of the requesting
department - Ensure optimization of existing VAS
applications to ensure VAS systems performance meets customers’
expectations and maintains company KPIs including proactive monitoring of
the internally developed applications. - Tasked with the development of technical
documents to be used for new products/solutions including technical
specifications and operations and maintenance manuals - Serve as the technical lead in VAS
projects related to internally-developed applications and managed by the
capital projects team and participate ably when required as a resource in
cross functional projects - Derivation of trends in performance from
statistics as well as from customer complaints so as to provide long term
solutions to problems identified - Derivation of trends in performance from statistics
as well as from customer complaints so as to provide long term solutions
to problems identified - Research on new VAS Apps solutions to
ensure MTN uses the most advanced technologies and techniques. - The incumbent will design,
implement/supervise implementation and test internally developed
solutions/products to ensure the services are within company quality
requirements before launch. - Tasked with the development of scripts to
ensure efficient collection of statistics and generation of required reports
and ensure the execution of relevant O&M tasks on relevant systems to
maintain system performance - Ensure L2 and L3 support for resolution of
incidents related to the internally developed applications to ensure MTN
NWG Remedy SLAs - Perform any other duties as may be
assigned from time to time
Experience:
- The ideal candidate for the MTN Engineer
III-VAS Applications job opportunity should hold a Bachelor of Science
degree in Electronics/ Electrical or Telecommunications Engineering - Training in Software development &
support, UNIX/Linux Server administration, Database administration - At least two years’ experience developing
and maintaining applications - One year in telecommunications planning,
operations or applications development - Previous experience in developing and
maintaining applications - Knowledge of UNIX shell scripting,
Application development and life cycle management, - Server administration
- Excellent communication and interpersonal
skills - Excellent report writing skills
- Good Analytical and Organizational skills
- Flexible, resilient and self-Directed
person. - Keen attention to detail
- Ability to work with minimal supervision
- Ability to work long hours
- Works well under pressure and tight
deadlines
presentation of false academic documents and certification will lead to
criminal prosecution.
academic certificates (originals are to be presented at the interview) and
names and addresses of three referees addressed to the: Recruitment Officer,
MTN- Uganda, P.O Box 24624, Kampala, (MTN Towers), Uganda.
2017
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