The Ugandan Jobline

• Assumes overall responsibility for
  implementing the mandate of the RSCE, which is to deliver efficient and
  effective administrative and transactional support services (in areas such
  as finance, human resources management, and travel) to relevant field
  missions in compliance with the standards outlined in the service level
  agreements established with its client missions.
• The incumbent plans, organizes,
  implements, manages and oversees the activities of all RSCE administrative
  activities, including formulation and presentation of an annual budget,
  recruitment of staff, compliance with delegated authorities, and regular
  audits of the Centre.
• Responsible for providing optimal service
  delivery and achieving targets for RSCE strategic and operational
  indicators as mandated by HQ and the relevant governing body; Fosters
  innovation and continuous improvement in the quality of services and cost
  containment and advises the RSCE governing body to suggest appropriate
  actions and plans to further develop the RSCE.
• The jobholder also provides quarterly
  updates to the client missions and Department of Field Support HQ on
  achievements and performance of the RSCE, including providing relevant
  performance data and analysis for the review of legislative bodies
  (General Assembly).
• Actively contributes to the development of
  performance management tools in collaboration with business owners and IT
  functional experts.
• Responsible for cultivating a culture of
  client orientation and employee engagement, ensuring responsiveness of
  centre staff to customer enquiries and systematically evaluating customer
  and staff satisfaction and making adjustments as necessary.
• Responsible for coherent communications
  structures and systems through the development and implementation of an
  RSCE communications plan to ensure that appropriate information is
  delivered to RSCE mission stakeholders and staff and adequate feedback is
  obtained. S/He is the focal point for communication and reporting to the
  governing body and headquarters. S/He is the focal point for control of code
  cables and related traffic and coordinating responses on the RSCE to
  enquiries from DFS, DPKO, DPA or other United Nations Offices. Provides
  briefings to visiting senior officials on RSCE administrative and
  technical mission support activities.
• Work in close coordination with the client
  Directors and Chiefs Mission Support, the Chief RSC is responsible for the
  coordination of inputs to the RSCE Missions’ budget submissions ensuring
  adequate provision is made to meet resource requirements. Supervise the work
  of the RSC components in the development of the results-based budgeting
  (RBB) frameworks that accurately reflect the mandate of the RSC vis-à-vis
  the regional missions it serves in the respective mission budgets.
• Provides effective management of RSCE human,
  financial and material resources. Tracks, certifies, and systematically
  reports on RSCE expenditures.
• In charge of the coordination of policy
  and implementation along with client CMS/DMSs among the various components
  of the RSCE and for liaising with the MONUSCO Entebbe Support Base
  (MONUSCO ESB) senior leadership and staff; ensures that advice and
  information is coordinated with all relevant components of the client
  missions serviced by the RSCE through their respective DMS/CMSs prior to
  submission the RSCE Steering Committee; focal point for all sensitive
  personnel and management issues as well as for contacts with the Office of
  Internal Oversight Services and the Resident Auditor(s).
• Work closely with the Chief MONUSCO ESB,
  liaises, negotiates and coordinates with national authorities with respect
  to administrative and logistical matters. Performs other related duties as
  required.

• The ideal candidate for the United Nations
  Regional Service Centre Entebbe (RSCE) Chief Regional Service Center
  career opportunity should hold an advanced university degree (Masters or
  equivalent) in business or public administration, human resources
  management, finance, accounting, or related area. A first-level university
  degree with in combination two additional years of qualifying experience
  may be accepted in lieu of the advanced university degree.
• At least fifteen (15) years of experience
  in administration, budget & finance, human resources management,
  logistics or related field.
• Significant experience in managing support
  services of international peacekeeping and/ or military logistics
  operations and/or multinational corporations is required.
• Hands-on experience with UN
  administrative/financial policies practices and procedures is desirable.
• Previous experience managing a large team
  in a fast-paced, high-intensity work environment is highly desirable.
• Prior experience working with shared
  services is desirable.
• Languages: fluency in oral and
  written English is required. Working knowledge of French is desirable.
  Knowledge of another official UN language is also desirable.

• Professionalism: Ability to provide seasoned
  effective specialized advice in a broad range of human resources,
  financial, logistical, and administrative areas to the RSC Steering
  Committee comprised of the regional DMS/CMSs, and to Headquarters and
  senior mission staff; ability to ensure adequate preparation of reports or
  rationale with respect to key logistic and administrative decisions;
  strong negotiation and conflict-resolution skills. Shows pride in work and
  in achievements; Demonstrates professional competence and mastery of
  subject matter; Is conscientious and efficient in meeting commitments,
  observing deadlines and achieving results; Is motivated by professional
  rather than personal concerns; Shows persistence when faced with difficult
  problems or challenges; remains calm in stressful situations.
• Client Orientation: Considers
  all those to whom services are provided to be “clients” and seeks to see
  things from clients’ point of view; Establishes and maintains productive
  partnerships with clients by gaining their trust and respect; Identifies
  clients’ needs and matches them to appropriate solutions; Monitors ongoing
  developments inside and outside the clients’ environment to keep informed
  and anticipate problems; Keeps clients informed of progress or setbacks in
  projects; Meets timeline for delivery of products or services to client.
• Accountability: Takes ownership
  of all responsibilities and honours commitments; Delivers outputs for
  which one has responsibility within prescribed time, cost and quality
  standards; Operates in compliance with organizational regulations and
  rules; Supports subordinates, provides oversight and takes responsibility
  for delegated assignments; Takes personal responsibility for his/her own
  shortcomings and those of the work unit, where applicable.
• Leadership: Serves as a role
  model that other people want to follow; Empowers others to translate
  vision into results; Is proactive in developing strategies to accomplish
  objectives; Establishes and maintains relationships with a broad range of
  people to understand needs and gain support; Anticipates and resolves
  conflicts by pursuing mutually agreeable solutions; Drives for change and
  improvement, does not accept the status quo; Shows the courage to take
  unpopular stands; Provides leadership and takes responsibility for
  incorporating gender perspectives and ensuring the equal participation of
  women and men in all areas of work; demonstrates knowledge of strategies
  and commitment to the goal of gender balance in staffing.
• Managing performance: Delegates
  the appropriate responsibility, accountability and decision-making
  authority; Makes sure that roles, responsibilities and reporting lines are
  clear to each staff member; Accurately judges the amount of time and
  resources needed to accomplish a task and matches task to skills; Monitors
  progress against milestones and deadlines; Regularly discusses performance
  and provides feedback and coaching to staff; Encourages risk-taking and
  supports creativity and initiative; Actively supports the development and
  career aspirations of staff; Appraises performance fairly.

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