The Ugandan Jobline

• Facilitate the creation of 1-2 year
  operational plans for the business unit or function by coordinating the
  inputs from different areas, checking the validity of the plans against
  strategic objectives.
• The incumbent will oversee the planning of
  the annual operational budgets together with Finance. Provide a high level
  to Finance on the operational priorities of the business area.
• Actively engage with data teams to obtain
  business intelligence and management information that would be needed for
  the business area. Ensure that the reports are prepared at the required
  frequency and distributed to decision makers.
• Review change impact assessments that are
  provided by Project Management Offices. Incorporate changes into
  operational plans for the business area. Provide input to the leadership
  of the area in terms of changes that could have an adverse impact and
  provide supporting information to allow them to renegotiate the timing and
  deliverables.

• Ensure that a list of the business area
  specific preferred suppliers is maintained. Frequently engage with Vendor
  Management to monitor vendor utilisation, pricing, vendor performance and
  contract expiry dates.
• Participate in the definition of business
  requirements during the development of new RFP’s (Requests for Proposal).
• Keenly monitor procurement compliance in
  the business area in terms of use of preferred vendors as well as purchase
  order processes. Obtain reports from Vendor Management on a monthly basis.
  Highlight areas of concern to the business area leadership.
• Ensure that Finance provides monthly
  management accounts to all the mandate holders in the business area.
• Review incoming charges from countries,
  support functions, regional offices and all other areas of the bank. Push
  back on inappropriate cross charges.
• Regularly monitor benefits realisation of
  inflight projects as well as projects that have moved into business as
  usual state.
• Work in liaison with Finance, review the
  financial mandates that are in place for the business area on at least an
  annual basis.
• Provide input into the planning of audits
  and assurance reviews by providing an overall view of the state of the
  business area. Ensure that audit plans fit in to operational calendars and
  pressures in the business unit.
• Coordinate the efforts to collate evidence
  for auditors or assurance teams by acting as a central point of contact
  into the business area. Participate in the creation of audit remediation
  plans.

• Ensure that the area’s Compliance Officer
  is known to all key members of the business area leadership and key
  employees.
• Ensure that the business area has a robust
  business continuity management plan. Enlist the support of internal
  specialist teams to improve the plans. Participate in planning business
  continuity tests.

• Regularly engage with the Business
  Information Officer (BIO) assigned to the business area. Review
  operational performance and system stability for all core systems in use
  in the business area.
• Actively participate in the development of
  business cases for the area for changes in organisation structure,
  processes or technology use by obtaining support from change, technology
  and finance teams.
• Coordinate the engagement between the
  Business Information Officer and the leadership of the business area for
  the definition of service expectations for run and change support.
• Enlist the support of technology teams to
  provide support on data storage and knowledge banks for the business area.
• Keenly monitor the access to secured
  folders and data storage tools and ensure that user profiles are updated
  frequently.

• Participate in the negotiation of internal
  service level agreements with other business areas that are dependent on
  the delivery of the supported business area. Ensure that, where formal
  agreements are needed, they are documented, signed off and properly
  stored.
• Monitor space utilised by the business
  area and reconcile charge-backs received from Group Real Estate on at
  least a quarterly basis. Work with them to resolve discrepancies.
• Resolve escalated complaints from members
  of the teams around building maintenance, logistics, facilities and
  supporting services.
• Ensure that administrative support for the
  logging of Team Track/technology requests as well as building management
  issues is provided to the business area.
• Provide secretarial services to the key
  decision making committees in the business area. Ensure that there is
  appropriate governance and record keeping around terms of reference of the
  committees, agendas, attendance and decisions taken.
• Enlist the support of business process
  management teams to create and update all key processes in the area.
  Ensure that the processes are signed off by line process owners and made
  available to employees who execute steps in the processes.
• Maintain a process review calendar to
  ensure that all key processes are reviewed for completeness and accuracy
  at least once a year.
• Ensure that the services of communications
  teams in the bank are contracted. Communicate the process and service
  expectations from the communications team to the business area. Facilitate
  engagement with the communications team on request.

• Develop a high performing team by
  embedding the bank’s performance process, regular performance feedback and
  coaching. Address poor performance.
• The incumbent will also motivate team
  members and ensure that they receive recognition for work well done.
• Determine development needs of the team
  and ensure that development opportunities (training, rotation, on-the-job
  learning) are budgeted for and executed.
• Prepare a succession plan for the team by
  reviewing the skills of the team at least twice a year and having career
  conversations with them.
• Interview and recruit new members of the
  team, including determining the appropriate salary with input from the Human
  Capital Business Partner.
• Create workforce plans for the area to
  ensure that current and future business requirements can be met. Such
  plans should be revisited at least twice a year.
• Use workforce plans to obtain headcount
  approvals on an annual basis and as input into the financial budgeting
  cycles.
• Create quarterly leave plans to ensure
  adequate coverage. Approve leave requests ad leave sale requests.
• Keenly monitor overtime on a monthly
  basis. Analyse reasons for overtime and create actions to address the
  issues.
• When required, initiate disciplinary
  processes for team members. Resolve grievances raised by team members,
  escalating only if unresolved. 

• The Stanbic Bank Business Manager – PBB
  career opportunity should hold a Bachelor’s degree in Business
  Administration, Commerce or Finance,
• At least five to seven years of management
  experience in business
• Previous experience in conducting research
  and analytics, supported by strong computer proficiency skills.
• Extensive knowledge of Banking business
  and metrics
• Strong analytical skills
• Excellent interpersonal, communication,
  presentation and organisational skills

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