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• Acknowledge documents from clients
  including those in support of online TIN applications tasks, face vet for
  completeness to ensure that declarations, terms and conditions are signed
  and that all necessary documents are attached
• Process the tasks including Barcoding
  physical documents and deliver for processing under the Document
  Management System task
• Perform duplicity checks including
  Checking the system to confirm that there are no similar approved
  applications to avoid duplication of TINs and then approve or reject tasks
• Generate TINs for approved application,
  print out TIN certificates and file the reports
• For amendments applications, validate
  supporting documents received, accept and barcode for further process
  management
• Receive physical documents for amendment
  of tax payer details and perform acknowledgement tasks and then forward to
  the Detailed Data Entry authority for scanning, uploading and amendment
• Complete data entry verification tasks for
  amendment applications
• Perform quality assurance on all tasks
  retrieved and approve or reject
• Print out amendment certificates and file
  the reports
• Undertake field activities as assigned by
  the Supervisor.

• Educate taxpayers on a daily basis
  depending on individual needs arising
• Engage key stakeholder in targeted sector
  to create awareness of tax obligations and seek their support in
  mobilising the community
• Compile Frequently ask questions at the
  station and assess feedback from talk shows to inform areas of tax payer
  sensitisation
• Identify requirements (funds and education
  materials) for the engagements and forward requests to the Supervisor for
  mobilisation
• Draft letters for supervisor’s approval
  and send out the invitations to the target groups
• Identify and book the venue and all
  utilities in liaison with the supervisor
• Make presentations at the engagements and
  compile necessary information for preparation of the report
• Identify topics to be discussed, review
  talking points and participate talk shows

• Work closely with community stakeholders
  to identify potential tax payers
• Distribute roles amongst the teams and
  move out into the community based on the list of tax payers identified,
  interview them for information of prior registration and check for current
  fillings and payment of taxes
• Educate the tax payers on their rights,
  obligations and the need for accurate registration and other compliance
  needs
• Prepare periodical reports on as required
  under department guidelines
• Obtain client information and register new
  tax payers and inform them of the documents required for completion of the
  registration process
• Follow up potential clients not yet
  registered through physical visits , telephone calls and any other means
  to get them registered
• Recommend tax payers for forced
  registration and provide basic information to the Supervisor to proceed
  with their registration
• Generate a list of all tax payers at the
  stations for each of the tax heads as allocated

• Identify Taxpayers with two TINs and
  verify the details in the profiles for whether TINs are active, merge
  where both TINs are active and deactivate one where only one is active
• Cause amendments in case of information
  variances between system and actual information on ground provided or
  otherwise
• Perform deactivation for clients not in
  business beyond reasonable doubt based on further analysis.

• Understand business operations, dynamics
  and how they affect taxpayer compliance
• Study available reports from current
  systems, for example compare income tax declarations with VAT declarations
  to identify variances that require action
• Obtain and analyze third party information
  in comparison with tax payer declarations
• Study and analyze different provisions of
  the law, evaluate and ascertain correct treatment, interpretations and recognition
  of transactions by tax payers
• Contact and liaise with tax payers to seek
  clarifications on declarations made, agree on areas of improvement to
  ensure errors are corrected then subsequent tax returns become better in
  quality and quantity
• Work closely with all units in URA that
  have infoemation to keep your self-updated with most current information
  for example Compliance headquarters, Customs Asycuda Team, licensing unit
  and other sources to obtain data and information, identify and assess risk

• Receive tasks for audit from the line supervisor,
  devise appropriate approaches for conducting audits, acquire documents and
  resources required
• Communicate to the tax payer and notify
  them about intention to inspect, the period to be covered, etc.
• Carry out interviews with the tax payer
  and understand the nature of business, systems used; and seek
  clarifications from tax payer
• Receive allocated tasks and raise
  assessments in accordance with laid down procedures
• Raise management letters and submit to the
  line supervisor for further management
• Make recommendations of system, or policy
  improvements to ensure revenue leakages are detected and deterred in real
  time.
• Follow-up on outstanding taxes and
  carryout various activities for the recovery of tax arrears and to ensure
  recommendations during the inspection have been incorporated in the
  subsequent tax returns.

• The
  applicants for the Uganda Revenue Authority Domestic Taxes Officer
  jobs should possess Bachelor’s
  degrees in Economics, Statistics, Accounting, Education, or any
  other relevant field from a recognized academic institution
• Professional
  qualifications in any of the areas of Taxation Administration, Accounting
  or Information systems audit are desired
• Specialised
  training in any of the areas of customer care, data analysis,
  audit, fraud examination, or project management
• At least three years’ experience in the areas of service
  delivery, audit, debt collection, enforcement or field operations
• Knowledge
  of Uganda Tax Laws
• Excellent
  communication skills
• Possess
  good customer care skills
• Ability
  to work well in teams
• Possess
  an impeccable record of integrity
• Good
  reporting skills
• Demonstrated
  ability to teach communities with a variety of clients
• Good computer skills
• Excellent
  research skills
• Highly
  analytical skills with attention to detail
• Excellent
  Inter-personal relationship skills
• Age: Between 28-38 years 

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