Project Support Officer Non-profit Jobs – Action Africa Help International (AAH)

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Job Title:      Project Support Officer
Organisation: Action Africa
Help International (AAH)
Duty Station: Uganda
Reports to: Protection and
Community Services Coordinator
About US:
In 1996, Action Africa Help International (AAIN) became Aktion Africa
Hilfe e. V (AAH) and was registered in Munich, Germany from where our founders
in 2003 moved the organisation’s headquarters to Kenya. AAH-I now works with
refugees, host communities and other marginalized and vulnerable groups in
Kenya, Uganda, Somalia and South Sudan, where it operates across a range of
sectors that seek to bridge relief to development.
Job Summary: The Project
Support Officer will primarily mobilize, supervise and coordinate the interpreters
to ensure effective and efficient services for asylum seekers and immigrants in
line with donor AAH Uganda guidelines.
Key Duties and
Responsibilities: 
  • Provide
    regular situational updates on information on project matters that may
    have an impact on the work of Interpreters and liaise with relevant
    units with the donor and other stakeholders in line with AAH partnership
    guidelines.
  • Prepare
    and submit regular project reports, updates, programme summaries, success
    stories and other relevant information materials and statistics
    according to specific project needs and in line with AAH and donor
    reporting guidelines.
  • Assign
    appropriate interpreters taking into consideration interpreter’s
    availability, training, experience, past performance and
    familiarity with client’s needs in line with AAH Uganda performance
    management guidelines.
  • The incumbent will confirm interpreter assignments with
    agency and maintain records of assignments in line with project and
    organisation record management guidelines.
  • Prepare
    and submit regular project reports in line with specific donor
    requirements and AAH reporting guidelines.
  • Manage
    the scheduling of interpreters’ appointments and time sheets in line with
    donor guidelines and project deliverables.
  • Work in liaison with the Finance department, coordinate the timely
    payment of contracted interpreters in line with donor and AAH
    financial guidelines.
  • The jobholder will also coordinate interpreter orientation and
    conduct on-going training and regular project updates with contract
    interpreters focused on ethics, accuracy, impartiality, professionalism,
    confidentiality, attitude, customer service and other topics related to services
    provision with in AAH Uganda mandate.
  • The incumbent will evaluate performance of interpreters
    through observation, client feedback/ evaluation and related
    activities in line with AAH performance management guidelines.
  • Perform
    any other activities with the community as assigned by Protection and
    Community Services Coordinator.
Key Result Areas:
  • Regular
    situational updates on information on project matters submitted.
  • Project
    reports, updates, programme summaries, success stories and other relevant
  • information materials submitted.
  • Evaluation
    of performance of interpreters.
Qualifications, Skills and
Experience:
  • The ideal candidate for the Project
    Support Officer job opportunity should hold a Bachelor’s degree in Social
    Sciences, Community Development, Education, Development studies or a
    related qualification from a recognized institution
  • Possession of a certificate in project
    planning and management, monitoring and evaluation, statistics will be of
    added advantage
  • At least two years’ experience in similar
    or higher position
  • Excellent inter-personal and communication
    skills
  • Excellent command of both written and
    spoken English
  • Patient, understanding and of a pleasant
    character
  • Computer literacy skills with ability to
    use Microsoft Office, excel, PowerPoint and access
  • Able to capacity build and develop others
  • Show commitment to the organizational
    values
How to Apply:
All suitably qualified and interested candidates are strongly
encouraged to submit their applications (together with an updated CV) with at
least three suitable referees with their telephone contacts, a letter from an
Area local Council Representative and address them to;
Senior Human Resource & Administration Officer,
Action Africa Help Uganda;
Plot 72 Ntinda Road, P O Box 10501, Kampala, Uganda.
Applications can be hand delivered to the district offices and the
nearest Action Africa Help Offices
E-mail to: recruitug@actionafricahelp.org.
(Please indicate the role  you are
applying for in the subject line of your application.)
Deadline: 19th May 2017

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