Programme Co-ordinator Jobs – Balloon Ventures (BV)

Job Title:              Programme Co-ordinator
Organization: Balloon
Ventures (BV)
Duty Station: Jinja /
Tororo, Uganda
Reports to: Country Manager
(Uganda)
About US:
Balloon Ventures (BV) is a rapidly growing UK based social enterprise
founded in 2011. We run enterprise programmes in Africa and Asia that provide
training and funding to entrepreneurs for the entire business journey.
Balloon’s mission … is to create a world where potential is realised through
building sustainable local businesses. We do this by utilising the skills of
committed international and local volunteers to provide continued support and
funding to help micro-entrepreneurs grow into SMEs.
Job Summary: The Programme
Co-ordinator is responsible for the planning and implementation of BV’s
entrepreneurship programmes, including responsibility for programme set-up,
quality assurance, financial management and volunteer safety and security. This
role reports directly to the Uganda Country Manager who oversees the successful
delivery of all BV’s programmes in Uganda. The incumbent will plan for and
deliver all pre and on-placement activities and logistics; working through BV’s
project plans to deliver high quality and well-managed programmes. The
jobholder will also create and take ownership ofthe programme budget;pro-actively
seeking out value for money, diligently tracking and reporting spend, and
considering financial implication of every decision. The incumbent will fully
comply with BV’s safety management system; completing thorough risk assessments
that include proportional and pragmatic mitigations, responding to and
reporting security and medical incidents in line with BV guidelines,
prioritising volunteer safety and security above all other functions. The
incumbent will also drive attention to detail, precision and consistency in the
delivery of all activities and tasks.
Key Duties and
Responsibilities:  
Programme Delivery:
Identify, assess, select and induct all in-country volunteers,
entrepreneurs and host homes.
  • Input programme data toBV’s online content
    management system.
  • The jobholder will ensure that
    accommodation, meals and training spaces are booked and ready when needed.
  • Deliver pre-placement training to new Team
    Leader and in-country volunteer cohorts.
  • The incumbent will arrange and deliver
    airport collection service for UK volunteers arriving on placement.
  • Support Team Leaders throughout the
    placement, ensuring that they are fully prepared to deliver their
    responsibilities, and that their learning and development is considered at
    every stage.
  • Ensure volunteers are placed in working
    groups, host home pairs and host home families that are productive,
    supportive and take account of strengths, weaknesses and needs.
  • Lead on volunteer management across the
    full range of programme activities,e.g. performance manage work with
    entrepreneurs and monitor behaviour in relation to BV Code of Conduct
    (initiating BV’s disciplinary procedures where appropriate).
  • Pro-actively solve issues that are
    hindering the effective execution of BV’s approach and impact.
  • Track use of BV’s insurance policy by
    volunteers and share information about claims with the UK office in a
    timely manner.
  • Continuously assess the performance of
    local partners and introduce measures to improve outputs where standards
    drop.
  • Work in liaison with Team Leaders and
    M&E Leads to ensure volunteers collect reliable data about
    entrepreneurs (in line with BV monitoring and reporting guidelines),and
    ensure that the data shared with the UK office.
  • Manage the planning and delivery of
    well-designed and high-impact events, e.g. on BV pitch days, or with
    volunteers at performance review workshops.
  • Comply with all applicable laws and
    regulations relating to anti-bribery and anti-corruption; report any
    request or demand for an improper financial or other benefit in connection
    with this role.
Financial Management:
  • Work closely with UK finance staff and
    Uganda Country Manager to create each programme budget.
  • Have a good knowledge of costs in the
    community and achieve good value for services and products we buy.
  • Deliver the programme within budget. At
    the end of each programme produce a comparison of actual costs against the
    budget with explanations of any differences.
  • Work closely with the UK finance staff to
    produce the weekly cash requirement for the programme and deliver cash
    spend returns each week which are accurate and auditable.
  • Check all bills carefully before
    authorising payments.
  • Produce receipts for all payments.
Safety, Security and Medical:
  • Complete all community level risk
    assessments in the communityand share with Uganda Country Manager;
    re-visiting and, where necessary, updating the information in advance of
    each new programme.
  • Identify risk mitigation strategies and
    take ownership for the implementation of these strategies.
  • Build partnerships and collaborate with
    stakeholders who have a strong understanding of safety, security and
    medical issues in the communitye.g. NGO networks, community leaders, and
    local police representatives.
  • Continually monitor, assess and act upon
    credible information relating to safety, security issues affecting BV
    operations in the community.
  • Manage responses for all safety, security
    and medical incidents that do not qualify as critical or crisis; complete
    incident report form and share with the Uganda Country Manager.
  • Sit on the Incident Management Team (IMT)
    in the community, supporting the IMT chair in delivering effective and
    robust responses to critical and crisis safety, security and medical
    incidents.
  • Adopt an honest and transparent approach
    to post-incident reviews to encourage organisational learning and ongoing
    improvements.
  • Manage confidential information about
    volunteers with extreme care and in line with BV’s Data Protection Policy.
  • Undertake annual security and medical
    training delivered by BV’s International Security Manager.
  • Assume out of hours’ responsibility for
    the Uganda emergency phone, in accordance with BV’s rota system (normally
    one week in every 4).
Quality Assurance:
  • Deliver all tasks and activities in line
    with BV’s quality assurance framework.
  • Complete quality assurance audits
    conducted by BV UK office and other external agencies.
Other:
  • Undertake other duties as required by the
    Uganda Country Manager.
  • Operate cooperatively and flexibly with
    colleagues in the organisation.
  • Work during some unsocial hours, including
    in the evening and at weekends.
Key Result Areas:
  • Rate of “volunteer satisfaction with
    in-country support” in programmes is higher than the average across BV.
  • Audits demonstrate that programmes are
    executed in line with BV’s quality assurance framework requirements.
  • Programmes are delivered within budget and
    financial reports are accurate and shared with the Uganda Country Manager
    before pre-agreed deadlines.
  • Safety, security and medical procedures
    are followed, incident responses are well-managed and incident reviews
    reflect good practice.
Qualifications, Skills and
Experience: 
  • The applicant should have prior experience
    of working on NGO programmes with young people, ideally youth volunteers.
  • Previous experience in delivering training
    and facilitating workshops
  • Prior exposure and experience creating and
    managing budgets
  • Previous experience of conducting risk
    assessments and designing mitigation strategies
  • Computer literacy i.e. proficiency in
    Excel and Microsoft Office
  • Have a very high level of numeracy and
    written and spoken English
  • Have a strong work ethic and a careful
    attention to detail 

  • Have a habit of meeting deadlines, working
    with minimal supervision
  • Highly persuasive, confident and able to
    negotiate good value for money deals for the organisation
  • Be calm and able to work under pressure
  • Be trustworthy and honest – BV has a zero
    tolerate policy on bribery or corruption
  • Ability to create a strong and wide
    network of contacts and community supporters
  • Be committed to the protection of vulnerable
    young people, with an understanding of appropriate adjustments and
    responses that prioritise their needs.
  • Previous experience running a business in
    Uganda and/or have received training in this enterprise or
    entrepreneurship is desired
  • Previous experience delivering responses
    to safety, security and medical incidents will be an added advantage
  • Previous experience working
    cross-culturally, with people from outside of East Africa
How to Apply:
All candidates are encouraged to Email a cover letter describing how
you meet our criteria and a CV to: applications@balloonventures.com. Please
include “BV Programme Co-ordinator application” in the email subject line.
Deadline: 15th May
2017

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