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• Formulate and implement the RHITES E-
  Project Communication and KM strategy.
• Working closely with project teams, lead
  the collection of information and documentation of project bulletins,
  success stories, technical briefs and project documents.
• Work in close collaboration with the
  project teams, coordinate the preparation of presentations, activity
  summaries, press materials and bi-weekly, monthly, and quarterly reports.
• Ensure that all the project final
  documents are of high quality and adhere to the IntraHealth International
  Style and Citation Standards/Guidelines.
• Assist the Chief of Party and the RHITES-E
  Project with media engagement– through formal and informal contacts, by
  identifying potential stories, arranging interviews, and encouraging the
  participation of media in RHITES-E Project activities.
• Actively promote and improve the
  visibility of the RHITES-E Project through advocacy initiatives, proactive
  media relations including  creating
  access for  journalists with subject
  matter experts within the RHITES-E Consortium.
• Provide support in the production, editing
  and dissemination of information, education and communication materials
  (e.g. brochures, fact sheets, newsletters and documentaries.)
• Build and maintain effective working
  relationships with government, donors, civil society organizations and
  other relevant partners and identify opportunities for advocacy and
  communication partnerships.
• Tasked with the development of a database
  of key local and international contacts, distribution lists for various
  reports, bulletins, and other documentation.
• Coordinate with HQ to ensure regular
  update of the RHITES-E Project page and RHITES-E Project sites in the
  IntraHealth International website in consultation with the Senior
  Monitoring, Evaluation & Learning Advisor.
• Act as the focal point on all RHITES-E
  communication related matters between IntraHealth headquarters and the
  Mbale, Uganda office responding to information requests as required.
• Maintain a calendar of events for the
  RHITES-E Project and ensure recording and sharing minutes of program
  meetings.
• Create and maintain knowledge repositories
  in the staff portal to store articles, reports, concept papers and other
  project related documents
• Conduct continuous quality improvement to
  evaluate information adequacy and quality as well as staff and partner
  needs
• Maintain regular contact with the RHITES-E
  Project’s sub grantee partners and district level stakeholders to ensure
  that key information and documents are regularly shared and that
  information is proactively collected.
• Remain abreast of best practices in
  HIV/AIDS, Family planning, Maternal Child Health, TB and Health Systems
  Strengthening by consulting appropriate websites, and list serves, and
  ensure that these are shared with technical and program staff.
• Work in close collaboration with the
  M&E Manager- Research & CLA, coordinate brown bag sessions
  bi-monthly to allow information sharing amongst project staff and ensure
  that all presentations are stored on the staff portal (share point) and on
  the shared drive.
• Provide orientation to all incoming staff
  on project knowledge resources
• Work closely with the M&E Manager –
  Research and CLA, establish Collaborating, Learning and Adapting forums at
  district/cluster level and lead the documentation of success stories and
  lessons activities.

• The applicants for the USAID RHITES-E
  Knowledge Management (KM) Manager job must hold a Master’s degree in
  communication, journalism, public relations or equivalent qualifications.
• Document Management system qualification
  will be an added advantage
• A minimum of six years working experience,
  with demonstrated working exposure to media industry in Uganda
• Demonstrated competencies in managing
  media and development products such as education and communication
  material, documentation and publication (including web-based
  documentation) in program implementation
• Demonstrated ability to effectively manage
  relationships with media representatives, government officials, NGOs,
  community groups and other partners.
• Computer literacy i.e. knowledge of
  computer systems and applications, especially those related to interactive
  digital media.
• Strong interpersonal skills; the ability
  to communicate clearly and effectively at all levels, taking into account
  cultural and language difficulties.
• Familiarity with the health sector is
  preferable.
• Ability to use communication tools,
  equipment such as pictures, video footage, writing and editing skills.

• Managing Performance: Ability
  to plan and design practices, processes and procedures that allow for
  effective management of people, resources and processes to optimize
  overall organizational performance. Managing for performance includes the
  ability to delegate and encourage growth and leadership across the team(s)
  as part of maximizing performance and productivity.
• Strategic Thinking: Applies
  organizational knowledge to identify and maintain focus on key success
  factors for IntraHealth while recognizing, anticipating and resolving
  organizational challenges. Ability to develop organization- and
  industry-specific expertise and apply sound decision making processes to
  reach productive resolutions that translates strategy into actionable
  business plans.
• Effective Communication (Oral &
  Written): Understands effective communication concepts, tools and
  techniques; ability to effectively transmit, explain complex technical
  concepts in simple, clear language appropriate to the audience; and
  receive, and accurately interpret ideas, information, and needs through
  the application of appropriate communication behaviors
• Risk Management: Knowledge of
  processes, tools and techniques for assessing and controlling the
  organization’s exposure to risks of various kinds; ability to apply this
  knowledge appropriately to diverse situations.
• Innovation: Develops new,
  better or significantly different ideas, methods, solutions or initiatives
  within your role that result in improvement of IntraHealth’s performance
  and meeting objectives, results and global commitments.
• Accountability: Holds self and
  others accountable for all work activities, research and personal actions
  and decisions; follows through on commitments and focuses on those
  activities that have the greatest impact on meeting measurable high
  quality results for IntraHealth’s success. Exercises ethical practices,
  respectful words and behaviors, and equitable treatment of others in all
  activities.
• Service Excellence: Knowledge
  of and ability to put into action customer service concepts, processes and
  techniques to access internal and/or external client needs and
  expectations  and meet or exceed
  those needs and expectations through providing excellent service directly
  or indirectly.

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