The Ugandan Jobline

• Ascertaining and noting client’s exact
  needs when discussing the details of functions with clients.
• Guiding clients on the merits of the
  various facilities available.
• Ascertaining the client’s choice of menu,
  beverages, entertainment, table plans, equipment etc.
• Making reservations in liaison with the
  Reservations Department
• The jobholder will be drawing up of
  contracts and ensuring they are signed and deposits are paid
• Obtaining rooming lists, checklists,
  deposits, vouchers or order and payments for all functions prior to check-in
• Providing Front Office with copies of all
  documentation and handover 24 hours prior to check-in
• Compile weekly function sheets/banqueting
  schedules and updating daily as required ensuring that all relevant
  departments (GM, Housekeeping, FB, etc.) are informed of any changes
• Tasked with interviewing GUESTS for
  quality control and feedback
• Do telesales to database in order to
  maintain good relationships with CLIENTS
• Administration prior and after each event
• Securing all inquiries and tentative
  bookings
• In charge of monitoring all provisional
  and confirmed function bookings to ensure that no double bookings occur
  and that the use of facilities and revenue is optimized.
• Prompt, courteous response and follow up
  is made to all enquiries.
• All work to be carried out in an organised
  and efficient manner taking into account work priorities and laid down
  procedures.
• Work closely with clients at least one
  week before the function to finalise and confirm the arrangements.
• Accurate billing for the function is
  recorded and such information and supporting documentation is passed to
  the Accounts Department for the correct billing of the client to be made.
• Maintaining effective communication, by
  attending meetings on a regular basis and ensuring that essential
  information required had been transferred to the relevant personnel.
• Informing the Departmental Manager of
  detail about activities, progress and results.
• Treating instructions of management
  constructively, and acting upon them.

• The Banqueting Co-ordinator must hold a
  National Diploma in Hospitality/Food and Beverage Management or similar
  qualification would be advantageous.
• At least two years’ experience in a
  similar role
• Must be GUEST and service driven
• Ability to work accurately under pressure
• Excellent planning and organisational
  skills
• Good time management skills is essential
• Computer literacy skills i.e. proficiency
  in Micros, Opera, Word and Excel
• Excellent communication skills, both
  verbal and written
• Well-groomed, presentable and professional
  manner

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