The Ugandan Jobline

• Tasked with agent identification,
  selection and contracting to ensure; delivery of regional targets, monitor
  compliance to agent standards, analyze customer behavior patterns through
  various parameters to generate insights to attract new joiners
• Formulate initiatives and campaigns to
  grow customers, set targets and policies for the branch supervisor team,
  support the network to ensure delivery of set targets and carryout market
  intelligence for new innovations.
• The incumbent will coordinate regional
  trainings for both branches and agents, support and coordinate financial
  inclusion activities, oversee agents training, product knowledge and
  enhancement activities.
• Carry out annual agent engagements and
  trainings and support the monitoring and tracking of the success and
  effectiveness of training programmes within FI division.
• Generate monthly, quarterly and weekly
  reports on the sales trends and agent performance.
• Train, develop and motivate staff in
  assigned region, participate in the recruitment of staff and Manage
  performance and productivity of the staff.
• Lead persons in identifying customer
  needs/insights for incorporation in FI strategy/plans, maintain healthy
  relationships with all partners and agents and draw strategies to address
  any issues that are raised by agents within area of supervision.

• The ideal candidate for the Centenary Bank
  Regional Financial Inclusion Supervisor job placement should hold a
  Bachelor’s Degree in any Discipline
• At least five years’ experience in related
  business /sales role and two years at leadership level (Team management)
• Customer focused
• Business awareness
• Good product knowledge
• Excellent interpersonal skills
• Strong coaching skills
• Excellent communications skills, both
  orally and in writing
• Sets high personal standards and is goal
  oriented
• An articulate speaker and a good listener

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