IT Systems Administrator Job Placement – Medical Research Council/ Uganda Virus Research Institute (MRC/UVRI)



Job Title:          IT Systems Administrator
Organisation: Medical
Research Council/ Uganda Virus Research Institute (MRC/UVRI)
Funding Source: MRC (UK) and
U.S. PEPFAR
Duty Station: Mengo,
Kampala, Uganda
Reports to: Head of IT
Position Code: IT417
About US:
The Medical Research Council/ Uganda Virus Research Institute
(MRC/UVRI) based at the Uganda Virus Research Institute in Entebbe is a
bilateral multi-disciplinary research organization funded by, the Medical
Research Council (UK) and Centers for Disease Control and Prevention (CDC) in
Uganda under the U.S. President’s Emergency Plan for AIDS Relief (PEPFAR) and
other donor agencies. Established in 1988, the MRC/UVRI Uganda Research Unit on
AIDS is an internationally recognized center of excellence for research on HIV
infection and related diseases, contributing knowledge on the revolving
epidemic, the evaluation of innovative health care options, treatment and
prevention, and the development of health policy and practice in Africa and
worldwide.
Job Summary: The IT Systems
Administrator will ensure availability of working hardware, software, Network
connectivity at all times and to assist staff in order to carry out the Unit’s
research activities
Key Duties and
Responsibilities:  
  • Ensure network connectivity and
    availability of all network services (email, internet, file access,
    printing) to end-users
  • The incumbent will maintain a Virus /
    malware network free environment by ensuring that upgrades of the
    corporate anti-virus both on servers and all LAN clients are up-to-date at
    all times
  • Setup, configure, maintain and monitor
    servers, routers, switches, Printers and to ensure all domain services are
    optimally running all the time (DNS, DHCP, AD, Printing)
  • Provide Help-Desk support through
    effective email/call management and personal contact when required.
  • Keenly monitor network and internet usage
    and report to ISPs in case of a downtime
  • The jobholder will streamline backups on
    servers/PC’s and recovery procedures
  • The incumbent will also record all ICT
    support requests within the Helpdesk Management System
  • Manage VOIP on Cisco call manager platform
  • Manage CCTV surveillance and Access control
    systems
  • Assist and support in the implementation
    of ICT projects
  • Evaluate solutions as part of the ICT
    strategy
Qualifications, Skills and
Experience:
  • The applicant for the IT Systems
    Administrator job opportunity should hold a Bachelor’s Degree in Computer
    Science, Information Technology or related field from an accredited
    college or university.
  • Professional IT Certifications i.e. MCSA
    or MCSE /CCNA will be an added advantage.
  • A minimum of three years’ experience in
    computer operations and technical support including at least one year at
    the enterprise systems management level
  • Extensive hands on experience in the
    management and administration of windows, vSphere (ESX) and Enterprise
    storage devices
  • Extensive knowledge of both client and
    server operating systems. Strong troubleshooting and support of SAN
    technology with a virtualised computing environment.
  • Excellent server administration skills
    with Windows server platforms.
  • Broad knowledge of backup technologies
    utilizing disk to disk solutions as well as tape based solutions (Backup
    Exec)
  • Broad knowledge and understanding of
    networking concept, security and disaster recovery management and High
    Availability
  • Excellent communication skills in English,
    customer care orientation, I.T troubleshooting and problem solving,
    ability to learn, openness and flexibility to others, proactivity and
    concern for excellence
How to Apply:
All candidates should send their applications letters, copies of
academic qualifications and curriculum vitae including names, telephone
contacts and email addresses of three (3) referees should be sent only via e
mail to: recruitment@mrcuganda.org. Please quote the position code in the
subject line of the email.
NB: Only shortlisted
candidates will be contacted for interviews. Note that academic qualifications
will be subjected to verification by the issuing institutions
Deadline: 21st April 2017
                                
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