Information Technology Infrastructure Officer IT Jobs – Housing Finance Bank

Organization: Housing
Finance Bank
Duty Station: Kampala,
Uganda
Reports to: Information
Technology Infrastructure Specialist
About US:
Housing Finance Bank was incorporated as a private company under the
Companies Act in December 1967, the Bank has become a household name and has
grown in leaps and bounds with a good track record among the pioneers of a
mortgage lending. National Housing & Construction Corporation, a parastatal
involved in real estate business has 5% shareholding and National Social
Security Fund (NSSF) holds 50% and the Government of Uganda holds 45%. Today,
the bank looks back with pride on the business accomplished in the mortgage
lending business. Through innovation and placing emphasis on Honesty,
Integrity, Efficiency and Customer care, Housing Finance Bank is the leader in
the mortgage, holding a 90% market share.
Job Summary: The Information
Technology Infrastructure Officer will configure, support, monitor and maintain
the Bank’s Data Centers and other physical and virtual infrastructure, including
but not limited to user workstations, servers, storage systems and UPS systems,
and ensure availability of all infrastructure services.
Key Duties and
Responsibilities:   
  • The incumbent will install, configure,
    upgrade desktops, laptops, printers, scanners, UPS power systems of the
    Bank and monitor to ensure availability.
  • The jobholder will also coordinate and
    supervise preventive maintenance (PM) for all Bank printers, desktops,
    laptops, UPSs etc.
  • Conduct periodic stock taking of bank’s IT
    Assets to build and maintain an updated IT Asset Inventory.
  • Keenly monitor and manage the desktop
    infrastructure and provide weekly reports on Hardware health status,
    including resource utilization.
  • Regularly check hardware and software
    systems for integrity and availability.
  • The incumbent will resolve all user issues
    relating to the user computing devices
  • Implement best practices/recommended
    hardware and software upgrades/updates/ patches for desktops, laptops etc.
    and ensure timely replacement and disposal of depreciated IT assets.
  • Provide hardware and software support to
    all Bank users.
  • Perform other duties and responsibilities
    as assigned.
Qualifications, Skills and
Experience:
  • The ideal candidate for the Housing
    Finance Bank Information Technology Infrastructure Officer job placement must
    hold a Bachelor of Computer Science/Information Technology/ Computer Engineering/ Electrical and
    Electronic Engineering or equivalent.
  • Possession of professional ITIL
    certification qualification is required.
  • Strong knowledge of Windows Operating
    systems for Desktop computing devices
  • Strong knowledge of UPS power systems BPC,
    APC, EATON or/ and TRIPLLITE.
  • Knowledge of managing VOIP PBX system.
  • Broad knowledge and understanding of the
    OSI networking model and networking topologies, VoIP technologies.
  • Extensive knowledge of key protocols such
    as TCP/IP, UDP, DNS, DHCP, SMTP, and SNMP.
  • Understanding of Information Technology
    Infrastructure Library (ITIL)
  • Consistently approaches work with energy
    and a positive, constructive attitude.
  • Openness to change and ability to manage
    complexity.
  • Good knowledge of PC and Server operating
    systems, corporate protection systems
  • Good networking knowledge covering
    LAN/VLAN/WAN technologies.
  • Ability to provide after hours and on-call
    support as needed.
  • Excellent customer service and people
    skills.
  • Focuses on result and responds positively
    to feedback.
  • Positive and constructive attitude towards
    work.
  • Proven initiative, good judgment,
    confidence, assertive team working skills and ability to meet deadlines
    without close supervision.
  • Exhibit total commitment to quality and
    attention to detail.
  • Promotes the spirit of teamwork,
    implements and participates in team building activities.
How to Apply:
All candidates who wish to join the Banking sector are invited to send
their applications including an updated CV, certified copies of all academic
transcripts, certificates and testimonials, daytime telephone contact, and
email address of both applicant, and three competent referees addressed to:
Head Human Resources, Housing Finance Bank, Plot 4 Wampewo Avenue; P.
O. Box 1539, Kampala. Uganda.
NB: Only successful
candidates will be contacted. All applicants who will not have heard from us
within four weeks of closing date should consider their application
unsuccessful.
Deadline: 18th April 2017
by 5:00pm
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