4 Relationship Manager – Business Banking Job Opportunities – DFCU Bank

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Organisation: DFCU Bank
Duty Station: Kampala,
Uganda
Reports to: Head Business
Banking
About US:
DFCU bank is a fast growing commercial bank offering a variety of
innovative products and services. DFCU Limited was started by the Commonwealth
Development Corporation (CDC) of the United Kingdom and the Government of
Uganda through the Uganda Development Corporation (UDC) under the name of
Development Finance Company of Uganda Limited. Later restructuring brought in
DEG (of Germany) and International Finance Corporation (IFC) as equal partners
with CDC and UDC, each having a 25% stake in the company. Its objective was to
support long-term development projects whose financing needs and risk did not
appeal to the then existing financial commercial lending institutions.
Job Summary: The
Relationship Manager-Business Banking will execute sales plans to ensure that
all products meet budget commitments. The incumbent will provide responsive,
proactive, proficient and effective banking service to business/wholesale
banking customers, inform them of wealth creation opportunities offered by the
Bank thereby expanding share of business. The jobholder will ensure extensive
personal selling to SMEs, corporate entities, NGOs, local governments &
institutions of higher learning and any other business that falls in that
category. The jobholder will also ensure good retention strategy for the
existing clientele, there by growing the wallet share.
Key Duties and
Responsibilities:  
  • Offer
    superior relationship management by ensuring customer retention, loyalty,
    preference and devotion.
  • Sell
    the Departments & Bank’s products.
  • Identify
    and disseminate information to & from the market/customers and inform
    management on trends, risks and opportunities to maximize &
    sustain revenue.
  • The
    jobholder will promote & maintain the highest standards of customer
    service in order to maximize the returns from the existing relationships
    and attract new business from targeted customers.
  • Keenly
    monitor and enhance the business portfolio risk profile within
    agreed parameters at all times together with Risk & Compliance
    Department; to minimize non-performing assets and ensure accumulation of
    deposits with a view of generating an inexpensive and stable base.
  • Constantly
    explore the enhancement of the Bank’s brand name so that the Bank is
    perceived by the target market as one of the best in the SME field in
    terms of the service, innovativeness and customer awareness/responsiveness.
  • Appraise
    opportunities for synergy and keep well documented
    reports/visits/contracts with all our relationships, the Bank’s management
    & other units.
  • Procure/recruit,
    nature and sustain new SME relationships that have potential to grow &
    provide superior returns.
  • Perform
    any other duties that may be assigned from time to time by
    management.
Qualifications, Skills and
Experience:
  • The applicant for the DFCU Relationship
    Manager-Business Banking job opportunity must hold a University degree in business-related
    fields.
  • At
    least three years’ experience in banking of which 2-3 should be in
    relationship management & sales.
  • Excellent
    track record in sales management.
  • Ability
    to work under pressure.
  • Comprehensive
    knowledge and understanding of all bank products
  • Computer
    knowledge especially spread sheet, word & power point.
  • Relevant
    business experience and acumen.
  • Outgoing,
    self-motivated, assertive and proactive.
  • A
    self-starter and one who is able to meet deadlines.
  • Excellent
    communication, interpersonal and negotiation skills.
  • Be
    a good team player who is able to work under minimum supervision.
  • Excellent
    analytical skills and innovative abilities.
  • Energetic
    and enthusiastic.
  • Ability
    to energize others.
How to Apply:
All candidates who so wish to join the banking sector in the
aforementioned capacity are encouraged to send their applications with detailed
CVs including present position and copies of relevant professional/academic
certificates to: Vacanciesbank@dfcugroup.com
Deadline: 27th April
2017
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