The Ugandan Jobline

• Identify business/reporting requirements
  for RSCE performance monitoring, including documenting and proposing new
  as well as changes to existing – Key Performance Indicators (KPIs);
• Work closely with technical teams
  (including information and communications technology / ICT colleagues
  outside the RSCE) to develop automated reports generated from relevant
  systems (FSS, iNEED, Umoja, etc);
• Ensure timely completion and publication
  of the RSCE monthly report, liaising with service line managers and the
  Chief RSCE to incorporate feedback and analysis from line operations;
• Send feedback to line and senior
  management on monitoring and reporting problems and propose solutions in
  as much detail as necessary to deepen others’ awareness, understanding,
  and commitment to changes proposed;
• Coordinate periodic surveys with internal
  and external stakeholders; review, analyze and report on key findings; and
  prepare / present recommendations for improvement.

• Develop the related methodologies, and
  where required tools, for calculating the performance of the RSCE services
  in order to enable accurate reporting;
• Collaborate with counterparts in UNHQ in
  order to define business intelligence solutions;
• Act as the focal point for system change
  requests that will improve efficiency and productivity with the RSCE
  Service Lines;
• Design and manage the Business
  Intelligence tools and applications environment
• Investigate Business Intelligence query
  objects for end users and troubleshoots Business Intelligence problems;
• Educate and facilitate an understanding
  and commitment to business Intelligence processes and procedures, across
  RSCE, to ensure information is recognized and utilized as assets.
• Create new reports and report templates
  and modify existing report parameters.

• Support business process re-engineering
  both from a process and an information technology approach;
• Identify opportunities for improvements in
  efficiency and informs the management on any streamlining opportunities
  accordingly through monthly reporting;
• Manage the project of re-engineering the
  RSCE service lines in alignment with changes in policies, information
  technology systems and other changes introduced to improve efficiency and
  service quality;
• Ensure timely completion of all milestones
  and deliverables an provide regular status updates to senior management on
  progress achieved, activities planned and issues / challenges encountered;
• Identify improvement opportunities and
  facilitate implementation of changes in service lines in collaboration
  with line management and staff members;
• Develop and maintain process documentation
  (including work instructions, SOPs, and other job aids) to facilitate
  awareness, understanding and consistent implementation of procedures
  within service lines
• Regularly monitor, analyze and report on
  the impact of changes introduced and results achieved;
• Identify and translate business
  requirements into system solutions in collaboration with key stakeholders;
• Significantly contribute to the design of
  reporting interfaces and to information management policies and procedures
  to ensure effective data governance;
• Contribute to data dictionary to ensure
  end users have a consistent and through understanding of data related information;
• Consult and provide advice to internal
  stakeholders regarding reporting frameworks and data requirements, to
  ensure reporting mechanisms and specifications meet business requirements;

• The ideal candidate for the United Nations
  Management and Programme Analyst job placement should hold an advanced university
  degree (Master’s degree or equivalent) in business administration,
  management, economics or a related field. A first-level university degree
  in combination with qualifying experience may be accepted in lieu of the
  advanced university degree.
• At least seven (7) years of progressively
  responsible experience in project or programme management, administration
  or related area is required.
• Previous exposure and experience in
  project management and specific to PRINCE2 methodology in monitoring and
  reporting is required.
• Languages: Fluency in English,
  (both oral and written) is required. Knowledge of the other is desirable.

• Professionalism: Ability to
  apply well-developed conceptual ad analytical skills to solve complex
  issues in a diverse and expanding organization; demonstrates exploration
  and implementation of new ways of thinking, to support knowledge
  management, business intelligence and organizational functioning; demonstrates
  ability to act professionally at all times and adopt a flexible work
  approach, particularly within a changing environment, to ensure objectives
  are met and work is progressed even in difficult circumstances; utilize
  effective negotiation, influencing and communication skills to provide
  well-informed advice to a range of internal stakeholders regarding
  reporting frameworks and data requirements, taking steps to ensure that it
  is properly understood and appropriately exploited; Shows pride in work and
  in achievements; demonstrates professional competence and mastery of
  subject matter; is conscientious and efficient in meeting commitments,
  observing deadlines and achieving results; is motivated by professional
  rather than personal concerns; shows persistence when faced with difficult
  problems or challenges; remains calm in stressful situations. Takes
  responsibility for incorporating gender perspectives and ensuring the
  equal participation of women and men in all areas of work.
• Communication: Speaks and
  writes clearly and effectively; listens to others, correctly interprets
  messages from others and responds appropriately; asks questions to
  clarify, and exhibits interest in having two-way communication; tailors
  language, tone, style and format to match audience; demonstrates openness
  in sharing information and keeping people informed.
• Client Orientation: Considers
  all those to whom services are provided to be “clients” and seeks to see
  things from clients’ point of view; establishes and maintains productive
  partnerships with clients by gaining their trust and respect; identifies
  clients’ needs and matches them to appropriate solutions; monitors ongoing
  developments inside and outside the clients’ environment to keep informed
  and anticipate problems; keeps clients informed of progress or setbacks in
  projects; meets timeline for delivery of products or services to client.

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