The Ugandan Jobline

• Receive
  all incoming calls; direct them to the relevant offices, make outgoing
  calls as and when required. Screening telephone calls, enquiries, and
  requests and handling them as appropriate. This will include receiving and
  relaying accurate and timely messages and answering of queries where
  possible.
• Receive,
  monitor and attend to visitors whilst they await appointments.
  Direct visitors to the appropriate offices.
• The
  jobholder will register customer/visitor’s particulars (Names, address,
  organization and signature) in the register book in line with departmental
  guidelines.
• Receive
  documents and messages, which may be delivered to the office and
  ensuring that these are registered and dispatched / distributed to the
  respective addressee/staff members
• Prepare
  monthly reports on Front Desk Operations.

• Proper
  management of courier services for Head Office and the branches.
• Receive
  monthly telephone bills and apportion them according to user departments.
• Type
  letters and other correspondence for the office as required.
• In
  charge of maintaining a neat and tidy reception area so as to maintain the
  good image of the organization.
• Perform
  duties of administrative Assistants as and when need arises.
• Tasked
  with maintaining an up to date visitors’ and staff attendance
  registers.
• Self-Development
• Develops
  and maintains own knowledge, expertise and professionalism.
• Stays
  abreast with current developments in microfinance and banking industry
  including micro and macro environmental factors and trends, microfinance
  products and poverty eradication strategies through local and
  international networking activities.
• Meets
  personal training and development needs through relevant professional
  associations and networks.

• The ideal candidate for the UGAFODE Receptionist
  job opportunity should preferably hold a Degree in Business Administration /Customer Relations or in
  Receptionist studies, Office Management, Records Management or any other
  related field.
• At
  least three years’ demonstrated work experience in a Receptionist position
  /Administrative role, or any other related field working in a private or
  public organization.
• Excellent
  secretarial and word processing skills, and advanced typing speed
• Broad
  knowledge and understanding of Authority’s vision, mission and
  objectives;
• Good administration skills
• Excellent
  organization, time, work and self-management skills
• Keen
  attention to detail
• Approachable
  and demonstrates professionalism;
• Excellent
  written and verbal communication skills
• Exhibits
  professionalism and sound judgment;
• Excellent
  interpersonal skills;
• Good
  customer service skills;
• Adapts
  well in a new environment;
• Works
  well under pressure;
• Ability
  to multitask;
• Excellent
  planning and organizational skills;
• Works
  well independently and as part of a team;
• Good
  time and task management skills;
• Computer
  literacy skills
• Personal
  of high Integrity;
• Ability
  to handle sensitive information and maintain confidentiality.
• Excellent
  interpersonal skills
• Energetic
  and ability to be active throughout and willingness to learn
• High
  level of honesty, integrity and confidentiality
• Excellent
  communication skills and high level of customer care
• Willingness
  to work long hours with minimum supervision
• Excellent
  spoken and written English.

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