Finacle Specialist Job Placement – DFCU Bank

Job Title:            Finacle Specialist
Organisation: DFCU Bank
Duty Station: Kampala,
Reports to: Manager
Applications Support & Service
About US:
DFCU bank is a fast growing commercial bank offering a variety of
innovative products and services. DFCU Limited was started by the Commonwealth
Development Corporation (CDC) of the United Kingdom and the Government of
Uganda through the Uganda Development Corporation (UDC) under the name of
Development Finance Company of Uganda Limited. Later restructuring brought in
DEG (of Germany) and International Finance Corporation (IFC) as equal partners
with CDC and UDC, each having a 25% stake in the company. Its objective was to
support long-term development projects whose financing needs and risk did not
appeal to the then existing financial commercial lending institutions.
Job Summary: The Finacle
Specialist will provide second level application support for the Finacle Core
Banking system. Be part of a team of second Level Applications Support
resources to ensure delivery of quality application support within the
designated service portfolio. The jobholder will manage resource allocation and
coordinate with IT Project Managers for development, enhancement and
maintenance of the core banking system. The incumbent will maintain a high
level of morale and collaboration in an environment of aggressive growth and
change. Also, the jobholder will maintain relationships with key vendors as
well as Subscribe and Support the DFCU Core Banking transformation process.
Key Duties and
  • Build
    a long term relationship with IT Service customers (business), both
    internal and external.
  • Provide
    solutions to core banking support issues raised to the Business Technology
    support team.
  • The
    incumbent will also ensure full compliance to the Bank’s policies and
  • The
    jobholder will identify opportunities and drive continuous enhancements to
    the Core banking system.
  • Provide
    insight and advice to help the internal business to plan for changes to
    the Core Banking System.
  • Effectively
    apply appropriate blend of banking/lending content expertise, technology
    acumen and project/program management discipline to participate in the
    planning, analysis, testing, design and implementation of Core Banking
    System changes.
  • Actively
    participate in various aspects of the Core Banking system management like
    configuration, testing, deployment & production support.
  • Portfolio
    reporting (quality, delivery, performance, and application value)
    to the Manager Applications Support & Services, dfcu Bank
  • Offer
    technical guidance and assess requirements for additional services and
    promote the use of IT services, where appropriate.
  • Provide
    ongoing support to project initiatives
  • Interact
    with 1st, 2nd and 3rd Level support to ensure overall IT customer targets
    are met
Qualifications, Skills and
  • The applicant for the DFCU Finacle
    Specialist career opportunity must hold a Bachelor’s Tertiary qualification in Computer
    Science, Information Technology/Systems or related field.
  • Professional
    certification/Active Membership of a professional organisation
  • Possession
    of a Postgraduate qualification would be an added advantage
  • A
    minimum of five years’ working experience of the Finacle Core Banking
  • At
    least five years’ experience in any of the following areas: Technical
    support, Systems Administration, Applications support, Finacle Core
    Banking support, Oracle SQL, IBM AIX UNIX.
  • Excellent
    problem solving skills
  • Must
    have technical competence with deep knowledge of the Finacle Core banking
    system architecture.
  • Banking/financial
    industry experience would be an added advantage.
How to Apply:
All candidates who so wish to join the banking sector in the
aforementioned capacity are encouraged to send their applications with detailed
CVs including present position and copies of relevant professional/academic
certificates to:
Deadline: Monday, 3rd April

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