Customer Service Jobs – Branch Manager at FINCA Uganda Limited (MDI)

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Job Title:         Branch Manager
Organization: FINCA Uganda
Limited (MDI)
Duty Station: Kampala,
Uganda
Reports to: Regional Manager
About FINCA Uganda:
FINCA Uganda Limited (MDI) is a subsidiary of FINCA International that
is based in Washington DC, USA serving nearly two million clients in 23
countries across 5 continents. FINCA Uganda Limited (MDI) was the first
licensed micro finance deposit taking institution in Uganda, and currently
offers loans, savings and money transfer services in Uganda, one of the most
competitive and dynamic microfinance markets in the world.
Job Summary: The Branch
Manager will take overall leadership of the Branch team. The incumbent
supervises all the operations of the Branch in line with the institutional
policies and procedures. The incumbent will plan, coordinate and manage the
business growth and development of the savings of the Branch by supervising and
monitoring performance of staff in line with the strategic plan.
Key Duties and
Responsibilities:  
  • The incumbent will plan and coordinate
    Branch office activities in line with FINCA Uganda’s   growth objectives.
  • Regularly monitor the daily banking
    activities ie account opening and back office operations among others in
    line with Banking policies and procedures.
  • Manage and supervise the human resources
    of the Branch and maintain high levels of staff productivity and FINCA (U)
    customer services.
  • Manage effective implementation of
    internal controls in line with FINCA (U) set policies and procedures.
  • Prepare and submit periodic performance
    reports as per the reporting schedule of the Branch activities on a
    monthly, weekly basis.
Qualifications, Skills and
Experience: 
  • The applicant for the Branch Manager job
    placement must have at least three years of related experience in Micro
    Finance.
  • Skills in business management,
  • Good credit analytical skills and
  • Financial Management Skills.
  • Working knowledge about Banking and Credit
    management will be an added advantage
How to Apply:
All candidates who so wish to join the banking sector in the
aforementioned capacity are encouraged to send their applications with detailed
CVs including present position and copies of relevant professional/academic
certificates to: ug_jobs@fincaug.org
Deadline: 3rd April 2017

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