The Ugandan Jobline

• The Counsellor will build relationships of
  trust and respect with Patients
• Agreeing a counseling contract to
  determine what will be covered in sessions (including confidentiality
  issues)
• Encouraging Patients to talk about issues
  they feel they cannot normally share with others;
• Actively listening to Patients concerns
  and empathize with their problem
• The jobholder will accept without bias the
  issues raised by Patients
• Supporting patients towards a deeper
  understanding of their concerns
• Challenging any inconsistencies in what
  Patients say or do
• Helping Patients to make decisions and
  choices regarding possible ways forward;
• Attending supervision and training courses
• Undertaking personal therapy (mandatory
  for accreditation)
• Working to agreed targets in relation to
  Patients contact
• Undertaking group as well as individual
  therapy on occasions
• Keeping records and using reporting tools.

• The ideal candidate must hold a Bachelor’s
  Degree or equivalent or above
• Relevant hospital experience
• The Counsellor should have overall
  counselling knowledge of eye care.
• Demonstrated ability to understand the
  patient related problem and assist doctors to do the proper investigation.
• Functional knowledge of entire life cycle
  management of patients.
• Some expertise in Counseling, Optometric,
  Optical, Billing, Pharmacy, OT Operation and Overall Hospital
  Administration.
• The incumbent should have worked as
  counsellor in Hospital & Hospitality Industry
• Fluency in both English both spoken and
  written
• Candidate must demonstrate deep cultural
  understanding of the healthcare
• Operational Knowledge
• Broad knowledge and understanding of the
  basic mechanisms of general healthcare functioning
• Excellent communication skills both oral
  and written.
• Excellent command of Microsoft Excel and
  Power point, and good command of Microsoft

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