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Administration Manager Non-profit Jobs – Catholic Relief Services (CRS)
Job Title: Administration Manager
Organisation: Catholic
Relief Services (CRS)
Relief Services (CRS)
Duty Station: Kampala, Uganda
Reports to: Head of
Operations
Operations
About US:
Catholic Relief Services (CRS) in an international non-profit
organization that carries out the commitment of the Bishops of the United
States to assist the poor and vulnerable overseas. Our Catholic identity is at
the heart of our mission and operations. We welcome as a part of our staff and
as partners’ people of all faiths and secular traditions who share our values
and our commitment to serving those in need.
organization that carries out the commitment of the Bishops of the United
States to assist the poor and vulnerable overseas. Our Catholic identity is at
the heart of our mission and operations. We welcome as a part of our staff and
as partners’ people of all faiths and secular traditions who share our values
and our commitment to serving those in need.
Job Summary: The
Administration Manager will be responsible for planning, directing and
controlling all activities related to the management of the CRS offices and
residential buildings, employee security, fleet management, logistics support,
and asset/inventory management. The incumbent plays a leadership role in
shaping the country program’s administrative processes and practices. S/he
promotes stewardship and assists the Head of Operations to manage risks. S/he
strives to enhance collaboration between Administration, Programming and other
departments. S/he ensures the Administration team consistently delivers a high
standard of customer service. As a change agent, s/he champions, supports and
oversees the implementation of new administrative processes, tools, policies
and procedures.
Administration Manager will be responsible for planning, directing and
controlling all activities related to the management of the CRS offices and
residential buildings, employee security, fleet management, logistics support,
and asset/inventory management. The incumbent plays a leadership role in
shaping the country program’s administrative processes and practices. S/he
promotes stewardship and assists the Head of Operations to manage risks. S/he
strives to enhance collaboration between Administration, Programming and other
departments. S/he ensures the Administration team consistently delivers a high
standard of customer service. As a change agent, s/he champions, supports and
oversees the implementation of new administrative processes, tools, policies
and procedures.
Key Duties and
Responsibilities:
Responsibilities:
Administrative/logistical support
- Ensure that business processes within the
administration department are aligned to meet the logistics needs of the
country program in an efficient manner while maintaining proper internal
controls and compliance with CRS policies. - Work closely with key project staff to
identify and plan for their support needs monthly. - Build and maintain relationships with all
key project staff and ensure timely responses to requests for
administrative support. - Provide administrative support for the
office and ensure smooth running of meetings, workshops, and conferences. - Builds relationships and keep contracts
updated with outside vendors (hotels, printers, caterers, etc.), ensure
transparent and fair deals with these vendors, and that all work adheres
to CRS procurement policy. - Regularly review the stores management
practices and ensure that stores are properly organized and secured
against theft. - Manage implementation of mobile phones
policy. - Maintain key relationships with service
providers, and ensure timely processing and payment of bills. - Ensure employees observe and comply with
all administrative policies and procedures, including, but not limited to
inventories and general administrative services. - Formulate strategies to ensure efficient
application of agency resources, minimize wastage, and achieve highest
standards of stewardship.
Offices and international staff residence support
- Ensure that all maintenance
contracts/leases and other service contracts are updated regularly and
that the terms are consistent with CRS policies and guidelines. - Keenly review policies and practices
specific to office and residential buildings; present proposals that will
assist to improve efficiency. - Ensure that CRS assets are well
maintained and secure. - Manage maintenance and repair works of
the office facilities and international staff houses. - Arrange for routine equipment servicing
or repairs when necessary, and manage replacement plans. - Promote efficiency in the acquisition and
use of office resources.
Fleet Management:
- Oversee the coordination and
implementation of the vehicle policy. - Ensure efficient management and
utilization of the fleet, and submit monthly fleet analysis reports to the
Head of Operations. - Coordinate, monitor, and control fleet
activities, including the weekly schedules of CRS drivers. - Coordinate reporting of driver’s time,
vehicle logs, fuel expenses, purchases, etc. - Ensure timely and quality repairs and
maintenance of all vehicles and lead the process of preparing and
implementing a replacement plan. - Review and approve vehicle management
system (VMS) data for accuracy prior to submission to the finance
department. - Oversee relationships between CRS and
vendors on maintenance, repairs, and purchases ensuring good credit terms.
Staff Safety and Security:
- Ensure policies and procedures are in
place to guarantee staff safety in the workplace, including office
evacuation, fire, first aid, protective equipment, etc. - Oversee security management, acting as the
security focal point for the country program. - Ensure the country program’s Field
Security Plan is regularly updated as per agency policy and that all
relevant staff are knowledgeable about its content. - Ensure all visitors, consultants, and new
staff are immediately and fully briefed on security management and the
Field Security Plan. - Ensure staff are aware of and comply with
country program and agency-level safety and security policies. - Ensure timely and accurate reporting of
all security incidents. - Regularly monitor and assess the local
security situation and keep the Country Representative informed of all
known or potential threats to staff, partners, or assets. - Keenly review project site security
evacuation plans and promote compliance to UNDSS Security Standard
Operational procedures by field staff.
Financial Management and Budgeting:
- Act as budget manager and authorize
spending on shared costs budgets. - Maintain firm oversight of country program
shared costs budgets, review performance against targets, and provide
analysis and recommendations to the Head of Operations. - Actively participate in the development of
country program budgets in areas relating to the office and international
staff residences. - Support program staff in the preparation
of grant/proposal budgets where applicable.
Government Relations/ Legal Representation:
- Guide senior Management of changes in
local laws that may affect operations policies and procedures. - Act as a liaison and follow up on
relationship issues with the Government of Uganda such as immigration,
duty waivers, tax exemptions, vehicle and equipment licensing, etc. - Facilitate the process for international
staff entry/exit and resident visas, and create and update a checklist for
all visa requirements. - Review all lease
agreements/contracts/other agreement documents and seek legal opinion
where necessary. - Provide guidance on when CRS should seek
additional legal counsel on certain issues. - Work closely with other NGOs and
international/national community on issues of administration/operation. - Maintain good working relationship with
local government authorities.
Staff supervision, and knowledge management
- Ensure that the Administration Officer,
Senior Fleet Officer, and all other direct reports receive proper
supervision, including coaching/mentoring, capacity building, and that
reports adhere to CRS performance management protocols. - Review the performance and development plans
for administration staff as per the CRS performance management plan;
support staff to develop and implement appropriate personal development
plans to ensure effective performance and career development of employees. - Identify the development needs for staff
in administration and identify relevant trainings on CRS learns or
elsewhere. - Recommend administrative systems and
processes that will improve CRS/Uganda’s overall ability to manage
resources efficiently and safeguard its assets. - Disseminate best practices in office
administration, and develop and implement relevant tools to ensure that
CRS Uganda systems and processes are consistent with best practices. - Attend relevant interagency, sector
coordination, and representational meetings as required; network with
equivalent staff in colleague organizations. - Create/manage a centralized filing system
for all admin letters/correspondence, contracts, including a regularly
updated file index list and orient new staff in the system.
Qualifications, Skills and Experience:
- The ideal candidate for the Catholic
Relief Services (CRS) Administration Manager job placement must hold a Master’s degree in Business
Administration or any other related field. - At
least five years’ experience working for a non-governmental organization
or a reputable international organization, with two years’ experience in a
similar management position. - Prior
direct supervisory responsibility of a small to medium sized team. - Possess
excellent budget management skills with a basic knowledge of major donor
regulations governing cash and material resources. - Prior
experience in managing employee security and safety. - Proven
leadership and inter-personal skills and ability to effectively manage
relationships with key stakeholders. - High
degree of expertise and competency with Microsoft Excel and Microsoft
Word. - Excellent
oral and written communication skills; able to liaise directly with
partners, vendors, and CRS HQ and regional staff. - Highly
pro-active and self-disciplined, with strong critical thinking skills. - Broad
knowledge and understanding of diplomacy and a service-oriented approach. - Strong
organizational and planning skills; able to provide direction and vision. - Ability
to build and support teams to achieve targets and outputs. - Willingness
to travel within Uganda as needed (up to 20%). - Emergency Competencies:
·
Communicates
strategically under pressure
Communicates
strategically under pressure
·
Manages
stress and complexity
Manages
stress and complexity
·
Actively
promotes safety and security
Actively
promotes safety and security
- Agency-Wide Competences (for all CRS
Staff): Serves with Integrity, Models Stewardship, Cultivates
Constructive Relationships, Promotes Learning
How to Apply:
All suitably qualified and interested candidates are encouraged to send
a cover letter, updated CV and three work references (names and contact
information only) to ug_recruitment@crs.org
a cover letter, updated CV and three work references (names and contact
information only) to ug_recruitment@crs.org
Deadline: 31st March,
2017
2017
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