Collections Ltd
consultancy firm in Uganda, offering services mainly to Commercial Banks,
Government and Corporate Institutions.
Collection / Field Officer (Upcountry) is responsible for meeting targets for
cash collection from debtors and giving support to the management of the debt
portfolio.
Responsibilities:
- Chasing outsourced debts and meeting
collection targets in order to maintain a positive cash flow. - Perform skip tracing activities involving
looking for debtors whose whereabouts is unknown. - The incumbent will generate client
statements and Demand Letters and manage the escalation process
periodically reviewing its effectiveness. - Allocate payments to respective debt
accounts so that debtor information and balances are kept accurate. - Offer technical support in the management
of the debt portfolio and to ensure that the portfolio is accurate and
up-to-date. - Identify slow moving accounts noting key
details so that such accounts are escalated for case management. - Deal with and-manage correspondence from
clients to ensure that service levels are maintained within the acceptable
turnaround time.
Experience:
- The ideal candidates for the Debt
Collection / Field Officer (Upcountry) jobs must hold Bachelor’s Degrees
in Law, Economics, Business Administration, or Commerce. Additional
qualifications in Banking or Credit are an added advantage. - Previous exposure and experience of
working in a debt collection environment is essential but not mandatory. - Excellent negotiation skills with ability
to assess issues and be assertive / firm with clients as required. - Excellent communication skills, telephone
manners and techniques and interpersonal skills. - Ability to work autonomously and take
responsibility. - Ability to understand terms and conditions
of contracts, to analyze slow moving accounts and outline a collection
strategy to resolve each case. - Computer literacy skills are essential and
mandatory. - Knowledge of basic book keeping
an application letter together with a detailed CV and copies of academic
qualifications via E-mail to [email protected] addressed to;
2017
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