Organisation: Milvik Uganda
Limited (BIMA)
Limited (BIMA)
Duty Station: Kampala, Uganda
Reports to: Centre Team
Leader
Leader
About US:
BIMA is the world’s leading provider of low-cost insurance. Our mission
is to provide insurance to the next billion on the world who do not have enough
financial protection. We trade in Uganda under the name Milvik Uganda Limited
(Bima).
is to provide insurance to the next billion on the world who do not have enough
financial protection. We trade in Uganda under the name Milvik Uganda Limited
(Bima).
Job Summary: The Telesales
(Call Centre) Representative will sell our micro insurance products in order to
grow customer numbers over the telephone.
(Call Centre) Representative will sell our micro insurance products in order to
grow customer numbers over the telephone.
Key Duties and
Responsibilities:
Responsibilities:
- The Telesales Representative will contact
potential customers directly by phone to sell to them our insurance
products. - The Telesales Representative will explain
and answer questions about the products and company to potential clients - The Telesales representative role is
performance-driven, and the telesales Representative will achieve strict
sales targets, as set by their Business Unit Manager. - The Telesales Representative will actively
ask questions to better understand customer requirements. - The Telesales Representative will manage
leads by tracking and following up on them until autodial technology is in
place. - The Telesales Representative will record
customer personal information and details of the transaction. - The Telesales Representative will enter
and update customer information and transactions on the BIMA platform. - Perform any other duties as assigned by
the Centre Team Leader
Qualifications, Skills and
Experience:
Experience:
- The applicants for the 10 Telesales (Call
Centre) Representative jobs must hold Diplomas or Bachelor’s degrees from
recognized universities / institutions - Prior experience working in a Telesales or
Call Centre position or similar position in a reputable Call Centre
environment. - Computer literacy skills
- Knowledge of telecommunications industry
trends - Best practice customer service/ contact
Centre principles - Call Centre methodology and Maths
- The candidate must be a team player, have
good communication skills - Excellent interpersonal skills, ability to
listen - Keen attention to detail,
- Good written and verbal skills.
How to Apply:
All suitably qualified and interested candidates should send their
updated CVs via Email to: [email protected]
updated CVs via Email to: [email protected]
Deadline: 3rd March
2017
2017
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