10 Fresher Telesales (Call Centre) Representative Jobs – Milvik Uganda Limited (BIMA)

Organisation: Milvik Uganda
Limited (BIMA)
Duty Station:  Kampala, Uganda
Reports to: Centre Team
Leader
About US:
BIMA is the world’s leading provider of low-cost insurance. Our mission
is to provide insurance to the next billion on the world who do not have enough
financial protection. We trade in Uganda under the name Milvik Uganda Limited
(Bima).
Job Summary: The Telesales
(Call Centre) Representative will sell our micro insurance products in order to
grow customer numbers over the telephone. 
Key Duties and
Responsibilities:   
  • The Telesales Representative will contact
    potential customers directly by phone to sell to them our insurance
    products.
  • The Telesales Representative will explain
    and answer questions about the products and company to potential clients
  • The Telesales representative role is
    performance-driven, and the telesales Representative will achieve strict
    sales targets, as set by their Business Unit Manager.
  • The Telesales Representative will actively
    ask questions to better understand customer requirements.
  • The Telesales Representative will manage
    leads by tracking and following up on them until autodial technology is in
    place.
  • The Telesales Representative will record
    customer personal information and details of the transaction.
  • The Telesales Representative will enter
    and update customer information and transactions on the BIMA platform.
  • Perform any other duties as assigned by
    the Centre Team Leader
Qualifications, Skills and
Experience: 
  • The applicants for the 10 Telesales (Call
    Centre) Representative jobs must hold Diplomas or Bachelor’s degrees from
    recognized universities / institutions
  • Prior experience working in a Telesales or
    Call Centre position or similar position in a reputable Call Centre
    environment.
  • Computer literacy skills
  • Knowledge of telecommunications industry
    trends
  • Best practice customer service/ contact
    Centre principles
  • Call Centre methodology and Maths
  • The candidate must be a team player, have
    good communication skills
  • Excellent interpersonal skills, ability to
    listen
  • Keen attention to detail,
  • Good written and verbal skills.
How to Apply:
All suitably qualified and interested candidates should send their
updated CVs via Email to: bima@ug.milvik.com
Deadline: 3rd March
2017

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