Voucher Vetting Officer Jobs – Uganda Health Marketing Group (UHMG)

Job Title:    Voucher Vetting Officer  
Organisation: Uganda Health
Marketing Group (UHMG)
Reports to: Maternal and
Child Health Manager
Duty Station: Kampala,
About US:
Uganda Health Marketing Group (UHMG) is a Company Limited by Guarantee
with an NGO status, whose Vision is “A good life for all Ugandans”. UHMG works
in partnership with public, private, and civil society institutions to improve
the quality of life of Ugandans through the provision of superior and
affordable health care solutions. Using the Good Life Platform as its launch
pad, UHMG has employed uniquely designed interventions and innovative behavior
change communication approaches to raise people’s awareness of and demand for
health care services for Reproductive Health, HIV, Malaria, and Maternal &
Child Health.
Job Summary: The Voucher
Vetting Officer will verify all voucher claims submitted by Voucher Service
Providers to support the timely reimbursement of voucher services. The Vetting
Officer is expected to assess the validity of claims from a broader medical
perspective and identify claims with inconsistencies between sound medical
practice and services delivered. The incumbent will work closely with the MCH
manager to ensure a smooth piloting of the MCH voucher scheme.  The jobholder is also responsible for
technical and in-depth analysis of each claim in the claims processing system
in order to accurately approve, quarantine or reject payment. All decisions
taken by voucher vetting Officers must be medically evidence based and clearly
documented in the system. A voucher vetting Officer is also expected to
investigate all quarantined claims directly with the service provider and
gather sufficient evidence to subsequently approve or reject the claim.
Performance will be measured by the number of claims vetted and the integrity
of data input in the system to support or reject claims. A voucher vetting
Officer is expected to work in close collaboration with the finance team and
service providers to facilitate an effective and efficient payment process.
Key Duties and
  • The incumbent will evaluate each claim
    from a logical, medical and technical perspective
  • The jobholder will also match the cost of
    claims against services provided
  • Identify claims with abnormalities for
    quarantine and record supporting evidence
  • Reject incomplete claims with supporting
  • Conduct calls or visits to service
    providers with quarantined claims to collect further evidence supporting
    their claims, such as client records
  • Guide the providers on submitting future
    claims correctly
  • Manage and handle all data with
    confidentiality and ensure all data protection mechanism are strictly
    adhered to.
  • Compare new claims against historical
    claims from providers to uncover repeated incidences of claim issues
  • The jobholder will also report recurrent
    issues to a superior with supporting evidence
  • Prepare and submit monthly reports for the
    finance team with clear guidance on which claims to process for payments
    and which claims to reject
Qualifications, Skills and
  • The ideal candidate for the UHMG Voucher
    Vetting Officer job placement should hold a relevant medical/
    Nursing/Midwifery certification or diploma;
  • Extensive knowledge of clinical procedures
    and reproductive health issues essential;
  • More than one Ugandan language desirable;
  • Previous medical experience, particularly
    in midwifery is desirable;
  • Demonstrated ability to maintain high
    levels of confidentiality;
  • Excellent communication skills;
  • Good ability to work well in a team;
  • Previous experience working with a social
    marketing organization and with experience implementing the Total market approach;
  • Prior exposure and experience in behavior
    change communication approaches;
  • Ability to conceptualize issues and
    document findings.
How to Apply:
All qualified candidates should send their applications with copies of
Curriculum Vitae, names of three professional referees, copies of certified
academic documents, and telephone and email contacts to: The Human Resources
Manager, Uganda Health Marketing Group Ltd.; Plot 20-21, 27-28, Martyrs
Crescent, Ntinda, or to P. O. Box 4553, Kampala, Uganda.
N.B:  Hand deliveries should be submitted at the
UHMG reception.
Deadline: 17th
February, 2017 by 4:30pm
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