The Ugandan Jobline

• Support the office in implementing set
  standards for applications that meets the needs of the users and supports
  the overall Information and Communication Technology.
• Regularly monitor and maintain the LAN,
  Network Servers, Routers, Printers, LAN Points, Switches, Patch panels,
  Access points, HF and VHF bases, HF and VHF relay stations, Satellite
  Modem to prevent faults occurring.
• Carry out missions for new installations
  and routine maintenance tours of ICT equipments.
• Ensure that ICT problem recovery is done
  as quickly as possible and make regular system back ups.
• Offer support in the installation of the
  software packages, basic repair/maintenance of computer hardware, HF and
  VHF equipment.
• Train UNHCR staff on email system,
  utilization of VHF handhelds, telephone system.
• Add and remove users from the Networks.
• Maintain the inventory of ICT equipment
  and keep track of movements of ICT equipment.
• Draft mails and memoranda on ICT matters.
• Provide support in the drafting of
  technical documentation on radio equipment operating procedures
• Certify invoices and delivery notes and
  pass for payment.
• Evaluate needs for upgrading and
  eventually replacing ICT equipment in the field, to meet with UNHCR
  standards.
• Select the most efficient and economic
  means for the transmission of messages, taking into consideration the
  nature and priority of communications to be transmitted.
• Carry out administrative duties, within
  the area of competence as assigned.
• Perform other duties as required.

• IT and Telecoms incidents are resolved.
• The required/requested technical support
  is provided in a professional manner.
• The network (LAN) is properly maintained.

• The ideal candidate for the United Nations
  UNHCR Senior ICT Assistant job placement should have completed secondary
  education or equivalent technical school with training/certificate in
  Telecommunication and Information Technology.
• At least five years of previous relevant
  experience in the ICT field;
• Fluency in English and working knowledge
  of another relevant UN language or local language (as applicable in the
  duty station).
• Excellent knowledge of computer software
  and database applications.
• Good computer skills (MS Office, including
  Excel, Word, PowerPoint, Access).
• Good communication skills (written and
  oral).
• Technical knowledge of information
  technology
• Certificate in LAN operation.
• Ability to work as part of a team but also
  independently, in a multi-cultural environment.
• Knowledge of the UN system is desired
• Ability to work in remote areas.

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