Job Title: Officer, IT Channels
Organisation: Stanbic Bank
Job ID: 20915
Duty Station: Kampala, Uganda
About US:
Stanbic Bank
Uganda Limited is a subsidiary of Stanbic Africa Holdings Limited which is in
turn owned by Standard Bank Group Limited (“the Group”), Africa’s leading
banking and financial services group. The Standard Bank Group is the leading
banking group focused on emerging markets. It is the largest African banking
group ranked by assets and earnings. Stanbic Bank Uganda Limited is the largest
bank in Uganda by assets and market capitalization. It offers a full range of
banking services through two business units; Personal and Business Banking
(PBB), and Corporate and Investment Banking (CIB).
Uganda Limited is a subsidiary of Stanbic Africa Holdings Limited which is in
turn owned by Standard Bank Group Limited (“the Group”), Africa’s leading
banking and financial services group. The Standard Bank Group is the leading
banking group focused on emerging markets. It is the largest African banking
group ranked by assets and earnings. Stanbic Bank Uganda Limited is the largest
bank in Uganda by assets and market capitalization. It offers a full range of
banking services through two business units; Personal and Business Banking
(PBB), and Corporate and Investment Banking (CIB).
Job Summary: The Officer, IT Channels will support the
bank’s electronic products and services through development, testing and
deployment of the products, easing the process of banking thus improving on the
overall performance using the available technologies
bank’s electronic products and services through development, testing and
deployment of the products, easing the process of banking thus improving on the
overall performance using the available technologies
Key Duties and Responsibilities:
·
The incumbent will maintain optimum system uptime
figures for e-banking, Mobile Banking, Sparrow, Pegpay and SFI systems
The incumbent will maintain optimum system uptime
figures for e-banking, Mobile Banking, Sparrow, Pegpay and SFI systems
·
Responsible for SFI Authenticate Installation and
customer training and ensure timely SFI backups.
Responsible for SFI Authenticate Installation and
customer training and ensure timely SFI backups.
·
The job holder provides prompt, efficient, quality
service to end users;
The job holder provides prompt, efficient, quality
service to end users;
·
Enhance his understanding of all electronic banking
systems and related applications on a day-to-day basis through practice and
self-driven learning;
Enhance his understanding of all electronic banking
systems and related applications on a day-to-day basis through practice and
self-driven learning;
·
Provides prompt and professional support for ALERTS,
SFI, ATM, and E-banking, Mobile Banking, Pegpay and SPARROW.
Provides prompt and professional support for ALERTS,
SFI, ATM, and E-banking, Mobile Banking, Pegpay and SPARROW.
·
Acts to minimize operating costs by resolving all
possible Payments system faults locally (in-house) without need for escalation
to Group IT;
Acts to minimize operating costs by resolving all
possible Payments system faults locally (in-house) without need for escalation
to Group IT;
·
Minimizes expenses of the department through
disciplined and efficient use of Bank facilities such as Telephones;
Minimizes expenses of the department through
disciplined and efficient use of Bank facilities such as Telephones;
·
Test and implement all electronic banking payment
systems implementation requests;
Test and implement all electronic banking payment
systems implementation requests;
·
Adheres to bank Group IT standards and procedures in
performing duties.
Adheres to bank Group IT standards and procedures in
performing duties.
Qualifications, Skills and Experience:
·
The ideal candidate for the Stanbic Bank Officer, IT
Channels should hold tertiary qualification in Computer Science, Information
Technology/Systems or related field
The ideal candidate for the Stanbic Bank Officer, IT
Channels should hold tertiary qualification in Computer Science, Information
Technology/Systems or related field
·
Possession of a Postgraduate qualification would be
an added advantage
Possession of a Postgraduate qualification would be
an added advantage
·
At least three years’ experience in any of the
following areas: Technical, support, Systems Administration, Applications
support, Electronic Banking/Channels Support, etc
At least three years’ experience in any of the
following areas: Technical, support, Systems Administration, Applications
support, Electronic Banking/Channels Support, etc
·
A year’s experience in an IT environment, experience
in Channels administration would be an added advantage
A year’s experience in an IT environment, experience
in Channels administration would be an added advantage
·
Prior banking/financial industry experience would be
an added advantage
Prior banking/financial industry experience would be
an added advantage
·
Working knowledge of SFI, ATM Sparrow applications, E-banking,
Mobile and Alert Solution
Working knowledge of SFI, ATM Sparrow applications, E-banking,
Mobile and Alert Solution
·
UNIX and SQL or other Database management skills
UNIX and SQL or other Database management skills
·
Good problem solving skills
Good problem solving skills
·
Technically competent with broad knowledge of
systems management, development and implementation methods with specialist
knowledge of applications, Electronic Banking/Channels and peripheral systems
Technically competent with broad knowledge of
systems management, development and implementation methods with specialist
knowledge of applications, Electronic Banking/Channels and peripheral systems
·
Excellent interpersonal and communication skills
Excellent interpersonal and communication skills
How to Apply:
All candidates
who wish to join the one of Africa’s biggest Banking Groups, Standard Bank in
the aforementioned capacity are encouraged to Apply Online by visiting Link
below.
who wish to join the one of Africa’s biggest Banking Groups, Standard Bank in
the aforementioned capacity are encouraged to Apply Online by visiting Link
below.
Deadline: 6th February, 2017
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