Operations Manager Jobs – Healthy Entrepreneurs (HE)

Job Title:       Operations Manager
Organisation: Healthy
Entrepreneurs (HE)
Duty Station:  Kampala, Uganda
About US:
Healthy Entrepreneurs (HE) is a social business based in The Netherlands,
with activities in the Great Lake Area of Sub Saharan Africa and in the DRC,
Uganda Tanzania and Ghana. HE is specialised in the implementation of
distribution models of reliable products and information that enhance health
and the quality of life for people in low and middle-income countries. HE aims
to contribute to solve social issues by developing and implementing sound
commercial business models. HE is at the start of the implementation phase of
its franchise operations in Uganda. To do so, it needs external expertise to
prepare and implement a wide range of developing, managerial and administrative
activities and tasks. This implementation process needs to be aligned with the
partners of HE and the local stakeholders, national guidelines, and local
Key Duties and
Company set-up and development:
  • Being
    part of and creating a social starting enterprise;
  • Need
    to be willing and built on a close, collaborative working relationship
    with the Procurement and Supply Chain Manager, Finance Manager and
    Country Manager;
  • Setting
    the prerequisites to ensure implementation of the full HE social
  • Ensuring
    the implementation of the HE franchise model following directives of HE
Capacity and Relationship building and market development:
  • Set-up
    and maintain external relations and partnerships, with the aim to make
    implementation and potential growth of the network of entrepreneurs
  • Organizing
    and chairing meetings and training with (aspirant) entrepreneurs, (local)
    government and (inter-)national partners;
  • Set-up,
    implementation, monitoring and evaluation of franchise model;
  • Ensure
    that the objective of at least 900 micro entrepreneurs operating in Uganda
    is reached;
  • Build
    and maintain positive business relationships with the entrepreneurs
    in relation to training and monthly follow up;
Planning and Reporting:
  • Identifying
    directions, objectives and the means to set up analysis and evaluation of
    various components of the market, supported by HQ;
  • Keep
    track and control all daily activities following the technical project
    management tools such as plans, schedules, and responsibility and
    compliance matrixes.
  • Review
    operational performance with customers against targets, benchmarks
    and service agreements, and generate improvement plans for the
    entrepreneur to increase their outcomes;
  • Coordinating
    and controlling with the team, activities and implementation needed to
    make sure that the operations of HE are implemented;
  • Writing monthly reports on the progress of
    field’s activities and making appropriate recommendations;
  • Design and write SOPs, Work Packages and
    field reports;
HR and Financial Management:
  • Support
    the development of training materials and technical manuals;
  • Provide
    assistance and support to the capacity building team;
  • Manage
    and register cash flow in relation to operations and capacity building
    under supervision of the Country Manager and Coordinator;
  • Manage
    and keep all office expenses in the ERP. Keep a transparent way of
    administration, that is constant up to date. Until the scale forces to
    hire a financial officer.
  • Management
    and deployment of management tools that are used by Healthy
  • Participate
    and report in operational meetings on international level with other HE
    staff member from multiple countries.
  • Conduct
    ad hoc activities that are related to the implementation when needed.
Qualifications, Skills and
  • The Operations Manager must hold a
    Bachelor’s degree in business
    administration or social sciences or extensive experience in the field in
    a similar position (min 3 years);
  • Very
    good English language skills, ability to communicate in one or more local
    languages a plus;
  • Excellent
    report writing skills and able to analyse and report market data;
  • Extensive
    experience with different methodologies of capacity building and
    human resource management.
  • Excellent
    organizational skills with the ability to prioritize competing demands;
  • Have
    team spirit; able to work with a wide range of people at different levels
  • Have
    the ability to communicate in a constructive and honest matter;
  • Be
  • Be
    available, honest, serious, and enjoys the confidence of others;
  • Must
    demonstrate considerable autonomy;
  • Highly
    flexible and adaptable;
  • Must
    be creative and cunning;
  • Must
    be an experienced manager;
  • Ability
    to work a flexible schedule and evening or weekend shifts, when needed.
  • Must
    be able to identify knowledge and skills gaps and give guidance towards
    the team according to need.
NB: The job is a consultancy
position for the first period of the contract, after the consultancy period the
contract will – depending on the performance – to a fixed contract.
How to Apply:
All candidates are encouraged to send an application, updated CV and
short motivation letter to timo@healthyentrepreneurs.nl and / or marieke@healthyentrepreneurs.nl
Deadline: 20th
February 2017
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