The Ugandan Jobline

• Establish a centralised, integrated and
  seamless Rehabilitation and Recoveries model that supports the business
  objectives of the Credit function.
• Ensure compliance with statutory,
  regulatory and supervisory requirements, to protect the reputation of the
  Group and to avoid legal action/sanction in respect of regulatory
  compliance matters.
• Report any breaches and exposures to the
  business unit head and/or the division’s Regulatory Compliance Officer.
• Design, implement, monitor and maintain a
  long term strategic plan for (Country name) Rehabilitation and Recoveries,
  together with a short, medium and long term execution framework to support
  this vision.
• Create and sustain a core competency in
  strategic Rehabilitation and Recoveries methodologies that enables sound
  collections management.
• To manage and control Rehabilitation and
  Recoveries strategies and campaigns within the Rehabilitation and
  Recoveries environment with the aim of maximising collection effectiveness
  and efficiency.

• Design, implement, monitor and maintain a
  long term strategic plan for (Country name) Rehabilitation and Recoveries,
  together with a short, medium and long term execution framework to support
  this vision.
• Create and sustain a core competency in
  strategic Rehabilitation and Recoveries methodologies that enables sound
  collections management.
• Manage and control Rehabilitation and
  Recoveries strategies and campaigns within the Rehabilitation and
  Recoveries environment with the aim of maximising collection effectiveness
  and efficiency.

• Ensure that the correct level of specific
  debt provision is raised in line with regulatory requirements and the
  bank’s internal procedures, as well as ensuring that all set targets for
  the reduction/recovery of debt are met.
• Control and maintain provision adequacy at
  the correct levels.
• Reduce forward, roll rates and prevent
  accounts from moving into impairment bearing brackets.
• Manage and give input to system
  developments, costs and Collection strategies through the introduction of
  best practice and maintaining appropriate and uniform Rehabilitation and
  Recoveries policies and practices across all portfolios.
• Regularly monitor adherence to internal
  controls and enhance procedures, in need.
• Accountable for collection rates to be
  maintained at an agreed percentage of gross monthly average assets under
  management.
• Accountable for the net Income Statement
  charge to be managed within agreed budget in relation to total performing
  assets.
• Undertake comprehensive business and
  financial assessments on identified businesses and/or accounts and make
  remedial proposals based on the available information.
• Operate within delegated authority levels,
  and ensure that incumbents within the department also have sufficient
  mandate levels to ensure efficient business operations.
• To utilise all rehabilitative strategies
  in addressing deteriorating risk accounts.
• Ensure repossession of any financed items
  where deemed necessary in protection of the bank’s interests and ensure
  that laid down repossession procedures are followed.
• Maintain a high level of customer service.
• Any ad-hoc function delegated by the Head
  of Credit.
• Ensure that all monthly, quarterly and
  annual credit risk, non-performing loan and other statutory
  returns/reports are properly prepared, signed off and submitted within set
  deadlines.
• Control and monitor the outsourced
  recovery process.
• Peruse Internal Audit reports and ensure
  that any shortcomings highlighted with regard to Rehabilitation and
  Recoveries have been sufficiently addressed.

• Establish an effective Rehabilitation and
  Recoveries team, ensuring that all the required functions are adequately
  and timely addressed.
• Ensure capacity planning and succession
  planning is in place.
• To assist Human Resources with the
  implementation of HR policies and people management practices such as
  resourcing, equity, and performance management.
• Ensure that Rehabilitation and Recoveries
  team is competent, trained and that the correct, structure culture and
  leadership qualities are introduced and maintained.
• Increase awareness amongst staff of any
  statutory governance or legislation that is applicable to the
  Rehabilitation and Recoveries environment through appropriate training and
  accreditation interventions.
• Partnership
• Build a sound and effective partnership
  model with the Head of Credit and other executives in Standard Bank.

• The applicant for the Stanbic Bank Manager
  Rehabilitation & Recoveries job placement should hold a
  Business-oriented / Legal degree e.g B.Comm, LLB or CA(SA)
• Possession of a post-graduate
  qualification would be an added advantage
• At least three to five years’ experience
  in managing a Rehabilitation and Recoveries unit.
• At least three to five years’ experience
  in a Retail risk management environment.
• Sound and thorough knowledge of SBSA
  Credit risk management policies and procedures.
• Ability to identify adverse trends and
  implement corrective tactics timeously.
• Sufficiently computer literate to
  understand how systems can be leveraged to optimize business returns.
• Working knowledge and understanding of the
  regulatory environment governing financial services in the Personal and
  Business Banking markets.
• Sound project management skills.
• Ability to exercise judgment in resolving
  problems appropriate to the position.
• Ability to work within a matrix structure
  whilst holding responsibility for the outcomes.
• Excellent knowledge of collection systems
  and strategies.
• Excellent presentation skills.
• Good knowledge of HR policies/procedures
  and labour relations.

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