The Ugandan Jobline

• Disseminate Mercy Corps IT Systems &
  Policy and orient staff on appropriate use. Monitor the usage of IT
  systems to ensure adherence to the policies.
• Regularly monitor miss use of bandwidth
  and restrict unwanted websites at server
• Ensure all MC systems are free from
  pirated software and only licensed software are used at all times
• Work in liaison with the IT Administrator
  in setting up new users’ accounts and profiles and dealing with password
  issues;
• Diagnoses and repairs software problems or
  bugs, assists project staff with technical problems and helps to resolve
  those problems and prevent future issues where possible
• Ensure anti-viruses are updated
  periodically on all systems
• Responsible for installing and configuring
  computer hardware operating systems and applications as required;
• Troubleshooting system and network
  problems and diagnosing and solving hardware or software faults as well as
  replacing parts as required;
• From time to time conducting electrical
  safety checks for the office to ensure all equipment are safe from electrical
  hazards, and that power is sufficient to run systems.
• Conduct staff training on computer basics
  and the use of MS Office applications. Assist on maintaining or updates
  applications needs for programs and operational staff, while also
  supporting the roll-out of new applications within MC Uganda;
• Maintain an efficient Local Area Network
  for Mercy Corps offices in the filed areas. Not to change the Mercy Corps
  designed configurations without written approval by the Country IT Systems
  Administrator and the Country Director.
• Collaborate closely with Program Managers
  and MEL staff in developing and establishing information systems that
  serve the needs of the program, including the development and
  implementation of program databases, analysis and reporting forms, and
  mobile data collection tools.
• Provide leadership in designing individual
  program-level databases and information management solutions that inform
  and improve each program, as well as provide feedback into the
  country-level system to ensure adherence to Mercy Corps’ standards,
  including the use of standardized indicators and documentation
  methodologies.
• Offer timely technical support to partner
  agencies and Mercy Corps MEL staff for GIS-based random sampling for
  population-based surveys and partners routine monitoring process.
• Prepares a set of Base Maps and develops
  GIS products for stakeholders on data provided and supporting field staff
  in spatial data collection of ecological and socio-economic parameters as
  and when required
• Configuration of web and database server
  and security for DPMELC-IS
• Takes initiative in upgrading DPMELC-IS
  serve, digitization and updating shape files to provide speedy and more
  reliable system to end users
• Responsible for development and execution
  of architectures, policies, practices and procedures that properly manage
  the full data lifecycle of the Design, Planning, Monitoring and Evaluation
  Information System (DPMELC-IS)

• The ideal candidate for the Mercy Corps
  ICT Officer job opportunity should possess a first Degree in Computer
  Sciences, Statistics, Information Technology (IT) and/or related area
• At least three years’ experience in ICT,
  preferably from a reputable organisation
• Previous experience in both hardware and
  software required in setting local area networking (LAN); experience in
  the configuration of outlook and other email mail client.
• Previous Experience in GIS or any other
  spatial data demonstration
• Exclusive knowledge of internet, proxy,
  pop mail, TCP/IP settings and windows applications
• Experience in LINUX is preferred
• Experience for upright maintenance of all
  mails account
• Excellent computer literacy
• Knowledge of digital and mobile data
  configuration
• Ability to plan and troubleshoot low
  maintenance systems is a must. Ability to troubleshoot and maintain both
  wireless and cable connections is required. Must understand, follow and
  implement existing policies on IT equipment use and best practices.
• Knowledge of electrical work is an added
  advantage
• Fluent spoken and written English

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