Human Resource Officer NGO Jobs – CARE International

Job Title:     Human Resource Officer
Organisation:  CARE International
Duty Station:  Kampala, Uganda
About CARE:
CARE International is a leading global development and humanitarian
organization. In 2014, CARE worked in 90 countries around the world, supporting
880 poverty-fighting development and humanitarian aid projects, reaching more
than 72 million people. CARE International in Uganda (CARE) works with others
to make a sustainable improvement in the lives of the very poor, with a focus
on women and girls. Our current program focusses on women and girls’ economic
rights, particularly financial inclusion and governance of natural resources
women and girls depend upon, and on their sexual and reproductive health
rights, including a life free of violence. Our programming is guided by our
core values of excellence, accountability, respect, integrity and transparency.
Job Summary: The Human
Resource Officer will work closely with the Human Resources Manager, by serving
as the human resources liaison to departmental managers and staff by providing
HR practical solutions, overseeing the provision of staff support services such
as Human Resource Administration, Resourcing, Training and development,
Recruitment and selection of employees.
Key Duties and
Support the HR function by maintaining accurate and up to date records
to enable effective reporting and decision making:
  • Ensure that all of the paperwork that
    should be in an employee’s file is there, for instance that each member of
    staff has a job description, contract, annual review etc; and that all of
    the paperwork is current and updated as required
  • Take the initiative to report to the
    appropriate Head of Department, in the case of missing paperwork, and
    providing support for compiling the relevant documentation
  • Ensure that all automatic actions /
    routines are carried out according to the schedule set by the HR Manager
    (e.g. end-of-probation appraisals, contract renewals, recurrent training
  • Maintains HR MIS up to date & ensures
    information in MIS is also updated as needed
Ensure a timely and accurate processing of payroll data to help the
team provide a proactive and efficient payroll service:
  • Compile and review staff overtime,
    absenteeism and clock in and out records to ensure that there is accurate
    computation of salaries as defined and agreed in service / employment
  • Regularly monitor and review that all
    overtime requests in the HRMIS are appropriately reviewed by the managers
    / approvers and approved to enable HR compile the adjustments on the
    payroll PLUS other deductions. E g Loan deductions, and other allowable
    deductions are made
  • Work in close liaison with finance and the
    respective line managers checking the master roll to ensure that all
    workers salary complaints are addressed in a timely manner and that all
    workers have been communicated on the progress / conclusion of their
  • Maintain an up to-date HR payroll
    database, and ensure that employee bio-data, and pay information are
    regularly, updated in the HR software system in order to ensure accurate
  • Provide the finance department with
    regular updates, changes and any adjustments of pay information necessary
    for journal adjustments.
  • Ensure timely processing of Local service
    tax, performance bonus, cola payments and all required documentation
  • Prepare, analyse and carryout monthly
    payrolls adjustments for Care staff and contract, in line with information
    submitted from the HRM and Finance department
  • Follow up and compile attendance records,
    time sheets and other relevant information for Care staff and contract
    staff, timely preparation and execution of payroll adjustments and payments
Manage and coordinate welfare activities in a way that supports staff
physical and emotional wellbeing: Including, but not limited to:
  • Coordinate health awareness training, make
    available health information, stress management information, etc; taking
    responsibility for liaising with procurement to ensure the provision of
  • Ensure regular updates to Care’s staff of
    on key policies such as Catastrophic Illness Fund and others and always
    seek for staff opinions on how best such funds can be accessed by them and
    pick feedback on any policies that are in place but staff are not
    benefiting from them and yet they should
  • Take lead in organizing parties,
    celebrations, cards and gifts keep track of staff anniversaries with CARE
    (# of years of employment), birthdays, key events or successes that we
    want to celebrate. Proactively consider the needs of staff, listening to
    concerns with compassion and empathy, and taking appropriate action where
    possible; identifying themes and presenting recommendations for action to
    Senior Management
  • Implement and monitor the routines and
    procedures that proactively provide staff with support at key times (on
    arrival, bereavement, and maternity/paternity. If staff is terminated due
    to restructuring or end of project, etc)
  • Proactively managing the health and
    wellbeing of staff (including identifying and monitoring healthcare
    service providers, encouraging preventative action, monitoring sickness
    absence and dealing with problems etc)
Provide support in the development and implementation of CARE Uganda’s
learning and Development strategy:
  • Regularly update the CO competency based
    staff development strategy through ongoing analysis / mapping of existing
    in house competencies versus required competencies, with recommendations
    to SMT on required actions (e.g. Staff training, hiring, learning agendas,
  • Participate in supporting Care Uganda in
    identifying existing talent and to develop and implement personal
    development plans that are aligned with the CO competency framework
  • Participate in supporting Care Uganda
    implement a CO wide Gender Action Learning process that will help CO grow
    its competency and capacity in addressing GED at the work floor
  • Support CO to identify key learning themes
    relevant for staff broadly, over and beyond the individual development
    plans; Support CO with resource acquisition and management for such
    learning plans;
Ensure that CARE Uganda is provided with appropriate numbers of
adequately qualified and competent staff: Including, but not limited to:
  • Support hiring managers to develop jds and
    profiles that are aligned with the CO competency framework and always
    reflect GED (quality control over JD and profile development before
    advertisement is put out)
  • Coordinate job evaluation committee and
    ensures it is reviewing and grading new jds or jds that have undergone
    significant changes. Documents all decisions of Job Evaluation Committee
  • Coordinate participatory, objective,
    competency based recruitment processes that result in the selection of the
    most competent staff for the job (again taking GED into consideration at
    all times during selection)
  • Regularly update and oversees
    implementation of the CO orientation package
  • Supports hiring managers to deliver
    quality and relevant orientations, well adapted to the requirements of the
  • Ensure that new staff are fully aware of
    the expectations of their role and are provided with the support, training
    and information that they need to function effectively
Work with the Human Resources Manager to ensure that CARE Uganda is
implementing a performance management system that enhances the performance and
motivation of Care Uganda employees. Including, but not limited to:
  • Coordinate and oversee process of setting
    annual targets for all staff & reports delays or problems to SMT while
    providing support to staff and managers who need it
  • Coordinate and oversee process of
    conducting Mid Term Reviews of performance reports delays or problems to
    SMT while providing support to staff and managers who need it
  • Coordinate and oversee process of
    conducting end of year final performance appraisals and reports delays or
    problems to SMT while providing support to staff and managers who need it
  • Coordinate and oversee process of
    obtaining multi rater feedback as part of the APAA process and whenever
    managers are faced with performance problems with their direct reports
  • Participate in ongoing assessments in gaps
    in the implementation of the Performance Appraisal System and organization
    of training’s and capacity building events to bridge these gaps (self,
    with support from SMT, from RMU, external consultants, etc)
  • Ensure GED is reflected in staff annual
    performance objectives and progress in promoting GED is assessed during
    meetings and end of year appraisals, in a manner and to an extent
    appropriate to the position
Oversee routine Human Resources administration, including leave and
benefits management. including but not limited to:
Leave Management:
  • Liaise with accountable managers to keep
    them informed of the progress of staff on compassionate or sickness
    absence, and encouraging appropriate support but also ensure that all
    required documents are submitted by the staff e.g. the bed rests requests
    by the docs
  • Ensuring that the leave requests are being
    approved by the various and monitor that staff are not taking leave in
    excess of their entailment’s , any excess leaves taken or un authorized
    leaves are recovered
  • Supporting the finance team in ensuring
    that the PARS are entered in the system and approved by the various
    managers in time. Send reminders on behalf of finance to staff who have
    not completed the time sheets.
  • Timely sharing of monthly leave status / company
    liability report is printed and shared with Finance for purposes of
  • Entering approved staff leave requests
    into the database along with absence information; producing a monthly
    report highlighting any discrepancies
Benefits Management:
  • Ensure that all paperwork required by
    health service providers is accurately completed, updated as appropriate
    and submitted in a timely manner
  • Coordinate quarterly sensitization and
    review meetings with the service provider for medical and GPA to ensure
    they are still providing to the expected standards
  • Liaise and work with Medical Insurance
    service provider to ensure that all Care Uganda staff and registered
    dependents are duly insured, and that medical cards are promptly issued
    for both staff and nominated dependents, and that they are able to access
    medical care
  • Keenly review the performance of the
    service provider to ensure that they are performing to the standards
    expected and ensure that the service provider is informed in time of any
    departures from the CARE plus quarterly utilization reports staff their
    statements are share
  • Monitor staff views on the quality of
    service so that areas for improvement are addressed and resolved
  • Review supplier invoices to ensure that
    charges to Care Uganda are correct and accurate in line with contracts and
Qualifications, Skills and
The ideal candidate should have significant experience and qualifications
in human resource management preferably for an International NGO.  
How to Apply:
All suitably qualified and interested candidates should send their
online applications at this link, Click Here. Click on the
“Job Application” icon, fill the application form and attach a motivation letter
clearly articulating Alignment with the above profile and an updated detailed
CV (candidates should scan the CV and motivation letter as one document before
Attaching to avoid double posting). Please do not create an account first, just
go straight to the application form and fill it, attach PDF formats and submit.
Deadline:  14th February 2017
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