Director of Operations Job Placement – Unreasonable East Africa

Job Title:       Director of Operations
Organisation: Unreasonable
East Africa
Duty Station: Kampala,
About US:
Duma Works is changing the way people think about hiring.  They are efficiently connecting employers and
potential hires through our mobile platform, we make finding that perfect
person a fun experience, allowing businesses to grow and job seekers to access
new opportunities. Duma Works is recruiting on behalf of one of its clients, Unreasonable
East Africa.
About Unreasonable East Africa:
Unreasonable East Africa has shown tremendous growth just after three
years of running their model in the region. In the next three years they are
going to be increasing the number of programs they run. They will also be
growing their team extensively as they execute new and exciting special projects
which will be geared towards putting UEA on a path for financial
sustainability. Unreasonable East Africa will be doing A LOT and they need that
special someone that is excited to play a unique role in this organisation
during this special period of extreme growth. To succeed in this role, you have
to be meticulous, thorough and excited about optimising systems and processes.
You also need to have great business acumen and an excitement for bringing
business models to life. This role involves working closely with and reporting
to the CEO. Taking this role will put you on track to be a VP of Operations
within a year, based on performance, making you a part of the UEA leadership
Job Summary: The Director of
Operations will build and oversee UEA’s operational systems and processes. The incumbent
will also drive revenue growth for UEA.
Key Duties and Responsibilities:   
Building and overseeing UEA’s organisational processes and systems.
This includes:
  • Working with all the VP’s to ensure
    efficient and effective day to day operations across the organisation.
  • Working with the CEO to manage
    organisational talent management systems alongside the VP’s including
    hiring, improving and managing HR systems, performance management systems
    and more.
  • Supporting the VPs to standardise and
    scale effective & efficient systems & processes across the
  • Managing and tracking our organisational
    goals and objectives, making sure our whole team is continually aligned to
    achieving them leading to diligent and effective execution.
  • Supporting the CEO in managing our
    Boards(Advisory and Board of Directors).
Driving revenue growth for UEA. This includes:
  • Supporting the CEO in fundraising by
    identifying potential partners and designing effective value propositions
    & proposals that create value for partners and increase revenue for
  • Growing UEA’s business model(s) strategies
    by creating win-win incentives and building & managing effective
    systems that accelerate revenue growth from customers.
  • Diversifying UEA’s revenue streams by
    identifying and pursuing multiple possible additional sources of revenue
    for the organisation.
Strategic projects management. Working closely with the CEO to
directly lead some strategic initiatives, particularly cross-functional
efforts, by developing clear goals, timelines, research and project timeliness
as needed.
Doing whatever it takes to give an UNREASONABLE advantage to companies.
We are a small entrepreneurial team that steps up when there is work to be
done. At times, you’ll be expected to work outside of just your role to
contribute to our team’s overall efforts.
Qualifications, Skills and
  • The applicant should have at least three
    to five years of work experience with a strong track-record of designing,
    managing and scaling systems and processes. You can see the big picture
    and break it down into what needs to happen. You are also able to guide a
    team in executing on those steps.
  • Possess a strong business acumen, and are
    excited about building business models. You love and have experience in
    monetising products & services and building the right incentives for
  • The applicant should have worked for a
    startup or in a startup environment, and/or have worked in supporting
    startups to grow. You are willing to work beyond the job description, wear
    many hats, and roll with constant change.
  • Love working with teams. This role
    involves A LOT of coordination of different types of teams. If this does
    not energise you, you will not thrive in this role. You also enjoy playing
    a supportive role to help teams succeed.
Skills + Capabilities:
  • Good listener. To be successful in this
    role, you will need to listen carefully to teammates, our customers and
    all partners.
  • Highly organized and know that the “magic
    is in the details”. You have keen attention to detail, and an ability to keep
    things in order. You strike a balance between the big picture and
    operating well at the details. Most importantly, you are obsessed about
    creating systems to keeping things organized.
  • Strong diagnostic, analytical and
    pattern-recognition skills that you can apply to both quantitative and
    qualitative data.
  • Willingness to tackle projects without
    much guidance/structure. We are three years old, so while we have some
    structure, you will also be called upon to build structure. You can show us
    how you have stepped into ambiguous and disorganized situations and
    brought structure.
  • Belief that we > I (a hat tip to
    Skillshare for sharing this great value with us). We believe in finding
    ways to expand the pie so that everyone can get a larger slice rather than
    trying to claim as much value as possible from a fixed pie. We believe in
    pathological collaboration and that this journey is about all of us.
  • Belief that no task is too small.
  • Ability to delegate tasks effectively to
    the rest of the team.
  • Most importantly, you believe in the power
    of entrepreneurship to solving some of the greatest challenges that we
    face and will jump for an opportunity to play a small part in a grand
    journey as we seek to make East Africa a much better place.
How to Apply:
All suitably qualified and interested candidates should send a cover
letter and detailed CVs via E-mail to:
marking the subject as “2636”, Your Full name &  Phone number e.g. 2636 Okedi Jonathan,
+2547xxxxxxxx. If you don’t follow these instructions, your application will
not go through.
Deadline: Open till filled

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