Job Title: Branch Manager
Organization: UGAFODE
Microfinance Limited (MDI)
Microfinance Limited (MDI)
Duty Station: Kampala,
Uganda
Uganda
Reports to: Regional Manager
About UGAFODE:
UGAFODE Microfinance Limited (MDI) is a registered financial
institution in Uganda and is adherent to the Central Bank’s regulations and
guidelines and was founded in 1994 to provide quality microfinance services.
institution in Uganda and is adherent to the Central Bank’s regulations and
guidelines and was founded in 1994 to provide quality microfinance services.
Job Summary: The Branch
Manager will be responsible for all business activities and initiatives that
will further the achievement of the institution’s business objectives at the
assigned branch. He/she will also be responsible
for all branch operations and supervision of all branch staff.
Manager will be responsible for all business activities and initiatives that
will further the achievement of the institution’s business objectives at the
assigned branch. He/she will also be responsible
for all branch operations and supervision of all branch staff.
Key Duties and
Responsibilities:
Responsibilities:
·
Build new and maintain existing business
relationships at the assigned branch;
Build new and maintain existing business
relationships at the assigned branch;
·
Drive the growth of business at the assigned
branch through the recruitment of new customers and mobilization of loans
customers; deposits (savings) customers, Money transfer services customers and
Mobile banking customers;
Drive the growth of business at the assigned
branch through the recruitment of new customers and mobilization of loans
customers; deposits (savings) customers, Money transfer services customers and
Mobile banking customers;
·
Champion customer service at the branch level;
Champion customer service at the branch level;
·
Ensure adherence to the institution’s Policies,
Procedures and/or internal controls and statutory regulations;
Ensure adherence to the institution’s Policies,
Procedures and/or internal controls and statutory regulations;
·
Provide leadership to and develop staff at the
assigned branch, as well as manage the staff issues in line with the institution’s
Human resources policies & procedures
Provide leadership to and develop staff at the
assigned branch, as well as manage the staff issues in line with the institution’s
Human resources policies & procedures
·
Continuously undertake local market research to
assess competition, customer trends and any emerging developments;
Continuously undertake local market research to
assess competition, customer trends and any emerging developments;
·
Actively promote the institution’s corporate
image at the branch level and coordinating all Public Relations (PR)
requirements for the branch
Actively promote the institution’s corporate
image at the branch level and coordinating all Public Relations (PR)
requirements for the branch
·
Prepare annual and periodic work plans and
budgets for the assigned branch
Prepare annual and periodic work plans and
budgets for the assigned branch
·
Periodically evaluate the performance of the
Branch against work plans and budget targets, managing performance through
regular staff appraisals and taking corrective action and recommending them for
training where necessary.
Periodically evaluate the performance of the
Branch against work plans and budget targets, managing performance through
regular staff appraisals and taking corrective action and recommending them for
training where necessary.
·
Timely compiling and submitting all necessary
reports and returns to Head Office.
Timely compiling and submitting all necessary
reports and returns to Head Office.
·
Supervise the administration of loans and
monitor closely all loan repayments to ensure early problem recognition and
response.
Supervise the administration of loans and
monitor closely all loan repayments to ensure early problem recognition and
response.
·
Maintain proper security over the assigned
branch office, all documents, furniture, fittings and equipment.
Maintain proper security over the assigned
branch office, all documents, furniture, fittings and equipment.
Qualifications, Skills and
Experience:
Experience:
·
The
ideal candidates for the UGAFODE Branch Managers must hold Bachelor’s
degrees in business-related fields from recognized universities.
The
ideal candidates for the UGAFODE Branch Managers must hold Bachelor’s
degrees in business-related fields from recognized universities.
· At least five years’ relevant working experience in a
financial institution, of which 2 must have been in branch management (Credit
or Operations)
financial institution, of which 2 must have been in branch management (Credit
or Operations)
·
Excellent communications and negotiation skills;
Excellent communications and negotiation skills;
·
Professional credibility and high integrity
Professional credibility and high integrity
·
Strong leadership skills;
Strong leadership skills;
·
Excellent interpersonal skills;
Excellent interpersonal skills;
·
Self-drive; Customer centric disposition; and a
Proven track record in delivering business growth targets.
Self-drive; Customer centric disposition; and a
Proven track record in delivering business growth targets.
How to Apply:
All suitably qualified and interested candidates should send their
applications which should include a motivation letter and an up-to-date
detailed CV, certified copies of complete academic transcripts and professional
certificates. Your applications should include names of three professional referees
and a day-time telephone contact. Send them to:
applications which should include a motivation letter and an up-to-date
detailed CV, certified copies of complete academic transcripts and professional
certificates. Your applications should include names of three professional referees
and a day-time telephone contact. Send them to:
Head of Human Resources,
UGAFODE Microfinance Limited (MDI),
Silva Arcade, Plot 62 Bombo Road,
P.O. Box 30815, Kampala. Uganda
Email to: [email protected] (Please
indicate the position you are applying for)
indicate the position you are applying for)
Deadline: 7th February,
2017
2017
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