USAID Project Jobs – Program Officer, Performance Management at Intra-Health International

Organisation: Intra-Health
Project Name: USAID
Strengthening Human Resources for Health (SHRH) Project
Duty Station:  Kampala, Uganda
Reports to: M&E Manager
About Intra Health:
For over 30 years, in more than 100 countries, IntraHealth
International has empowered health workers to better serve communities in need.
IntraHealth fosters local solutions to health care challenges by improving
health worker performance, strengthening health systems, harnessing technology,
and leveraging partnerships. In collaboration with governments, nongovernmental
organizations, and private- sector organizations around the world, IntraHealth
champions the needs and contributions of health workers—from doctors and nurses
to community health workers to health facility managers—and works to ensure
they have the tools, supplies, information, training, and support they need to
provide communities they serve with the best possible opportunity for health
and well-being.
About USAID Intra Health SHRH
The purpose of the Strengthening Human Resources for Health (SHRH)
project is to strengthen the capacities of central ministries, districts,
health professional councils, PNFP and health training institutions to
effectively and efficiently plan, manage and utilize the health workforce; and
strengthen systems for sustained health worker performance to improve health
outcomes for the people of Uganda.
Job Summary: The Program
Officer, Performance Management will offer support to the senior advisor
performance management in developing and implanting performance management
strategy for national, district, and health facility levels. The incumbent will
support the senior advisor in providing technical assistance to health leaders and
managers to implement the performance management system, including enhanced
planning capacity, support supervision, reward and sanctions, reduction of
absenteeism to improve health worker performance and productivity at national,
district, and health facility levels.
Key Duties and
  • The incumbent will also enhance capacity
    of health leaders and managers to implement the performance management
  • Offers technical assistance to health
    leaders and managers to translate their expected performance outputs into
    activities and establish a system to monitor their performance.
  • Enhance capacity of district health
    management teams (DHMTS) and health facility managers on the performance
    management process and guide them to develop their own individual annual
    performance plans based on district and health facility plans.
  • Provide technical assistance to health
    leaders and managers to implement the performance agreements.
  • Actively participate in piloting
    team-based problem-solving or peer supervision models as alternatives to
    the current cascade model and enhance mutual learning and team work.
  • Work closely with technical programs at
    ministry of health (MOH) and district-based IPs to harmonize and
    disseminate service standards and update tools.
  • Work with district, facility, and pnfp
    health managers to determine and implement the strategy to reward
  • Participate in developing and implementing
    a strategy for reduction and monitoring of absenteeism at health facility
Qualifications, Skills and
  • The ideal candidate for the USAID SHRH
    Program Officer, Performance Management job vacancy should hold an
    Advanced degree in arts or social science, public health, economics, or a
    field related to human resources management, performance management or
    human resources for health (e.g Management, public policy).
  • At least six years’ working experience
    implementing or managing HRH or related activities in uganda,
  • A minimum of three years’ experience
    should have been served at a senior level of at least principal officer in
    government or in a reputable organization in the private sector.
  • Previous exposure and experience in
    performance management
  • Familiarity and experience working with
    the Uganda health care system, the ministry of health, district
    government, and other development organizations in Uganda would be an
    added advantage.
  • Demonstrated ability to carry out analysis
    of HRH issues; and sound costing of interventions to motivate resource
    allocation for HRH.
  • Previous experience working on
    USAID-funded projects is highly desirable.
  • Show commitment and record of achievement
    to building the capacity of local partners.
  • Excellent verbal and written English
    communication skills.
  • Computer literacy in Microsoft office
    applications including word, excel, power point; outlook
Personal Competencies:
  • Innovation: Develops new,
    better or significantly different ideas, methods, solutions or initiatives
    within your role that result in improvement of IntraHealth’s performance
    and meeting objectives, results and global commitments.
  • Accountability: Holds self and
    others accountable for all work activities, research and personal actions
    and decisions; follows through on commitments and focuses on those
    activities that have the greatest impact on meeting measurable high
    quality results for IntraHealth’s success.
  • Service Excellence: Knowledge
    of and ability to put into action customer service concepts, processes and
    techniques to access internal and/or external client needs and
    expectations and meet or exceed those needs and expectations through
    providing excellent service directly or indirectly.
  • Planning and Organizing:
    Develops clear goals that are consistent with agreed upon strategies;
    identifies priority activities and assignments; adjusts priorities as
    required; allocates appropriate time and resources for completing work;
    foresees risks and allows for contingencies when planning; and monitors
    and adjusts plans and actions as necessary.
  • Interpersonal Relationships:
    Knowledge of and the ability to effectively interact within and across
    Divisions, Departments/Country Offices in a constructive and collaborative
  • Effective Oral and Written
    Understands effective communication concepts, tools
    and techniques; ability to effectively transmit, explain complex technical
    concepts in simple, clear language appropriate to the audience; and
    receive, and accurately interpret ideas, information, and needs through
    the application of appropriate communication behaviors.
How to Apply:
All candidates are strongly encouraged to send their applications to
the HR & Administration Officer including an updated CV, and photocopies of
their certificates and testimonials via email to
NB: Total file size of
attachments should not exceed 2MB.
Deadline: 20th
January 2017

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