UN Admin Jobs – Senior Receptionist at United Nations High Commissioner for Refugees (UNHCR)

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Job Title:      Senior Receptionist
Organisation: United Nations
High Commissioner for Refugees (UNHCR)
Position No.: 10026730
Vacancy Notice: 32/2016
Reports to: Senior Associate
Duty Station: Kampala,
Uganda
Post Grade: GL4
About UNHCR:
The Office of the United Nations High Commissioner for Refugees was
established on December 14, 1950 by the United Nations General Assembly.
UNHCR’s mandate under the Statute of the Office of the United Nations High
Commissioner for Refugees is to lead and co-ordinate action for international
protection to refugees; seek permanent solutions for the problems of refugees
and safeguard refugee rights and well-being. UNHCR has an additional mandate
concerning issues of statelessness, as it is given a designated role under
Article 11 of the 1961 Convention on the Reduction of Statelessness.
Job Summary: The Senior
Receptionist will manage the reception area of UNHCR Office. The incumbent
functions under the direct supervision of a (Senior Associate or an Officer who
provides regular guidance.
Key Duties and Responsibilities:  
  • The incumbent will receive, screen and
    assist visitors and persons of concern and direct them to the appropriate
    Officer / Office / Unit/ Department.
  • Take messages or provide general
    information, understanding the importance and the confidentiality of the
    issues treated.
  • Adopt tactful attitude to inform and
    convince interlocutors to accept unforeseen situations, such as waiting
    longer than expected, or accepting the cancellation of an appointment.
  • Identify and prioritize vulnerable cases.
  • Update the scheduling system to ensure
    proper recording of appointments.
  • Report immediately on any security
    concerns occurred at the reception area.
  • Offer support in monitoring the trends and
    the profile of cases approaching the reception area.
  • May be required to participate in the
    registration activities and respond to refugees’ inquiries.
  • Perform other related duties as required.
Key Performance Indicators: Visitors
and persons of concern have a full and fair access to UNHCR staff and services
while approaching the reception for different purposes and their privacy is
respected.
Qualifications, Skills and
Experience:
  • The ideal candidate for the United Nations
    UNHCR Senior Receptionist job placement should have secondary education.
  • At least five years of previous relevant
    job experience.
  • Fluency in English and working knowledge
    of another relevant UN language.
How to Apply:
All interested Ugandan nationals who wish to join the United Nations
High Commissioner for Refugees (UNHCR) in the aforementioned capacity are
encouraged to click on the link below and follow the application instructions
after reviewing the job details.
Deadline: 4th
January, 2017

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