Product Development & Research Officer Career Jobs – Finance Trust Bank (FTB)

Organization: Finance Trust
Bank (FTB)
Duty Station:  Kampala, Uganda
Reports to: Manager, Product
Development & Research
About Us:
Finance Trust Bank is licensed as a Tier 1 Commercial Bank after taking
over the financial services business of Uganda Finance Trust Limited (MDI).
Finance Trust Bank is a fully-fledged commercial bank serving a clientele of
over 350,000 depositors and over 28,000’ borrowers, through a network of 36
branches countrywide. The bank offers a variety of Products and services
including; Savings, Current accounts, Loans, Money transfer services and Bills
payments to its target market which comprises of micro, small and medium
entrepreneurs, salary earners and youth.
Job Summary:  The Product Development & Research
Officer will primarily track and
monitor the performance of the products, services and delivery channels of the
bank and write product performance reports. The incumbent will also carry out
market research and business intelligence for the Bank in collaboration with
relevant stakeholders for management decision making processes.
Key Duties and
Responsibilities:  
  • Carry out feasibility studies and field
    assessments to determine suitable locations for establishment of Branches,
    Service Centres and other channels.
  • Draft and submit for review proposals for
    conducting the Bank’s research studies and or surveys.
  • The jobholder will maintain or update
    research and business intelligence tools, databases, dashboards, systems,
    or methods and timely manage the flow and or dissemination of research and
    business intelligence information to users both internal and external
  • Provide various research data and or
    information and reports as may be required by management to inform the
    decision making processes.
  • Supervise and conduct the Bank’s customer,
    market, brand and product based surveys to input to facilitate informed
    decision making by management.
  • Conduct through analysis and
    interpretation of research data for all research activities and or
    projects sanctioned by the Bank.
  • The jobholder will carry out analytics on
    the Bank’s existing customers, products and services using appropriate
    tools and make strategic recommendations for action.
  • Prepare reports and presentations on the
    Bank’s research findings and make presentations of the same to targeted
    stakeholders.
Qualifications, Skills and
Experience:
  • The applicants for the Finance Trust Bank
    Product Development & Research Officer job opportunity should hold a
    Bachelor’s degree in a Business
    related field, or Statistics, Mathematics, or other relevant sciences.
  • A
    minimum of three years of working experience in the banking industry
  • At
    least five years within the market research industry
  • Working
    experience in statistical modeling and analysis with quantitative,
    aptitude and analytical skills.
  • Broad
    knowledge of financial products, services and delivery channels.
  • Exceptional
    written and oral communication abilities
  • Proficient
    with MS Office suite (Word, Excel, PowerPoint, Projects and Vision )
    and data analysis using EPI INFO, SPSS and STATA.
How to Apply:
All qualified candidates should submit their applications which should
include; photocopies of academic testimonials, a CV with at least three
reference contacts, including the most recent employer, and telephone number
to; Head, Human Resource, Finance Trust Bank, Plot 115 & 121, Katwe, P. O.
Box 6972, Kampala, Uganda.
Deadline: 15th
January, 2017

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