Fresher IT Assistant NGO Careers – Danish Refugee Council (DRC)

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Job Title:        IT Assistant
Organisation: Danish Refugee
Council (DRC)
Duty Station: Uganda
Reports to: Administration
and Finance Coordinator
About Us:
The Danish Refugee Council (DRC) is a private, independent, humanitarian
organization working on all aspects of the refugee cause in more than 36
countries throughout the world. The aim of DRC is to protect refugees and
internally displaced persons (IDPs) against persecution and to promote durable
solutions to the problems of forced migration, on the basis of humanitarian
principles and human rights. DRC works in accordance with the UN Conventions on
Refugees and the Code of Conduct for the ICRC and NGOs in Disaster Relief.
Job Summary: The IT
Assistant will be tasked with the preparation of an IT improvement and
standardization plan and provide skilled and dedicated IT support to implement
and support IT intervention in the West Nile field locations.
Key Duties and
Responsibilities:  
  • The incumbent will control and maintain IT
    systems such as to minimize IT service downtime
  • Assist in performing software
    installations and support day-to-day systems operations.
  • In charge trouble shooting the LAN.
  • Provide hardware and software support.
  • Ensure that the anti-virus within the
    organization is updated on a timely basis.
  • Performing preventive maintenance service
    on the IT equipment on a scheduled basis.
  • Perform general repairs on IT equipment
    and peripherals as instructed
  • Support to maintain an inventory schedule
    of all IT equipment and software in use and in the store, through
    diagnosing their status and performance.
  • Maintain a record of all equipment
    received for repairs and maintenance. Ensure that internet invoices are
    received on time and forwarded to finance for payment
  • Provide help desk and technical support to
    the users.
  • Provide Simple guidelines training to the
    staff during service time.
  • Report on API on a monthly basis to the
    region Office
  • Regularly respond to and resolve IT
    service outages by determining the probable cause, contacting the service
    providers where necessary and escalating if necessary
Qualifications, Skills and
Experience:
  • The applicant for the Danish Refugee
    Council (DRC) IT Assistant job opportunity must hold a bachelor’s degree
    in IT/Computer science or any relevant field.
  • A minimum of two years’ experience in a
    busy IT environment, e.g. as an Intern
  • Working knowledge of Windows Server 2008
  • Professional IT certifications i.e. A+,
    N+, CCNA certification
  • Web Design – HTML and CSS
  • Good communication skills.
  • Flexible person and ready to work on odd
    hours.
  • Self-motivated.
  • Good team player.
How to Apply:
All suitably qualified and interested Ugandan candidates should send
their applications including;
  • A cover letter (1 page) in which you
    explain why you are interested in the position and how you meet the
    qualities and qualifications criteria and salary expectations.
  • Concise and accurate CV (maximum 3 pages).
    The CV should include information about your qualification, relevant
    training courses, Work experience, name and contact details of 3 relevant
    references.
Please send your cover letter, updated CV and academic certificates by
email to administrator@drcuganda.org
with the subject line as “IT Assistant – Arua.”
Deadline: 1st
February 2017
For more of the latest jobs, please visit https://www.theugandanjobline.com or
find us on our facebook page https://www.facebook.com/UgandanJobline


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