Fresher Front Desk Assistant NGO Jobs – Danish Refugee Council (DRC)

Job Title:        Front Desk Assistant
Organisation: Danish Refugee
Council (DRC)
Duty Station: Kampala, Uganda
Reports to: Administrative
About Us:
The Danish Refugee Council (DRC) is a private, independent, humanitarian
organization working on all aspects of the refugee cause in more than 36
countries throughout the world. The aim of DRC is to protect refugees and
internally displaced persons (IDPs) against persecution and to promote durable
solutions to the problems of forced migration, on the basis of humanitarian
principles and human rights. DRC works in accordance with the UN Conventions on
Refugees and the Code of Conduct for the ICRC and NGOs in Disaster Relief.
Job Summary: The Front Desk
Assistant will manage assistance to staff as they carry out their routine
activities. The front desk assistant position is also meant to generally manage
assistance for DRC guests and other stakeholders.
Key Duties and
  • Offer support in coordinating staff
    travels within the country. He / She receives Travel request forms and
    follows on accommodation arrangements
  • Manages assistance for all guests
    including staff and all the other stake holders.
  • Manages the central mailing book for
    Kampala office ensuring that all incoming and outgoing mail is correctly
  • Provides logistical support for office
    meetings and workshops.
  • Maintains an updated contact list
  • In charge of organizing and scheduling
  • Receiving phone calls at the office.
  • Ensures that there is always tea, coffee
    and drinking water available at the office
  • Takes minutes for Kampala office meetings
    as required and compiles minutes from all locations and submits to
    Administrative officer by Wednesday of every week.
  • Assists with HR filing as requested by HR
  • Displays necessary notices and memos on
    the office Notice board.
  • Provides clerical support to all staff
    when required
Qualifications, Skills and
  • The applicant for the Danish Refugee
    Council (DRC) Front Desk Assistant career opportunity must hold an
    educational qualification in Business Administration or management
  • A minimum of two years’ work experience in
    Administration preferably with INGOs
  • Proficiency in MS office and attention to
  • Knowledge of administrative practices and
  • Good working knowledge of office
    procedures and office management.
  • Strong organizational skill with ability
    to multitask.
  • High degree of flexibility and
  • Able to maintain confidentiality.
  • Fluent in written and spoken English.
Personal Competencies:
  • Proven ability to manage large varied
    workloads and deal constructively with stress and periods with long hours.
  • Proven ability to prioritize tasks, meet
    deadlines and work with limited supervision
  • Proactive, stable and robust character and
    a good team player.
  • Excellent communication skills, calm and a
    good sense of humor.
  • Excellent interpersonal skills and
    demonstrated ability to establish effective working relations at all
How to Apply:
All suitably qualified and interested Ugandan candidates should send
their applications including;
  • A cover letter (1 page) in which you
    explain why you are interested in the position and how you meet the
    qualities and qualifications criteria and salary expectations.
  • Concise and accurate CV (maximum 3 pages).
    The CV should include information about your qualification, relevant
    training courses, Work experience, name and contact details of 3 relevant
Please send your cover letter, updated CV and academic certificates by
email to
with the subject line as “Front Desk Office Assistant – Kampala.”
Deadline: 27th
January 2017

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