Organisation: Entrepreneurs
Financial Centre (EFC)
Financial Centre (EFC)
Duty Station: Kampala,
Uganda
Uganda
Reports to: Credit
Supervisor/ Assistant Manager/Credit Coordinator
Supervisor/ Assistant Manager/Credit Coordinator
About EFC:
EFC Limited is a microfinance institution which strives to provide
increased access to specialized financial services for entrepreneurs while
contributing to wealth creation, improvement of living conditions and
development of the Ugandan private sector.
increased access to specialized financial services for entrepreneurs while
contributing to wealth creation, improvement of living conditions and
development of the Ugandan private sector.
Job Summary: The Credit
Officer Trainee will attend training so as to be mentored into the role of
Credit Officer. The trainee will go through vast exposure to support them to
grow into competent and capable Credit Officers who will build customer
satisfaction and loyalty by maintaining a mutually beneficial business
partnership relationship. The Credit Officer Trainee is primarily responsible
to develop a business community profile and ongoing business relationships with
entrepreneurs by offering value added expertise and advice with a personalized
approach. He/she develops and manages a customer portfolio and contributes to
the accomplishment of the EFC business plan objectives.
Officer Trainee will attend training so as to be mentored into the role of
Credit Officer. The trainee will go through vast exposure to support them to
grow into competent and capable Credit Officers who will build customer
satisfaction and loyalty by maintaining a mutually beneficial business
partnership relationship. The Credit Officer Trainee is primarily responsible
to develop a business community profile and ongoing business relationships with
entrepreneurs by offering value added expertise and advice with a personalized
approach. He/she develops and manages a customer portfolio and contributes to
the accomplishment of the EFC business plan objectives.
Key Duties and
Responsibilities:
Responsibilities:
- Offer
entrepreneurs a high standard of service that is both efficient and of
sufficient quality to meet their specific needs and expectations; - The
incumbent will determine the needs and expectations of both
existing and potential entrepreneurial customers in terms of financing,
investment and other supplementary products and services; - Appraise
and assess customer loan applications; - Prepare
assessments and recommendations for Head Office Credit Analyst review; and - Educate
customers and potential customers regarding their obligations and
responsibilities regarding loan reimbursement. - Support customers to identify their needs and advise them regarding the
selection of products and services that meet their financial objectives; - Perform
business development activities to grow business with existing customers
and to attract new customer business opportunities by identifying and
proposing products and services that meet their needs; - The
Trainee will market and sell EFC products and services that correspond
with the specific customer profile and need; - Participate
in various marketing activities, in particular market research on the needs
of various target market business sectors, the establishment and
conservation of relationships with entrepreneurs and representation
activities - Follow
the advancement of customers’ financial circumstances, their needs and
their overall satisfaction to maintain a mutually secure, lasting and
profitable business relationship; - Perform loan application financial
analyses and make recommendations to credit committee for loan
approval/rejection. - Carrying
out the offer and sale of credit and savings’ products as well as all
other supplementary services designed for entrepreneurs Authenticating
documentation presented for all credit applications and ensure they
meet the KYC requirements and any other requirements as required by the
regulators; - Ensuring
compliance with the EFC General Credit Policy, Procedures and Process; - Receiving
customer loan requests and preparing and evaluating the loan application
in detail: - Checking and validating
customer information as provided in the loan application by visiting
their home and place of business and obtaining supporting documents for
authentication as required, - Determining customer
credibility and moral character and assessing if the application complies
with EFC credit policies, - Analysing customer financial
statements, personal balance sheets, forecasts, available collateral,
external factors etc.; - Verify that securities are
provided and forwarded for perfection; - Appraisal
of potential customer loan applications and make recommendations to the
Credit Committee; - Active
participation in Credit Committee; - Making
follow-up visits with customers after loan disbursement to verify use of
funds, to anticipate and proposed solutions for potential risks of
default; - In
charge of managing portfolio under him/her to ensure good performance
within the quality standards established by the EFC; - Ensure
all applicants are advised on fate of applications within reasonable
time; - Proactively
managing risk /exposure for assigned portfolio continuously by making
proper follow up as per Credit Policy; - Conducting
proper loan recovery activities as prescribed by the EFC; - Performance
of any other related duties and responsibilities as assigned by
supervisor.
Qualifications, Skills and
Experience:
Experience:
- The applicant for the Credit Officer
Trainee vacancy must hold a University
degree in Business related studies with a CGPA of 3.0+ - A
minimum of three months of internship/ work experience; - The Credit Officer Trainee requires good
practical knowledge of MSE lending in the financial services sector and
the foresight to see how the intricate day-to-day activities link with and
support the achievement of the vision and mission of the EFC. - Strong
people/relationship skills with a customer service and teamwork
orientation; - Action
and results oriented with good time management; - Key
personal competencies – Teamwork, innovation, computer literacy and
ability to learn and transfer skills. - Result
oriented with ability to work under pressure tight deadlines to achieve
sales targets; - Self-motivated,
confident, energetic, and creative. - Proactive,
Self-starter, willingness to go an extra mile, deliver on
deadlines, - Fluent
in English.
How to Apply:
All suitably qualified candidates should send their applications with a
detailed CV via E-mail only to: [email protected].
detailed CV via E-mail only to: [email protected].
Deadline: 23rd December, 2016
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