Several Fresher Credit Officer Trainee Jobs – Entrepreneurs Financial Centre (EFC)

Organisation: Entrepreneurs
Financial Centre (EFC)
Duty Station: Kampala,
Uganda
Reports to: Credit
Supervisor/ Assistant Manager/Credit Coordinator
About EFC:
EFC Limited is a microfinance institution which strives to provide
increased access to specialized financial services for entrepreneurs while
contributing to wealth creation, improvement of living conditions and
development of the Ugandan private sector.
Job Summary: The Credit
Officer Trainee will attend training so as to be mentored into the role of
Credit Officer. The trainee will go through vast exposure to support them to
grow into competent and capable Credit Officers who will build customer
satisfaction and loyalty by maintaining a mutually beneficial business
partnership relationship. The Credit Officer Trainee is primarily responsible
to develop a business community profile and ongoing business relationships with
entrepreneurs by offering value added expertise and advice with a personalized
approach. He/she develops and manages a customer portfolio and contributes to
the accomplishment of the EFC business plan objectives.
Key Duties and
Responsibilities:  
  • Offer
    entrepreneurs a high standard of service that is both efficient and of
    sufficient quality to meet their specific needs and expectations;
  • The
    incumbent will determine the needs and expectations of both
    existing and potential entrepreneurial customers in terms of financing,
    investment and other supplementary products and services;
  • Appraise
    and assess customer loan applications;
  • Prepare
    assessments and recommendations for Head Office Credit Analyst review; and
  • Educate
    customers and potential customers regarding their obligations and
    responsibilities regarding loan reimbursement.
  • Support customers to identify their needs and advise them regarding the
    selection of products and services that meet their financial objectives;
  • Perform
    business development activities to grow business with existing customers
    and to attract new customer business opportunities by identifying and
    proposing products and services that meet their needs;
  • The
    Trainee will market and sell EFC products and services that correspond
    with the specific customer profile and need;
  • Participate
    in various marketing activities, in particular market research on the needs
    of various target market business sectors, the establishment and
    conservation of relationships with entrepreneurs and representation
    activities
  • Follow
    the advancement of customers’ financial circumstances, their needs and
    their overall satisfaction to maintain a mutually secure, lasting and
    profitable business relationship;
  • Perform loan application financial
    analyses and make recommendations to credit committee for loan
    approval/rejection.
  • Carrying
    out the offer and sale of credit and savings’ products as well as all
    other supplementary services designed for entrepreneurs Authenticating
    documentation presented for all credit applications and ensure they
    meet the KYC requirements and any other requirements as required by the
    regulators;
  • Ensuring
    compliance with the EFC General Credit Policy, Procedures and Process;
  • Receiving
    customer loan requests and preparing and evaluating the loan application
    in detail:
    • Checking and validating
      customer information as provided in the loan application by visiting
      their home and place of business and obtaining supporting documents for
      authentication as required,
    • Determining customer
      credibility and moral character and assessing if the application complies
      with EFC credit policies,
    • Analysing customer financial
      statements, personal balance sheets, forecasts, available collateral,
      external factors etc.;
    • Verify that securities are
      provided and forwarded for perfection;
  • Appraisal
    of potential customer loan applications and make recommendations to the
    Credit Committee;
  • Active
    participation in Credit Committee;
  • Making
    follow-up visits with customers after loan disbursement to verify use of
    funds, to anticipate and proposed solutions for potential risks of
    default;
  • In
    charge of managing portfolio under him/her to ensure good performance
    within the quality standards established by the EFC;
  • Ensure
    all applicants are advised on fate of applications within reasonable
    time;
  • Proactively
    managing risk /exposure for assigned portfolio continuously by making
    proper follow up as per Credit Policy;
  • Conducting
    proper loan recovery activities as prescribed by the EFC;
  • Performance
    of any other related duties and responsibilities as assigned by
    supervisor.
Qualifications, Skills and
Experience: 
  • The applicant for the Credit Officer
    Trainee vacancy must hold a University
    degree in Business related studies with a CGPA of 3.0+
  • A
    minimum of three months of internship/ work experience;
  • The Credit Officer Trainee requires good
    practical knowledge of MSE lending in the financial services sector and
    the foresight to see how the intricate day-to-day activities link with and
    support the achievement of the vision and mission of the EFC.
  • Strong
    people/relationship skills with a customer service and teamwork
    orientation;
  • Action
    and results oriented with good time management;
  • Key
    personal competencies – Teamwork, innovation, computer literacy and
    ability to learn and transfer skills.
  • Result
    oriented with ability to work under pressure tight deadlines to achieve
    sales targets;
  • Self-motivated,
    confident, energetic, and creative.
  • Proactive,
    Self-starter, willingness to go an extra mile, deliver on
    deadlines,
  • Fluent
    in English.
How to Apply:
All suitably qualified candidates should send their applications with a
detailed CV via E-mail only to: HR_OFFICER@efcug.com.
Deadline: 23rd December, 2016

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