Program Manager International NGO Jobs – Mercy Corps

Job Title:   Program Manager
Organisation: Mercy Corps
Duty Station: Kampala, Uganda
Reports to: Director of
About US:
Mercy Corps is an international non-profit organization which
implements high-quality, analytical development programmes in very difficult
places. Mercy Corps has been operating in Uganda since 2006. It has and
continues to implement programs in Acholi and Karamoja sub regions. Mercy Corps
is taking a community-led, market driven approach to address poverty and food
insecurity needs through interventions that get to the root causes and
contributing factors of economic vulnerability. Donors include the United
States Agency for International Development (USAID), DFID, Mastercard
Foundation, WALMART Foundation, Coca Cola Africa Foundation, US Depart of State
(DOS) /PEPFAR, and Nike Foundation.
About ECHO Project:
Mercy Corps is implementing an 8-month Directorate-General for European
Civil Protection and Humanitarian Aid Operations (ECHO) funded program around
Multi-Purpose Cash and Protection for South Sudanese refugees in Bidibidi
Settlement in Yumbe District, Uganda. The program will be led by DanChurchAid
with Mercy Corps as an implementing partner. The program will focus on
unconditional cash transfers to Persons with Special Needs that will be defined
through specific vulnerability criteria as well as a cash for work component
for youth. The program’s protection activities will be conducted by TPO Uganda.
Job Summary: The Program
Manager takes overall management of the Mercy Corps ECHO program particularly
in aspects of program implementation and staff development in that locale. The
Program Manager works closely with the Director of Programs to provide vision
and leadership in project administration and monitors overall project
performance. The Program Manager leads the coordination, financial and
administrative compliance and monitoring and evaluation of the consortium with
DanChurchAid and TPO Uganda in Yumbe, as well as coordination needs with other
external actors including the Office of the Prime Minister, UNHCR and other key
Key Duties and
Program Management:
  • Take lead in the conceptualization,
    implementation and continual improvement of humanitarian cash transfer
    interventions in specific zones of Bidibidi Settlement in Yumbe District,
    building off the success of similar programs and learning from key
    challenges faced by previous programs.
  • Coordinate, manage and motivate the team,
    ensuring that they have clear objectives/individual work plans as part of
    performance management, and receive meaningful feedback on their
  • Regularly monitor work and targets closely
    to ensure that program is able to provide maximum benefit to our
    beneficiaries within a very tight timeframe.
Office Management:
  • Ensure proper logistics, administration,
    human resources and transport needs of the program are conducted within
    Mercy Corps policy and with the maximum benefit to the program.
  • Manage the recruitment and training of
    program staff to ensure team is of the quality and capacity to
    successfully implement activities. Monitor and advise on staffing needs
    throughout the program. Ensure evaluations and disciplinary measures are
    made, as necessary according to Mercy Corps policy.
  • Exercise sound judgment to ensure project
    expenses are reasonable, allocable and prudent. Ensure all project funds
    are spent in accordance with donor rules and regulations. Work with the
    Director of Programs to forecast expenditure surpluses and deficits to
    enable adjustments to be made to the program in a timely fashion.
  • Manage the program filing system and
    ensure that information is organized according to the reporting and
    auditing needs of the program. Ensure required levels of confidentiality.
Monitoring and Evaluation:
  • Coordinate data gathering and management
    with all program staff and take overall responsibility for monitoring and
  • Ensure that the team is paying sufficient
    attention to the continual gathering and digestion of operating
    environment data and activity reports, and that teams are holding frequent
    activity review sessions to continually re-examine the relevance and
    impact of their programming.
External Representation and Coordination:
  • Establish and maintain contact with all
    key actors as relevant for program implementation and coordination –
    Office of the Prime Minister and other government ministries, UNHCR, NGOs,
    partners – and establish mechanisms for contacting local community
    organizations and partners and other local NGOs/CBOs.
  • Ensure establishment and maintenance of
    relationships with key existing structures at the settlement, host
    community representatives, and local government in target areas.
Qualifications, Skills and
  • The ideal candidate for the Mercy Corps
    Program Manage opportunity should preferably hold a Master’s Degree in
    business, economic development or other relevant field is preferred.
  • A minimum of six years of relevant
    management experience with positions of progressively greater
  • Previous exposure and experience working
    on humanitarian programs is a must, preferably on programs related to cash
    transfers and/or cash for work.
  • Management and demonstrated success
    building, managing and leading a team of professionals in a fast-paced
    challenging environment with high standards for success.
  • Strong writing, communication,
    organization, prioritization and negotiating skills.
  • Excellent coordination and representation
    experience is needed, especially in building and maintaining
    strong/productive relations with implementing and strategic partner
    agencies, Office of the Prime Minister and other government agencies,
    UNHCR, and other counterparts.
How to Apply:
All suitably qualified and interested candidates should send their
E-mail applications including a cover letter clearly stating the salary
requirements, updated CV (with three professional referees), and copies of
academic qualifications/certificates addressed to the Senior HR and Legal
Manager, Mercy Corps Uganda to:
Deadline:  2nd January 2017

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