20 No Experience Customer Service Jobs – Graduate Interns at UGAFODE Microfinance Limited (MDI)

Organization: UGAFODE
Microfinance Limited (MDI)
Duty Station: Kampala,
Uganda
Reports to: Credit
Supervisor and Branch Operations Supervisor
About UGAFODE:
UGAFODE Microfinance Limited (MDI) is a registered financial
institution in Uganda and is adherent to the Central Bank’s regulations and
guidelines and was founded in 1994 to provide quality microfinance services.
Job Summary: The Credit
Officers on the graduate programme will be responsible for recruiting of
clients, mobilizing savings and visiting prospective clients homes and business
to access the credit worthiness and will manage the portfolio effectively and
efficiently to ensure sustainability. The Banking officers & Sales and Marketing
staff on the graduate programme will be responsible for attending to customer
inquiries in the banking hall, customer service, KYC and savings account
opening, relationship building, paying out and receiving cash at the till,
processing MTS & mobile money transactions, and marketing of all UGAFODE
products and services.
Key Duties and
Responsibilities:   
·        
Responsible for the mobilisation for deposits                                
·        
In charge of mobilisation for customers
·        
Tasked with relationship management
·        
Loan appraisal, monitoring and recovery
·        
Carry out Teller Operations
·        
Provide cordial customer service
Qualifications, Skills and
Experience: 
·        
The
ideal candidates for the UGAFODE Graduate Interns must hold a Bachelor’s
degree in Microfinance, Business or a related field
·        
High level of integrity and commitment to
excellence
·        
Good customer service and relational skills
·        
Excellent communication skills
·        
Good marketing skills
How to Apply:
All suitably qualified and interested candidates should send their
applications which should include a motivation letter and an up-to-date
detailed CV, certified copies of complete academic transcripts and professional
certificates. Your applications should include names of three professional referees
and a day-time telephone contact. Send them to:
Head of Human Resources,
UGAFODE Microfinance Limited (MDI),
Silva Arcade, Plot 62 Bombo Road,
P.O. Box 30815, Kampala. Uganda
Email to: recruitment@ugafode.co.ug (Please
indicate the position you are applying for)
Deadline: 2nd December,
2016
For more of the latest jobs, please visit http://www.theugandanjobline.com or
find us on our Facebook page https://www.facebook.com/UgandanJobline




Leave a Reply

Your email address will not be published. Required fields are marked *