2 No Experience Receptionist Jobs – Uganda Kolping Society (UKS)

Organisation: Uganda Kolping
Society (UKS)
Duty Station:  Hoima, Uganda
Reports to: Manager Hoima
Kolping Hotel
About UKS:
The Uganda Kolping Society (UKS) is a Catholic Social Action
Organisation which is part of the International Kolping Society (IKS), based in
Cologne Germany and founded by Fr. Adolph Kolping. It is a worldwide network of
Kolping families organised variably at Local, Regional and International
levels. Uganda Kolping Society owns Companies of Kolping Microfinance (U) LTD
and Kolping Holdings (U) Ltd.
Key Duties and Responsibilities:  
  • Undertake front office duties, including,
    meeting, greeting and attending to the needs of guests, to ensure a superb
    service experience.
  • Ensure the wellbeing, satisfaction and
    comfort of all guests within the limits of the Hotel and establish a highly
    personalized style of service and attention of guests while at the Hotel.
  • Offer support in dealing with Customer
    complaints in an effective and courteous manner providing or seeking
    solutions as quickly as possible.
  • Responsible for accurate and efficient
    accounts and billing processes.
  • Administer all routes of reservations to
    ensure that bookings are made and recorded accurately.
  • Ensure that all reservations and
    cancellations are processed efficiently
  • Keep up to date with room prices and
    special offers to provide accurate information to guests.
Qualifications, Skills and
Experience: 
  • The applicant for the Receptionist job
    should possess a Diploma in Hotel and Institutional Catering or its
    equivalent from a recognized institution
  • Excellent communication and excellent
    interpersonal skills, including a pleasant telephone manner
  • Good administrative skills and the ability
    to use email and booking systems
  • Good negotiation, analytical and problem
    solving skills
  • Good team working skills.
  • Age limit: Between 22- 45
    years.
How to Apply:
All suitably qualified and interested candidates should fill in
application forms, download here and send them alongside
copies of your academic certificates, a detailed CV, three referees (with
written recommendations) one of whom should be a priest and day time telephone
contact should be addressed to:
The Human Resource Officer,
Uganda Kolping Society,
P. O. Box 76, Hoima. Uganda
Deadline: 9th January
2017 by 5.00pm

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