The Ugandan Jobline

• Undertake front office duties, including,
  meeting, greeting and attending to the needs of guests, to ensure a superb
  service experience.
• Ensure the wellbeing, satisfaction and
  comfort of all guests within the limits of the Hotel and establish a highly
  personalized style of service and attention of guests while at the Hotel.
• Offer support in dealing with Customer
  complaints in an effective and courteous manner providing or seeking
  solutions as quickly as possible.
• Responsible for accurate and efficient
  accounts and billing processes.
• Administer all routes of reservations to
  ensure that bookings are made and recorded accurately.
• Ensure that all reservations and
  cancellations are processed efficiently
• Keep up to date with room prices and
  special offers to provide accurate information to guests.

• The applicant for the Receptionist job
  should possess a Diploma in Hotel and Institutional Catering or its
  equivalent from a recognized institution
• Excellent communication and excellent
  interpersonal skills, including a pleasant telephone manner
• Good administrative skills and the ability
  to use email and booking systems
• Good negotiation, analytical and problem
  solving skills
• Good team working skills.
• Age limit: Between 22- 45
  years.

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