Organisation: National
Information Technology Authority-Uganda (NITA-U)
Information Technology Authority-Uganda (NITA-U)
Project Name: Regional
Communications Infrastructure Program (RCIP)
Communications Infrastructure Program (RCIP)
Duty Station: Kampala,
Uganda
Uganda
Reports to: Portfolio
Manager NITA-U
Manager NITA-U
About US:
The National Information Technology Authority-Uganda (NITA-U) was
established as a statutory body under the National Information Technology
Authority, Uganda Act, 2009 as one of the key players in the Information and
Communications Technology Sector. Its mandated is to coordinate, promote and
monitor IT development within the context of national social and economic
development, with a vision as “a facilitator of a knowledge-based, globally
competitive Uganda where social transformation and economic development is
supported through IT enabled services.”
established as a statutory body under the National Information Technology
Authority, Uganda Act, 2009 as one of the key players in the Information and
Communications Technology Sector. Its mandated is to coordinate, promote and
monitor IT development within the context of national social and economic
development, with a vision as “a facilitator of a knowledge-based, globally
competitive Uganda where social transformation and economic development is
supported through IT enabled services.”
About World Bank RCIP Program:
The Government of Uganda has secured funding from the International
Development Association (IDA) to finance various activities under the Regional
Communications Infrastructure Program (RCIP). The RCIP Uganda project will
complement existing country ICT and e-government infrastructure initiatives by
helping boost the already existing e-government infrastructure and bridge the
financing and technical gaps.
Development Association (IDA) to finance various activities under the Regional
Communications Infrastructure Program (RCIP). The RCIP Uganda project will
complement existing country ICT and e-government infrastructure initiatives by
helping boost the already existing e-government infrastructure and bridge the
financing and technical gaps.
Job Summary: The Cloud
Services Engineer is mainly responsible for taking the lead role in developing
and operations of a full range of IT integration services and supporting a
multi-platform computing environment, including: information systems
modernization initiatives, software engineering, infrastructure services, data
warehousing, database administration, research, planning, security, federal
enterprise architecture initiatives required under RCIP in response to user
requests. The ideal candidate must have a strong technical background, proven
technical support experience and ability to work in a high availability
environment.
Services Engineer is mainly responsible for taking the lead role in developing
and operations of a full range of IT integration services and supporting a
multi-platform computing environment, including: information systems
modernization initiatives, software engineering, infrastructure services, data
warehousing, database administration, research, planning, security, federal
enterprise architecture initiatives required under RCIP in response to user
requests. The ideal candidate must have a strong technical background, proven
technical support experience and ability to work in a high availability
environment.
Key Duties and
Responsibilities:
Responsibilities:
- Take the lead role in Automation and
Orchestration of all cloud services and applications and work with all
types of project teams (including analysts, Architects and developers) to
design, automate and orchestrate systems required to meet user needs. - Takes a Lead role in applying industry
standard Site Reliability Engineering/DevOps tools & techniques to
ensure all cloud infrastructure is highly-available & hardened against
failures & security breaches. - Offers analytical and technical expertise
on system integration, installation, replacement and upgrades of servers
and operating systems. - Design and implement enhancements to
existing databases. Work on extended assignments to debug or fix major
database problems. - Develop and maintain a comprehensive
library of all supporting documentation, and initiate corrective action to
ensure all database servers and other cloud applications meet or exceed
processing requirements for performance and reliability. - Design, implement and enforce
comprehensive maintenance procedures for RCIP’s computer database and
application systems. - Provide training, write documentation and
user manuals, including data standards, procedures and definitions for the
data dictionary (‘metadata’). - Keenly monitor system logs and activity of
all users within the system and provide solutions to database and
application problems faced by the users. - Write, develop or modify business
systems/databases ensuring data, queries and reports can be captured,
managed and maintained easily and accurately. - Document and monitor operational, security
and maintenance procedures and contribute to reviews as appropriate in
order that continuity of service provision is maintained. - Regularly monitor the performance of the
database server system and develop and implement improvements to systems
architecture and procedure to improve efficiencies. - Keep up to date with technical and
industry sector developments and develop/co-ordinate the application of data
definition standards and data models to achieve consistent and integrated
recording of information throughout the company. - Ensure data security, storage, archiving,
backup recovery procedures are functioning correctly. - Offer support in developing facilities,
support and advice to enable the exchange of data to and from server based
business systems/databases. - Analyse and resolve problems relating to
the availability and security of the server based databases as reported by
users ensuring that normal service is restored to staff as soon as
possible after a failure. - Perform any other duties as reasonably
instructed by the post-holder’s manager.
Qualifications, Skills and
Experience:
Experience:
- The ideal candidate for the NITA-U Cloud
Services Engineer career opportunitys hould hold a Bachelor’s degree in
Computer Science, Information Technology, Computer Engineering or a
related degree. - Possession of a Master’s degree in
Computer Science, Information Technology, Computer Engineering, or in a
related field is an added advantage. - Certifications in Oracle 11g, Microsoft
SQL Server 2012 or any relevant certification. - Cloud related certifications, e.g.,
CompTIA Cloud+ or Certified OpenStack Administrator, is an added
advantage. - At least three (3) years overall Cloud
computing Administration experience on large scale ICT related projects. - Previous experience in a hands on database
administration role on Microsoft SQL Server, Oracle, or MYSQL database
server, including database backup and recovery experience. - Experience in hands on systems
administration of cloud tools and technologies like, VMware , Software
defined storage, openstack, KVM, Rackspace ,Hadoop, AZURE h) Significant
experience designing, installing and administrating virtualized
environments. - Proven experience in supporting production
and non-production databases and applications. - Previous experience developing and using
web-based APIs (especially REST-based APIs) is an added advantage - Excellent problem solving skills with soft
skills to lead teams - Aptly manages team demands on his/her time
and shows willingness/ability to delegate technical execution or
responsibilities when appropriate. - Directs technical aspect of operations
related to escalated assignments or high severity issues as they affect or
confront a project or team. - Demonstrates interest in improving the
NITA-U’s technical awareness, - In-depth and use of technology across the
business. - Actively participates in the evolution of
NITA-U best practices, standards, and policies as it related to software
development. - Extensive knowledge in automation and
orchestration platforms like, Chef, Puppet, Ansible, PowerShell, Vagrant,
Ruby, Python etc. - Good scripting experience is preferred.
Personal Competencies:
- Communications: Very good
communication skills (spoken and written), including the ability to
communicate effectively with diverse audiences on environmental related
matters, good negotiation skills and capacity to prepare a variety of
written documents, contracts, reports, etc. in a clear, concise style. - Teamwork: Very good
interpersonal skills and ability to establish and maintain effective
working relations with people in a multi-cultural, multi-ethnic
environment with sensitivity and respect for diversity. - Integrity: Must be a person of
proven honesty and does not tolerate corruption and unethical behaviors in
all its forms and manifestations. - Innovation: Must be a person
with ability to seek new ways of doing things efficiently to deliver value
to our customers. - Customer Centricity: Must be a
person who strives to satisfy customers and clients. Should be able to
understand what the customer wants and delivering it flawlessly. - Quality: Must be a person who
thinks of quality and continuous improvement in his/she our work.
How to Apply:
All candidates who meet the job requirements/specifications and with
the right personal attributes are invited to complete and submit their
application form, download here, with a cover letter,
supported by curriculum vitae, copies of certificates and testimonials, and
must specify day time telephone contact, postal and email addresses of both the
applicant and three referees, to the address below.
the right personal attributes are invited to complete and submit their
application form, download here, with a cover letter,
supported by curriculum vitae, copies of certificates and testimonials, and
must specify day time telephone contact, postal and email addresses of both the
applicant and three referees, to the address below.
The Executive Director,
National Information Technology
Authority – UGANDA (NITA-U),
Palm Courts, Plot 7A, Rotary Avenue (former Lugogo bypass)
P.O. Box 33151, Kampala-Uganda
Or via email:
[email protected] (application must not exceed 10MBs)
[email protected] (application must not exceed 10MBs)
Applicants must also submit with their application verifiable evidence
supporting previous relevant appointments such as appointment letters and
employment contracts.
supporting previous relevant appointments such as appointment letters and
employment contracts.
Deadline: 6th January,
2017 by 17.00 hrs.
2017 by 17.00 hrs.
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