Principal Stakeholder Engagement Officer Career Jobs – Electricity Regulatory Authority (ERA)

Organisation: Electricity
Regulatory Authority (ERA)
Duty Station: Kampala,
Uganda
Reports to: Manager,
Communications
About Us:
The Electricity Regulatory Authority (ERA) is a statutory body
established in accordance with the Electricity Act, 1999 (Chapter 145, Laws of
Uganda). The Act empowers ERA to regulate the Generation, Transmission, Sale,
Export, Import-and Distribution of electrical energy in Uganda.
Job Summary: The Principal
Stakeholder Engagement Officer will be responsible for building and maintaining
relationships with key stakeholders and in particular:
·        
Ensure stakeholders are recognized as partners
in the development and delivery of the Authority’s strategic goals.
·        
Developing and implementing stakeholder
engagement strategies including informing, consulting and involving
stakeholders where relevant and evaluation of the effectiveness of these
strategies.
·        
Guiding management of issues and/or risks to
stakeholder relationships as soon as they arise so that risks can be managed
effectively.
·        
Ensuring Electricity Regulatory Authority
Management and Staff understand the value of and are committed to the genuine
participation of stakeholders in the development of products and services
designed to meet stakeholder needs.
·        
Managing the effective delivery and ongoing
implementation of stakeholder contact engagement system.
·        
Managing the measurement of stakeholder
satisfaction and implementing strategies across the business to find solutions
to the findings.
Key Duties and
Responsibilities: 
·        
Develop and maintain valuable stakeholder
relationships.
·        
Formulate and implement Electricity Regulatory
Authority’s stakeholder engagement strategies.
·        
Support Departments to effectively consult and
engage stakeholders on relevant projects.
·        
Implement the Authority’s stakeholder engagement
guidelines.
·        
Manage stakeholder satisfaction research
projects, including developing and implementing strategies for continually
improving stakeholder satisfaction.
·        
Manage stakeholder forums, meetings and special
events.
·        
The jobholder will coordinate stakeholder
contact through implementation of the stakeholder contact management system.
·        
Provide content and updates for various
Authority’s management reporting and environmental scanning processes.
·        
Develop and implement programs that will enhance/raise
public awareness and understanding of Authority’s mandate.
·        
The incumbent will monitor and be up-to-date on
public policy changes relevant to the work of the ERA and their implications
for stakeholder engagement.
·        
Develop stakeholder communications materials,
including presentations, documents, profiles, documentaries etc.
·        
Quickly respond to inquiries and queries from
ERA’s stakeholders.
·        
Perform any other duties as may be assigned from
time to time by the Manager, Communications.
Qualifications, Skills and
Experience: 
·        
The applicant for the Electricity Regulatory
Authority (ERA) Principal Stakeholder Engagement Officer employment opportunity
should hold an honours degree in Mass Communications, Social Work and Social
Administration or Social Sciences (with a bias in Sociology).
·        
A Master’s degree in any of the above
disciplines, Business Administration, or Public Administration.
·        
At least eight years working experience in a
similar and related job.
·        
Possess prior corporate experience in
stakeholder engagement and/or management
·        
Broad knowledge and understanding of
consultation principles and tools and ability to apply these effectively.
·        
Previous exposure and experience in developing
and maintaining stakeholder networks.
·        
Have highly developed influencing and
relationship management skills.
·        
Have outstanding interpersonal, verbal and
written communications skills.
·        
High level project management skills.
·        
Have ability to work closely with and lead
teams.
·        
Result-oriented.
·        
Excellent analytical skills.
·        
Good leadership skills.
·        
Have high sense of maturity.
·        
The applicant must be emotionally stable.
·        
Age: Above 35 years
How to Apply:
All suitably qualified and interested candidates should send their
application letters and enclose copies of: Detailed Curriculum Vitae (indicating
daytime telephone number (s), fax or email address of the applicant and daytime
telephone numbers, fax or email addresses of three Referees) and relevant
transcripts and certificates. The applications should be delivered preferably
by recorded delivery, addressed to:
The Manager, Human Resources & Administration,
Electricity Regulatory Authority,
Plot 15, Shimoni Road,
P. O. Box 10332, Kampala – Uganda
Deadline: 18th
November, 2016 by 5:00 PM

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