Job Title: Head of
Information Technology -MLD
Information Technology -MLD
Organisation: KCB Bank
Uganda Limited
Uganda Limited
Duty Station: Kampala,
Uganda
Uganda
Reports to: Executive Director
About KCB:
KCB Bank Uganda which is part
of KCB Group, East Africa’s largest commercial bank that was established in
1896. Over the years, the Bank has grown and spread its wings into Tanzania,
South Sudan, Uganda, Rwanda and Burundi completing the East African circuit in
the year 2012. Today, the Group has the largest branch network in the region
with over 238 branches, 950 ATMs and 8,000 agents offering banking services on
a 24/7 basis in East Africa. KCB Bank Uganda was established in the year 2007
and has grown to become one of Uganda’s top ten commercial banks. Currently KCB
Bank Uganda has 14 branches complemented with 16 ATMs spread on Kampala Road,
Commercial Plaza, Ben Kiwanuka, Luwum Street, Oasis Mall Sixth Street, Arua,
Elgon Masaba, Fort Portal, Gulu, Hoima, Lira, Mbarara and Jinja that offer
trade financing, corporate and retail banking services to customers.
of KCB Group, East Africa’s largest commercial bank that was established in
1896. Over the years, the Bank has grown and spread its wings into Tanzania,
South Sudan, Uganda, Rwanda and Burundi completing the East African circuit in
the year 2012. Today, the Group has the largest branch network in the region
with over 238 branches, 950 ATMs and 8,000 agents offering banking services on
a 24/7 basis in East Africa. KCB Bank Uganda was established in the year 2007
and has grown to become one of Uganda’s top ten commercial banks. Currently KCB
Bank Uganda has 14 branches complemented with 16 ATMs spread on Kampala Road,
Commercial Plaza, Ben Kiwanuka, Luwum Street, Oasis Mall Sixth Street, Arua,
Elgon Masaba, Fort Portal, Gulu, Hoima, Lira, Mbarara and Jinja that offer
trade financing, corporate and retail banking services to customers.
Job Summary: The KCB
Bank Head of Information Technology will be responsible for providing overall
leadership and guidance to the IT technical function and services including
testing, staff training and development, implementation and support of
applications and any other identified software & hardware products in
accordance with best practice IT principles, policies and procedures.
Bank Head of Information Technology will be responsible for providing overall
leadership and guidance to the IT technical function and services including
testing, staff training and development, implementation and support of
applications and any other identified software & hardware products in
accordance with best practice IT principles, policies and procedures.
Key Duties and Responsibilities:
- In
charge of developing and implementing the business plan, goals, and budget
for IT function and activities that considers the overall corporate
objectives, business plan and operational priorities. - Establishing
and setting quality service standards to respond to internal and external
client’s needs. - Responsible
for evaluating, monitoring and controlling staff performance against
agreed performance standards - Ensuring
that head office and ail branches are in compliance with established IT
policies, procedures and statutory regulations. - Actively
participating in various internal Board and Management Committees as
assigned. - Setting
the overall IT objectives, plans and monitors performance against the
strategic plan. - Ensuring
regular client, supplier and staff satisfaction surveys regarding IT
services. - Ensuring
the delivery of high quality service standards to internal clients in
response to inquiries, requests, and issues related to IT. - Managing
the documentation and application of sound and up to date IT principles
and ensures compliance with banking and finance regulations. - In
charge of setting up, testing, and maintaining IT Disaster Recovery Plans,
policies and procedures. - Attaining
vendor and business contractual levels for services and equipment. - Coordinating
and maintaining contracts for ail computers and auxiliary equipment and
user documentation for all software applications. - Negotiating terms and conditions for purchases and providing on-going support with computer hardware, software, telecommunication, and power.
- Coordinating
and overseeing the delivery, installation, setting-up, testing, and
implementation of all new software systems, upgrades and implements all
system customisations.
Qualifications, Skills and Experience:
- The
ideal candidate should hold a good Bachelor’s degree in either
Mathematics, Statistics, information Systems or Computer Science, relevant
Engineering or Business related subject. Possession of a Master’s degree
in a relevant IT, Engineering or Business related subjects will be added
advantage. - A
minimum of seven years working experience and advanced training in
IT from banking, business environment or equivalent combination of
education and experience. - At least five years’ experience in banking operations.
- Wide
knowledge and advanced skills in computer terminal and personal computer
operation, Servers, software programs of diverse functionality used by
Banks including but not limited to, communications systems, desktop
applications, network administrative programs and resources. - Broad
knowledge of the General Banking or Financial Services Act, banking laws
and regulations, local legal legislation, local employment and labour laws - Skills
in planning and Performance Management - Excellent
Reporting and Communication Skills - Organization,
interpersonal and People Management Skills - Advanced Mathematical and Numerical skills
How to Apply:
All candidates should send
their applications with detailed CVs to:
[email protected]
their applications with detailed CVs to:
[email protected]
Deadline: 18th November, 2016
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